Hotel Puerto Pelicano

Hotels
8.4 (718 reviews)
Calle 16 # 2 - 43, centro historico , Santa Marta , co

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast
Cons:
Cleanliness issues
Room comfort concerns

Categories

Cleanliness
7.68
Some reviews indicated issues with cleanliness, particularly in specific areas of the hotel.
Service
9.15
Multiple reviews praised the friendly and attentive staff.
Location
9.19
The location received high praise for its convenience and proximity to attractions.
Room Quality
7.64
Mixed sentiments, with some rooms deemed comfortable and others showing signs of wear.
Amenities
8.17
The amenities were generally well-received, but some aspects like cleanliness of the pool were critiqued.
Value for Money
8.13
Value for money was appreciated, especially considering location and services offered.
Food and Beverage
8.68
Breakfast and food options were positively mentioned.
Overall Experience
8.55
Overall feedback was generally good, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:43

Property Description

Luxurious Pool and Modern Amenities
The Orange House Santa Marta is a contemporary hotel in the heart of Santa Marta, offering a refreshing pool and free WiFi. Each spacious room is equipped with modern comforts like a flat-screen TV and air conditioning, ensuring a comfortable stay.

Convenient Location and Tour Desk
Situated just steps away from key attractions like the Cathedral and Tayrona´s Gold Museum, guests can easily explore the city. The hotel's tour desk is available to assist in planning outings to popular sites such as Quinta de San Pedro Alejandrino, making sightseeing a breeze.

Relaxing Rooftop Lounge with City Views
Unwind at the hotel's rooftop lounge, boasting panoramic views of the city. With a 24-hour front desk and nearby dining options, The Orange House Santa Marta offers both relaxation and convenience for a memorable stay.

Book your stay at The Orange House Santa Marta for a perfect blend of comfort and exploration.

Important information:

Please note that hotel Insurance is suggested. The value of it is COP 5000 per day, per room.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 718 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
A
Agata • solo_traveller • de
10
Pros:

Room, balcony, breakfast, rooftop, staff, cleanliness, location :)

2026-03-19 • via Nuitee
S
stefan • solo_traveller • ch
8
Gutes Preis Leistungs verhältnis
Pros:

Schönes grosses Zimmer mit warm wasser

Cons:

Man hört die straße schon... Und irgendwo ist in kolumbien immer party😉. Und den rooftop jacuzi könnte man mit wenig Aufwand schöner gestalten. Ein Liegestuhl und keine Hängematten, leider

2026-03-18 • via Nuitee
V
vida • couple • us
8
Great staff makes for an enjoyable stay, we are planning to come back next year.
Pros:

Coming for the second year in a row we had a great working relationship with the staff from the previous year and were treated as friends and not mere guests. Jeff was the main figure who made our stay so enjoyable.

Cons:

The breakfast was extremely monotonous, more choices should be available. Liz tried to do to the best of her ability but the owners might be limiting what she can offer. Coffee is great, food is OK.

2026-03-18 • via Nuitee
J
Jan • couple • cz
8
2026-03-17 • via Nuitee
A
Ampuero • couple • ar
10
Pros:

Excelente la ubicacion para recorrer a pie el puerto museos como el acceso a tiendas y restaurantes.

2026-03-16 • via Nuitee
M
MARCELA • couple • co
8
Pros:

Desayuno muy rico, cumplió con mis expectativas

2026-03-10 • via Nuitee
M
Michael • solo_traveller • de
5
Preis Leistung ist ok. Aber nicht für längere Aufenthalte, eher nur für 2-3 Tage
Pros:

Mitten im centrum von santa Marta

Cons:

Die Klimaanlage funktionierte nicht einwandfrei.
Kein Schrank für die Kleidung. Ist eher ein Durchgangs Hotel für 2-3 Tage.

2026-03-10 • via Nuitee
O
Olivieri • couple • it
9
2026-03-10 • via Nuitee
N
Nicolas • solo_traveller • fr
10
Pros:

Emplacement, personnel très amical

2026-03-09 • via Nuitee
A
Ayelen Macarena • couple • ar
8
2026-03-06 • via Nuitee
D
DANIELA • couple • co
5
Su atención y ubicación es buena, pero el baño deben arreglarlo
Pros:

Está bien ubicado, desayuno rico y el personal de la recepción muy amable

Cons:

El baño en mal estado, reservamos habitación con baño para tener privacidad y no lo pudimos utilizarlo nunca porque no tiraba de la cadena, tocó utilizar el baño del patio.

La piscina estaba sucia, no daban ánimos de ingresar

2026-03-04 • via Nuitee
A
Angela • extended_group • co
10
2026-02-28 • via Nuitee
S
Stefanie • couple • de
9
2026-02-26 • via Nuitee
D
Dorothee • couple • de
10
Wirklich wunderbares Hotel !!!
Pros:

Sehr gut geführtes Hotel mit immer gutgelaunten engagierten Angestellten sowie geschmackvoller Einrichtung. Sehr schön offene und luftige Bauweise des historischen Gebäudes mit ebenfalls einladender schöner Dachterasse. Unser Zimmer mit Balkon war sehr angenehm und sauber, das Frühstück war sehr gut und alles zu einem tollen Preis!!!

2026-02-26 • via Nuitee
J
Justine • couple • ch
10
Pros:

Shoutout to the amazing staff who helped me so much while I was caring for my friend who had gotten stomach flue from a restaurant in town

2026-02-24 • via Nuitee
V
Valerie • couple • co
10
Excelente
Pros:

Aunque la habitación solicitada no estaba disponible, nos dieron una de las mejores habitaciones en el hotel. Demasiado amplia, excelente ambiente, todo limpio, el personal muy amable, muy buen desayuno. Todo perfecto.

2026-02-23 • via Nuitee
E
Etchamendi • solo_traveller • uy
7
2026-02-22 • via Nuitee
D
Diego • couple • es
8
Muy céntrico
Pros:

El hotel está muy céntrico.

Cons:

No tiene agua caliente

2026-02-22 • via Nuitee
P
Pascal • solo_traveller • fr
9
Séjour agréable.
Pros:

L’emplacement est central, la terrasse et le patio, la gentillesse et l’écoute du personnel, la qualité de la literie. Si vous participez au treck de la ciudad perdida , l’établissement accepte de garder vos bagages.

Cons:

Le week-end l’établissement qui se trouve à coté organise des soirées bruyantes,

2026-02-10 • via Nuitee
R
Rosario • solo_traveller • co
8
2026-02-08 • via Nuitee