Hotel Sans Souci, Vienna

Hotels
9.8 (1763 reviews)
Burggasse 2 , Vienna , at

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Well-maintained rooms
Good breakfast
Cons:
Some amenities overpriced
Food quality inconsistent
Cleanliness issues noted

Categories

Cleanliness
9.35
Some reviews noted cleanliness was not perfect, but generally good.
Service
10
The staff was described as friendly and professional, enhancing the experience.
Location
10
The location was praised for its convenience to attractions and quiet surroundings.
Room Quality
10
Rooms were reported as well-maintained and clean.
Amenities
9.85
Amenities were good, including a well-received wellness area.
Value for Money
9.85
Value is good but some amenities, like the New Year's dinner, felt overpriced.
Food and Beverage
9.35
Food quality received mixed reviews; some meals disappointing compared to high expectations.
Overall Experience
10
Overall experience was highly positive with a great atmosphere highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:54

Property Description

Luxurious Spa Experience - Indulge in the large Sans Souci Spa with an indoor pool, sauna, steam bath, and relaxing area, all complimentary for guests. Enhance your well-being with a modern fitness center and personal trainer.

Culinary Delights - Experience Austrian and international cuisine at the Veranda restaurant and unwind at the hotel bar. The perfect blend of flavors to tantalize your taste buds.

Artistic Ambiance - Immerse yourself in the elegant rooms adorned with works by renowned artists. Enjoy modern amenities like air-conditioning, flat-screen TV, and iPod docking station, ensuring a comfortable stay.

Book now for a luxurious stay at Hotel Sans Souci Wien, where art, relaxation, and culinary delights await you.

Important information:

Children from 4 until 14 years are allowed at the pool area accompanied by an adult, daily from 10:00 until 16:00. Guests of 15 years and older are allowed at the pool area from 07:00 until 22:00. The use of the spa area is only allowed from 16 years of age.In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Feb 2, 2026 until Sat, Feb 7, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1763 reviews
Cleanliness: 9.35
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.85
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 10
L
Lorena couple us
10
Pros:

Excelente ubicación , servicio e instalaciones

2026-04-09 via Nuitee
L
Lorena couple us
10
2026-04-09 via Nuitee
couple no
10
2026-04-09 via Nuitee
A
Alan family_with_children mt
10
Exceptional stay with outstanding service, beautiful rooms, great location, and excellent breakfast
Pros:

We had a fantastic stay at Hotel Sans Souci Wien. The staff were incredibly friendly and attentive, and the hotel was spotless, elegant, and very comfortable.

Great location, close to major attractions but still quiet. The breakfast was excellent, and the spa/pool area was a real highlight.

Cons:

A bit pricey, but definitely worth it for the quality and experience. Would happily stay again.

2026-04-08 via Nuitee
F
FABRIZIO family_with_children it
10
Pros:

L’assistenza, soprattutto del Sig.Vincenzo, Jennefer e Bianca

2026-04-07 via Nuitee
A
Aitor couple es
10
2026-04-07 via Nuitee
M
Markus couple de
10
Bestes Stadthotel ever
Pros:

Alles …

Cons:

Nix zu bemängeln

2026-04-06 via Nuitee
D
Daniel couple cz
10
2026-04-05 via Nuitee
S
serdar couple tr
10
2026-04-04 via Nuitee
K
Karin Romana couple lu
10
2026-04-03 via Nuitee
스팅 family_with_children kr
8
Pros:

아침식사

Cons:

없음

2026-04-02 via Nuitee
2
22Dana123 Family
10
Beautiful hotel!
Pros:

Fantastic hotel in incredible location. We came on a family trip for 5 nights. The hotel staff were very kind and helpful with anything we needed. The breakfast at the hotel in the mornings is fantastic! The rooms were very clean and new.

2026-04-01 via Tripadvisor
Z
Z7307BQlouisew Couples
10
Excellent service and facilities
Pros:

Excellent service and facilities, hotel was immaculate, staff very helpful and genuinely seemed to like being at work! Breakfast fabulous, the added champagne was a lovely touch as was the coffee to the room service, would definitely return.

2026-03-31 via Tripadvisor
R
Robert family_with_children nl
10
2026-03-31 via Nuitee
M
Martin couple gb
10
Great staff who were very professional and attentive but equally not in your face. Just a super stay all round.
Pros:

Excellent quality and location

Cons:

Nothing - it was excellent

2026-03-30 via Nuitee
C
Christian couple at
10
2026-03-29 via Nuitee
R
Romuald couple fr
8
2026-03-29 via Nuitee
N
Nicky solo_traveller nz
10
Pros:

Loved the pool

2026-03-28 via Nuitee
D
Diana couple ro
10
2026-03-27 via Nuitee
D
Daniela couple at
10
2026-03-27 via Nuitee