New Rafi Hotel

Hotels
8.1 (526 reviews)
https://www.google.com/maps/place/31%C2%B057'02.4%22N+35%C2%B056'12.6%22E/@31.9507391,35.9369663,21z/data=!4m4!3m3!8m2!3d31.9506585!4d35.9368291?entry , Amman , jo

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great central location
Cons:
Dirty rooms
Limited amenities

Categories

Cleanliness
6.85
Several reviews mentioned the hotel was not clean, indicating a significant issue.
Service
9.35
Positive mentions of friendly and helpful staff across multiple reviews.
Location
9.35
Many reviews highlighted the central location as a major benefit.
Room Quality
7.85
Mixed feedback, with some indicating spacious rooms, while others noted issues with cleanliness.
Amenities
7.85
Amenities received some positive comments, though some facilities had issues.
Value for Money
7.85
General consensus that the price was acceptable, but some felt the quality did not match the cost.
Food and Beverage
7.35
Comments about the food quality being basic, although some appreciated the complimentary drinks.
Overall Experience
8.35
Overall feedback suggests a satisfactory stay, though with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:41

Property Description

Prime Location in Amman
Enjoy stunning views of the city from New Rafi Hotel, conveniently located just steps away from Al Hussainy Mosque and other key attractions in Amman.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with a desk, safety deposit box, and flat-screen TV. Stay connected with free WiFi and enjoy a peaceful night's sleep with plush bedding.

Delicious Dining Options
Start your day with a delightful buffet breakfast and savor flavorful British cuisine at the on-site restaurant. Halal options are also available upon request.

Experience the best of Amman at New Rafi Hotel - Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 526 reviews
Cleanliness: 6.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 8.35
W
Widiane • couple • es
1
HORRIBLE
Pros:

HOTEL HORRIBLE, LAS HABITACIONES SUCIAS, CAMA INCOMODAS Y LAS SABANAS CON MANCHA, VAMOS NI SE HAN CAMBIADO.LAS ALMOHADAS SUUUUUUUUUPER MEGA SUCIAS. BAÑO HORRIBLE NO LO SIGUIENTE, HOMEDAD, AIRE NO FUNCIONABA. LAS HABITACIONES NO SON COMO LAS FOTOS CUANDO HEMOS QUEJADO NOS CAMBIARON DE HABITACION PERO NADA QUE VER CON LAS QUE HEMOS ELEGIDO NI LAS QUE ESTAN EN LA PAGINA....... UNA EXPECIENCIA MALIIIIIIIIISIMA MENOS MAL K ERA SOLO UN DIA PQ ESTABAMOS DE PASO. NO VOLVERIA NI QUE NOS LO DE GRATIS

Cons:

LA UBICACION ES PA DECIR ALGO.

2026-05-08 • via Nuitee
O
Omar • solo_traveller • ps
10
2026-05-08 • via Nuitee
A
Aleksandr • extended_group • ru
7
2026-05-07 • via Nuitee
M
Mahammad • solo_traveller • iq
1
Pros:

فندق عادي ولكن فطور لم تكن جيدا. يعمي بدون شاي. ولم تكن بوفية مفتوح. بل صاحب فندق أتى بطبق صغير من كل جبنة موجودة قطعة صغيرة انا اول مرة اكون بفندق فطور بدون شاي. هذا اسوء مرة يحصل معي

Cons:

كل شيء سيء. من فطور إلى الموقع

2026-05-07 • via Nuitee
يوسف دعمه • solo_traveller • il
10
2026-05-06 • via Nuitee
K
Kamal • solo_traveller • be
7
2026-04-19 • via Nuitee
T
Tudor • solo_traveller • ro
7
2026-04-13 • via Nuitee
L
Loida • extended_group • kw
6
Just ok
Pros:

Location

Cons:

No staff , not clean and towels are rare

2026-04-10 • via Nuitee
M
Magdalena • solo_traveller • ge
8
Pros:

Very good breakfast, helpful stuff and great location

Cons:

Smell of cigarets or smoking leople next to the reception inside to building. I know that this is all Jordan problem but maybe they don't realise how much it stinks, after you have stinky clothes and I have allergy and had problem with breathing.

2026-04-04 • via Nuitee
P
Pietro • extended_group • it
10
Pros:

Everything good, very helpful and kind person

2026-04-02 • via Nuitee
S
Suwaibatul • solo_traveller • jo
7
2026-03-23 • via Nuitee
C
CHENG • solo_traveller • ca
10
2026-03-16 • via Nuitee
L
Ladislav • extended_group • sk
9
2026-03-02 • via Nuitee
A
andres • solo_traveller • es
6
Location is good but the rooms-toilettes are old and need a renovation
Pros:

Location

Cons:

The room is old and not very clean…Need a renovation, specially the toilette… (and if you have a room in the backside without views it is pretty dark without daylight)…

2026-03-02 • via Nuitee
M
massimo • couple • it
4
Pros:

La posizione è davvero ottima per visitare a piedi Amman.

Cons:

La stanza non era ben pulita, vi era sempre odore di pesce, lo sciacquone del bagno non funzionava, le finestre erano sporche e la proposta di pietanze per la colazione era limitata. Abbiamo selezionato la stanza non fumatori e appena si metteva piede in corridoio si veniva assaliti dall'odore di fumo delle stanze vicine.

2026-02-26 • via Nuitee
J
Jan • solo_traveller • pl
8
2026-02-26 • via Nuitee
V
Viktorie • family_with_children • cz
8
2026-02-26 • via Nuitee
A
allison • solo_traveller • gb
8
Perfect location for central Amman in budget friendly hotel
Pros:

Hotel is just around corner from Grand Husseini Mosque, souqs, bazaars , shops, citadel and amphitheatre so perfect location.
After a few hiccups on arrival late at night and given an awful room nothing like what id paid for or the pictures, i did change rooms next day and got better room, much quieter and more comfortable. Staff were very helpful if they didnt speak english would use google translate to help you.

For what i paid i dont think it was too bad to be fair and id rather spend more on visiting the sights and seeing more of beautiful Jordan than staying in luxury hotels miles out having to get taxis everywhere. Considering i travelled solo and blonde hair, never felt unsafe, i found locals went out there way to say hello and chat to me, not pushy at all, i do speak arabic as well. Road outside extremely busy but staff helped me crossed it, just ask.

Breakfast was cheeses and breads what you would have for arabic breakfast , tea coffee etc, also you could help yourself to tea coffee whenever you wanted which ifound very nice.

Cons:

Reception need to enforce no smoking in rooms as health and safety issue for fires, corridores stunk of smoke.
Noisy guests yelling down phones all hours night in there rooms…just go to reception get them to go bang on there door…unacceptable.
Pictures dont match rooms offered….fake pictures! Rooms need updating and broken toilets, lights black mould on walls needs fixing, this is not acceptable for paying tourists.

Bedding needs to be changed regardless if guests only stayed 1 night as my first night bedding covered in male hairs on sheets, definitely dirty unchanged bedding.

Rooms are not soundproofed as advertised and no kettles in rooms.

2026-02-25 • via Nuitee
I
Ilaria • couple • it
3
Pros:

the position was good

Cons:

the room was a bit dirty, stinky and the door didnt really close properly

2026-02-24 • via Nuitee
R
Ruth Vitalia • solo_traveller • jp
10
2026-02-24 • via Nuitee