Pozo del Cielo

Hotels
7.9 (32 reviews)
Calle Huascar s/n Chivay , Chivay , pe

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Luggage storage
Safety deposit box
Tour desk
Packed lunches
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Chambre et salle de bain très bien
Bon petit déjeuner
La camera standard ha una vista bellissima su Chivay
Le garage est un plus
Cons:
Kleine Zimmer
Eng im Bad
Lage etwas außerhalb

Categories

Cleanliness
7.95
Chambre et salle de bain très bien.
Service
8.15
Standard quality for this hotel tier.
Location
7.45
Lage etwas außerhalb.
Room Quality
8.45
La camera standard ha una vista bellissima su Chivay.
Amenities
7.95
Le garage est un plus.
Value for Money
7.45
Standard quality for this hotel tier.
Food and Beverage
7.95
Bon petit déjeuner.
Overall Experience
7.85
Overall experience reflects a balance of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:40

Property Description

Welcome to Pozo del Cielo, your oasis in Chivay!

Luxurious Rooms: Each room features a flat-screen TV, private bathroom, heating, and an electrical blanket for your comfort.

Delicious Dining: Enjoy a daily buffet breakfast and savor regional specialties at our on-site restaurant.

Convenient Location: Just 1 km from the Main Square and 300 meters from archeological ruins, with the bus terminal a short distance away.

Ready to experience comfort and convenience at Pozo del Cielo? Book your stay now!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.9
Based on 32 reviews
Cleanliness: 7.95
Service: 8.15
Location: 7.45
Room Quality: 8.45
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.85
J
Jacques couple fr
9
Bonne étape
Pros:

Chambre et salle de bain très bien.
Bon petit déjeuner.
Le garage est un plus.

2025-10-03 via Nuitee
H
Heike extended_group de
7
Pros:

Netter kleiner Innenbereich.

Cons:

Kleine Zimmer, eng im Bad, Lage etwas außerhalb.

2025-09-16 via Nuitee
C
Cristiana couple it
9
Chivay è un posto fuori dal mondo dove il tempo rallenta e se non lo fai anche tu… sono guai!
Pros:

La camera standard ha una vista bellissima su Chivay.

2025-08-12 via Nuitee
C
Chantal couple ca
8
2025-07-31 via Nuitee
S
Simone couple it
8
2025-07-25 via Nuitee
D
Delphine couple fr
10
Bel hôtel dans un joli cadre
Pros:

Très joli cadre et vue sur les montagnes.

2025-07-12 via Nuitee
J
Julie couple ca
8
Sympathique hôtel péruvien avec une belle vue des montagnes et une chambre chaleureuse
Pros:

Belle chambre rustique et chaleureuse. Typiquement péruvien. Vue de la démarre époustouflante et très belle cour intérieur pour un moment de repos ensoleillé.

Cons:

Loin du cœur de Chivey. Grand dénivelé. Pas loin mais un gros dénivelé pour personnes non averties.

2025-07-11 via Nuitee
D
denimaric Solo travel dk
8
Interesting architecture in amazing place
Pros:

Basically slept over in this hotel for one night. I have to admit that overall architecture remind on some historical town. Especially the main garden with arches in circle. Closely resembling that scene where Odysseus comes to recruit Achilles. You’ll understand when you see it.
Staff was helpful, when asked. Location is a bit outside the city. Transportation recommended to those feeling effects of an high altitude.
Nonetheless, when I arrived to the room to have shower, I couldn’t get hot water. Waited for something like 5-10 minutes. Until I start feeling chills. That is why I will deduct one point for sure.

Other than that, it was nice place to stay.

2025-05-29 via Tripadvisor
C
Catherine family with young children gr
7
Good but not great
Pros:

Everybody complains online about the breakfast. I found it excellent! Maybe they have change it due to the complaints, ours was great and with a ridiculous amount of options even for vegans

Cons:

The room they gave me was nothing as the one advertised was much simpler and older looking. The toilet was not working well, they were kind and fixed it, but it broke again… I took a look by chance ce and there were nicer looking rooms, just mine wasn’t

2025-04-22 via Nuitee
O
Olivia young couple us
8
Hotel in beautiful scenic spot
Pros:

The location was beautiful and just outside of town. The rooms were equipped with heated blankets, which could be controlled on both sides (my husband sleeps warmer than me, so he appreciated that). Everything was relatively clean.

Cons:

The breakfast was very bare bones. They made us super salty scrambled eggs served with stale bread and terrible coffee. There was no wifi in the rooms, but you could use it in the lobby area. The shower also didn't drain and you have to request for the staff to turn the hot water on.

2025-01-01 via Nuitee
D
debbie4819 Friends getaway ca
10
Beautiful Landscape & View
Pros:

2 Canadian friends enjoyed our 1-night-stay that was booked through Exoticca. Beds were very comfy with a heated blanket. The days were warm but nights got a bit cooler. The shower ran warm...
A walk around the property was delightful. Flowers were still blooming! There was a round tower that I climbed to the top to get pictures of Chivay.
The restaurant food was good and breakfast enjoyable. Staff were very helpful and carried luggage to room. Many stone steps to get around and up to room.
I would recommend. (Altitude was high. Oxygen available.)

2024-12-29 via Tripadvisor
C
CummingDubai Solo travel gb
8
Decent hotel to visit Colca Canyon
Pros:

Hotel was decent with rooms accessed from the garden. Stayed in Chivay en route to the Colca Canyon. The room was well enough equipped . Breakfast was pretty limited. Hotel is a 15-20 minute walk from the town centre . Stayed as part of a tour but would have no issue recommending it if visiting Chivay

2024-12-05 via Tripadvisor
K
kathW5036YD Couples
8
Cute place with great views
Pros:

Cute little rooms surrounded by beautiful gardens and views to die for. Bed was comfortable. Electric blanket and electric radiator kept us warm through the night. The breakfast was maybe not the best we had in Peru but definitely had plenty of choice even for veggies like myself. Coffee was lovely. We had dinner in the restaurant and my veggie portion was lovely and my partner loved his alpaca steaks.

2024-10-18 via Tripadvisor
4
470suzyw Couples
8
Great view in Chivay
Pros:

This is probably one of the best, if not the best hotel in Chivay. It’s up on a small hill at the entrance to town and have a great overall view of this sleepy little town. They have a very small staff, but everyone is super pleasant. The room was adequate enough, the hot shower was the best part of it and you do not have to worry about those cold nights in Chivay as they have an electric heater and heated blankets on the bed. They also provide towels for rental if you want to visit the hot springs. Overall, this was a great stay and would love to visit again.

2024-05-28 via Tripadvisor
S
Srita solo traveller au
10
Exceptional
2024-05-10 via Nuitee
B
Ben young couple gb
8
Good stopover in Chivay
Pros:

A great haven after 3 days hiking Colca Canyon. Room was huge and very well heated, with cool views over the river to the town.

Cons:

Hot water was intermittent.

2024-04-30 via Nuitee
J
Jordy group nl
8
Very good
Pros:

Good location, a little out of town, Friendly staaf and good breakfast

2023-08-29 via Nuitee
D
deerstop Friends getaway
8
Lovely hotel in Chivay
Pros:

I stayed for one night at hotel Pozo del Cielo in Chivay at part of an organised tour of Peru. It's a lovely character hotel with views to die for from room. It was very cold at night, no problem with that, but there was no hot water for a shower in the morning. Great breakfast

2023-08-05 via Tripadvisor
R
Rebecca family with young children de
10
Exceptional
Pros:

Very good location
Very nice place with big windows
Super friendly staff
Very good for the price

2023-07-27 via Nuitee
5
535katrinep NONE
8
A nice hotel just 10 min from the town square
Pros:

A very nice hotel only 10 minutes walk from the town square.
No noise during the nights.
Nice comfortable beds.
Heating blanket at the room for cold nights.
I can recommend this hotel and would stay there again.

2023-04-08 via Tripadvisor