New Rafi Hotel

Hotels
8.1 (507 reviews)
https://www.google.com/maps/place/31%C2%B057'02.4%22N+35%C2%B056'12.6%22E/@31.9507391,35.9369663,21z/data=!4m4!3m3!8m2!3d31.9506585!4d35.9368291?entry , Amman , jo

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great central location
Cons:
Dirty rooms
Limited amenities

Categories

Cleanliness
6.85
Several reviews mentioned the hotel was not clean, indicating a significant issue.
Service
9.35
Positive mentions of friendly and helpful staff across multiple reviews.
Location
9.35
Many reviews highlighted the central location as a major benefit.
Room Quality
7.85
Mixed feedback, with some indicating spacious rooms, while others noted issues with cleanliness.
Amenities
7.85
Amenities received some positive comments, though some facilities had issues.
Value for Money
7.85
General consensus that the price was acceptable, but some felt the quality did not match the cost.
Food and Beverage
7.35
Comments about the food quality being basic, although some appreciated the complimentary drinks.
Overall Experience
8.35
Overall feedback suggests a satisfactory stay, though with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:41

Property Description

Prime Location in Amman
Enjoy stunning views of the city from New Rafi Hotel, conveniently located just steps away from Al Hussainy Mosque and other key attractions in Amman.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with a desk, safety deposit box, and flat-screen TV. Stay connected with free WiFi and enjoy a peaceful night's sleep with plush bedding.

Delicious Dining Options
Start your day with a delightful buffet breakfast and savor flavorful British cuisine at the on-site restaurant. Halal options are also available upon request.

Experience the best of Amman at New Rafi Hotel - Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 507 reviews
Cleanliness: 6.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 8.35
W
Wei Ching • solo_traveller • my
9
Good value for money and comfortable stay.
Pros:

Friendly staff, free upgrades during my stay (probably due to low season)!

Cons:

Unstable hot water in the shower.

2026-02-14 • via Nuitee
S
Salem • solo_traveller • sa
6
شكرا رسبشن الفندق
Pros:

موظفة الاستقبال ممتازه جدا واخلاق عاليه

Cons:

الدقه في تسجيل الدخول لابد الساعه 2 وعدم مراعاة ظروف النزيل مهما كانت

2026-02-14 • via Nuitee
B
Boleslaw • solo_traveller • pl
10
Pros:

Jeżeli miałem jakies uwagi personel reagował natychmiast . Poza tym pomoc w organizowaniu , planowaniu i realizacji innych moich projektów w tej podróży.

Cons:

W zasadzie drobiazg, w każdym hotelu, lokalu na świecie, gdzie do tej pory byłem są dla gości przy posiłkach serwetki papierowe, tutaj ich brak. Na szczęście mam własne husteczki higieniczne i to ratuje sytuację.

2026-02-13 • via Nuitee
E
Emese • couple • hu
6
Pros:

close to sights

Cons:

lowkey dirty

2026-02-11 • via Nuitee
K
Kristijan • couple • ch
10
2026-02-11 • via Nuitee
K
Koharu • solo_traveller • jp
6
Pros:

アンマンの中心部にあるからお店が沢山あるし、ローマ劇場の近く。アンマン城壁も歩いていける。
スタッフがみんな優しかった！ありがとうございました。

Cons:

トイレの水漏れと水が流れなくなること。4泊したけど、清掃はなかった。

2026-02-10 • via Nuitee
I
Imene • solo_traveller • dz
10
Pros:

Excellent location, right in the heart of Wast Al-Balad (downtown), just a few meters from the Roman Theatre and Al-Husseini Mosque. Close to many points of interest.
There are all means of transportation nearby, as well as many interesting shops: traditional clothing, spices, traditional food, etc.
Excellent value for money.
Strong point: a very respectful place, with kind, helpful and respectful staff.
I highly recommend it.

2026-02-09 • via Nuitee
M
MARC • couple • es
2
Horrible, evitar a tota costa!
Pros:

L’únic que podria salvar és la localització. La resta un absolut desastre.

Cons:

Habitacions brutes
Cortines tacades
Roba de llit amb taques i vells
Parets amb taques
Tot l’hotel amb olor a cigarreta
Soroll dels carrers del davant
La zona d’esmorzar amb el personal de l’hotel fumant, no ens vem atravir a esmorzar cap dels dos dies.
Un preu desorbitat per la qualitat nefasta tant de les instal·lacions com l’habitació.

2026-02-09 • via Nuitee
G
gianluca • extended_group • it
6
2026-02-08 • via Nuitee
R
Rkia • couple • de
7
2026-01-31 • via Nuitee
N
Nuray • extended_group • tr
10
Eğer amacınız merkezi bir yerse ve istekleriniz lüks değilse bu otel sizin ihtiyacınızı karşılar.
Pros:

Otel ammanın merkezinde olduğu için çok rahat ettik. Ayrıca çalışanların olağanüstü hizmeti güleryüzü kendimizi evimizde hissetmemize neden oldu. Kahvaltı az ama özdü . Makdusu özellikle çok beğendik .Çalışanlara çoook tesekkür ederiz.

Cons:

Tesiste saç kurutma makinesi odada yoktu . Onun dışında fiyat performans oteli.

2026-01-31 • via Nuitee
A
anne • extended_group • fr
9
Très bien merci
Pros:

Ok

Cons:

Oui

2026-01-30 • via Nuitee
D
Dr. Amjad Abu Aleneen • solo_traveller • it
10
Pros:

Very kind staff, room is very clean, 24 hours hot water. at the Heart of the Capital

2026-01-29 • via Nuitee
W
WALEED • solo_traveller • us
10
2026-01-29 • via Nuitee
H
Hakim • solo_traveller • dz
8
Pros:

L'accueil chaleureux, un endroit bien situé et une propreté impeccable.hôtel magnifique avec un bon rapport qualité-prix

2026-01-29 • via Nuitee
Q
Qosai • solo_traveller • ps
1
بتخزي
Pros:

لا انصح لا خدمة ولا حمامات ولا اي اشي بس بترمي مصاري بالأرض

Cons:

ولا اشي عجبني بصراحة كتيرررر سيء ولا انصح

2026-01-28 • via Nuitee
U
Usman • couple • pl
8
Pros:

Near Bazar. Early Breakfast. Good Staff.

Cons:

No parking
Only one towel was available, had to ask for towels.

2026-01-28 • via Nuitee
C
claudia • extended_group • es
10
Pros:

Muy bien ubicado, buen desayuno y cómodas instalaciones

2026-01-27 • via Nuitee
T
Tetiana • couple • ua
8
2026-01-26 • via Nuitee
A
Adham • solo_traveller • ps
10
2026-01-26 • via Nuitee