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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Baby safety gates
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location and Modern Amenities
Located in Amman, Al Basem Hotel offers a comfortable stay just a short distance from major attractions like Jordan Gate Towers and Al Hussein National Park. The hotel provides a garden, free parking, and a shared lounge for guests to unwind.
Comfortable Rooms with City Views
Guests can enjoy well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms with free toiletries. Some rooms offer picturesque city views, adding an extra touch of charm to your stay.
Exceptional Services and Nearby Landmarks
With a 24-hour front desk, airport transfers, and free WiFi, Al Basem Hotel ensures a hassle-free experience. Explore nearby landmarks such as Zahran Palace and the Temple of Hercules, all within a short distance from the property.
Book your stay at Al Basem Hotel for a memorable experience in Amman.
1-Guests will be responsible for any damage caused to the Hotel room or any furnishings, fittings and equipment therein by any act or omission of the Guest, his/her invitees, subcontractors or guests. Should this damage come to light after the guest has departed, ALBASEM Hotel reserves the right to make a charge to the Guest's credit or debit card.
2-ALBASEM Hotel reserves the right to judge acceptable levels of noise or behavior of the Guest or invitees of the Guest who must take all steps necessary for corrective action as requested by the Hotel. In the event of failure to comply with management's request, the Hotel may terminate a booking or function immediately without being liable for any refund or compensation.
3-Alcohol consumption is strictly prohibited inside the hotel premises.No alcohol allowed onsite
4-The hotel will request a marriage contract for Arab residents only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children 11 years old stay for free when using an available extra bed.
People 12 years old and over stay for JOD 10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The location is great and the room was big. There’s also a cafe downstairs that you can use for meetings even if they are closed.
Staff was nice overall and the room smelled nice. No cigarette smell which was really good.
Mould. I wish I would’ve taken photos but our whole room was covered in black mould. The shower was completely disgusting and you had to wear shoes/ be cautious of not touching the walls.
We didn’t make a complaint about the mould because we were there for 2 weeks and couldn’t risk losing the room because my husband had to have surgery, but it was really bad.
If it wasn’t for that, I’d give it a 10/10.
النظافة كانت ممتازه
الفندق بشكل عام ومرافق الفندق وموظفون الفندق قمه بالاحترام والتعامل
لاشي
الهدوء /النظافة /الخدمات
the location is perfect very close to KHCC.
the staff are very nice, very helpful and welcoming.
Excellent.
N/a
الموقع حيوي
الشارع مزعج ومواقف السيارات متعبه
ممتاز جدا الموقع والتظافه جدا ممتاز ، لاكن جيت بعايله واستغربت طلبوني كرت العايله لاول مره تصير
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