New Rafi Hotel

Hotels
8.1 (542 reviews)
https://www.google.com/maps/place/31%C2%B057'02.4%22N+35%C2%B056'12.6%22E/@31.9507391,35.9369663,21z/data=!4m4!3m3!8m2!3d31.9506585!4d35.9368291?entry , Amman , jo

listing image 1
Show all photos

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great central location
Cons:
Dirty rooms
Limited amenities

Categories

Cleanliness
6.85
Several reviews mentioned the hotel was not clean, indicating a significant issue.
Service
9.35
Positive mentions of friendly and helpful staff across multiple reviews.
Location
9.35
Many reviews highlighted the central location as a major benefit.
Room Quality
7.85
Mixed feedback, with some indicating spacious rooms, while others noted issues with cleanliness.
Amenities
7.85
Amenities received some positive comments, though some facilities had issues.
Value for Money
7.85
General consensus that the price was acceptable, but some felt the quality did not match the cost.
Food and Beverage
7.35
Comments about the food quality being basic, although some appreciated the complimentary drinks.
Overall Experience
8.35
Overall feedback suggests a satisfactory stay, though with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:41

Property Description

Prime Location in Amman
Enjoy stunning views of the city from New Rafi Hotel, conveniently located just steps away from Al Hussainy Mosque and other key attractions in Amman.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with a desk, safety deposit box, and flat-screen TV. Stay connected with free WiFi and enjoy a peaceful night's sleep with plush bedding.

Delicious Dining Options
Start your day with a delightful buffet breakfast and savor flavorful British cuisine at the on-site restaurant. Halal options are also available upon request.

Experience the best of Amman at New Rafi Hotel - Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 542 reviews
Cleanliness: 6.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 8.35
T
Thamer • solo_traveller • ae
1
2026-06-03 • via Nuitee
N
Nothando Rena • solo_traveller • za
10
Pros:

The room was very clean and the bathroom was exceeding the expectations would recommend

Cons:

Nothing

2026-05-30 • via Nuitee
A
Abu Arra • solo_traveller • ps
10
Pros:

Everything was perfect. Thanks.

2026-05-30 • via Nuitee
S
Shaun Sboniso • solo_traveller • za
10
Pros:

The room was so clean and the staff were very kind and helpful,would recommend.

Cons:

Nothing

2026-05-30 • via Nuitee
Y
Yaseen • solo_traveller • es
7
Pros:

good location but it was not clean enough specially the bathroom

2026-05-27 • via Nuitee
B
bhavana • solo_traveller • gb
7
Pros:

Excellent Location near to some of the main amman site and down town area , very good value for a room in a capital city. Fridge and water in room was a bonus. It was Ramadan when we visited but chap a reception boiled me a kettle to make a coffee.

Cons:

It felt like it was a smokers hotel.the man in reception was a smoker. My throat felt a little rough by the time we checked out. Rooms are very basic, I think the room could be a bit cleaner.

2026-05-26 • via Nuitee
Y
Yesenia • solo_traveller • es
10
2026-05-26 • via Nuitee
F
Fabio • extended_group • it
9
2026-05-24 • via Nuitee
M
MARE • extended_group • it
10
2026-05-24 • via Nuitee
يوسف دعمه • solo_traveller • il
1
Cons:

للاسف حمام صغير جدا والمياه ضعيفه

2026-05-12 • via Nuitee
A
Ahmed • solo_traveller • eg
4
2026-05-11 • via Nuitee
W
Widiane • couple • es
1
HORRIBLE
Pros:

HOTEL HORRIBLE, LAS HABITACIONES SUCIAS, CAMA INCOMODAS Y LAS SABANAS CON MANCHA, VAMOS NI SE HAN CAMBIADO.LAS ALMOHADAS SUUUUUUUUUPER MEGA SUCIAS. BAÑO HORRIBLE NO LO SIGUIENTE, HOMEDAD, AIRE NO FUNCIONABA. LAS HABITACIONES NO SON COMO LAS FOTOS CUANDO HEMOS QUEJADO NOS CAMBIARON DE HABITACION PERO NADA QUE VER CON LAS QUE HEMOS ELEGIDO NI LAS QUE ESTAN EN LA PAGINA....... UNA EXPECIENCIA MALIIIIIIIIISIMA MENOS MAL K ERA SOLO UN DIA PQ ESTABAMOS DE PASO. NO VOLVERIA NI QUE NOS LO DE GRATIS

Cons:

LA UBICACION ES PA DECIR ALGO.

2026-05-08 • via Nuitee
O
Omar • solo_traveller • ps
10
2026-05-08 • via Nuitee
M
Mahammad • solo_traveller • iq
1
Pros:

فندق عادي ولكن فطور لم تكن جيدا. يعمي بدون شاي. ولم تكن بوفية مفتوح. بل صاحب فندق أتى بطبق صغير من كل جبنة موجودة قطعة صغيرة انا اول مرة اكون بفندق فطور بدون شاي. هذا اسوء مرة يحصل معي

Cons:

كل شيء سيء. من فطور إلى الموقع

2026-05-07 • via Nuitee
A
Aleksandr • extended_group • ru
7
2026-05-07 • via Nuitee
يوسف دعمه • solo_traveller • il
10
2026-05-06 • via Nuitee
K
Kamal • solo_traveller • be
7
2026-04-19 • via Nuitee
T
Tudor • solo_traveller • ro
7
2026-04-13 • via Nuitee
L
Loida • extended_group • kw
6
Just ok
Pros:

Location

Cons:

No staff , not clean and towels are rare

2026-04-10 • via Nuitee
M
Magdalena • solo_traveller • ge
8
Pros:

Very good breakfast, helpful stuff and great location

Cons:

Smell of cigarets or smoking leople next to the reception inside to building. I know that this is all Jordan problem but maybe they don't realise how much it stinks, after you have stinky clothes and I have allergy and had problem with breathing.

2026-04-04 • via Nuitee