Hotel Puerto Pelicano

Hotels
8.4 (746 reviews)
Calle 16 # 2 - 43, centro historico , Santa Marta , co

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast
Cons:
Cleanliness issues
Room comfort concerns

Categories

Cleanliness
7.68
Some reviews indicated issues with cleanliness, particularly in specific areas of the hotel.
Service
9.15
Multiple reviews praised the friendly and attentive staff.
Location
9.19
The location received high praise for its convenience and proximity to attractions.
Room Quality
7.64
Mixed sentiments, with some rooms deemed comfortable and others showing signs of wear.
Amenities
8.17
The amenities were generally well-received, but some aspects like cleanliness of the pool were critiqued.
Value for Money
8.13
Value for money was appreciated, especially considering location and services offered.
Food and Beverage
8.68
Breakfast and food options were positively mentioned.
Overall Experience
8.55
Overall feedback was generally good, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:43

Property Description

Luxurious Pool and Modern Amenities
The Orange House Santa Marta is a contemporary hotel in the heart of Santa Marta, offering a refreshing pool and free WiFi. Each spacious room is equipped with modern comforts like a flat-screen TV and air conditioning, ensuring a comfortable stay.

Convenient Location and Tour Desk
Situated just steps away from key attractions like the Cathedral and Tayrona´s Gold Museum, guests can easily explore the city. The hotel's tour desk is available to assist in planning outings to popular sites such as Quinta de San Pedro Alejandrino, making sightseeing a breeze.

Relaxing Rooftop Lounge with City Views
Unwind at the hotel's rooftop lounge, boasting panoramic views of the city. With a 24-hour front desk and nearby dining options, The Orange House Santa Marta offers both relaxation and convenience for a memorable stay.

Book your stay at The Orange House Santa Marta for a perfect blend of comfort and exploration.

Important information:

Please note that hotel Insurance is suggested. The value of it is COP 5000 per day, per room.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 746 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
R
Rocío • couple • es
8
2026-05-09 • via Nuitee
J
Jennifer • solo_traveller • co
10
2026-05-09 • via Nuitee
K
Karl • solo_traveller • mt
8
2026-05-07 • via Nuitee
Y
Yairelys • solo_traveller • co
10
Pros:

La atención del personal todo que ver, super atentos, amables, me sentí en casa, el hotel super tranquilo ideal para un buen descanso, céntrico y unas vistas espectaculares y

2026-05-07 • via Nuitee
A
Andres • couple • co
1
me cancelaron la reserva el dia anterior pidiendo que yo cancelara
Cons:

me cancelaron la reserva el dia anterior pidiendome que cancelara yo la reserva. no lo recomiendo por la falta de confianza.

2026-05-01 • via Nuitee
S
Salome • solo_traveller • ch
8
A well-located place with a lovely terrace and friendly staff, though a bit noisy on weekends.
Pros:

Great location, everything is easily accessible. The terrace is beautiful and a real highlight. Most of the staff were very friendly and accommodating, even with a language barrier.

Cons:

It can get quite noisy on weekends due to the surrounding neighborhood, especially at night.

2026-04-28 • via Nuitee
O
Oscar fabian • couple • co
10
2026-04-27 • via Nuitee
J
Juan Carlos • couple • co
9
Excelente hotel
Pros:

Ubicación, confort, atención, relacion precio/calidad, muy buen hotel.

Cons:

El flujo de agua en el baño era muy bajo, se recomienda revisar los flujos de agua tanto en la ducha como en lavamanos. Sin embargo si pudimos bañarnos.

2026-04-27 • via Nuitee
G
Granados • couple • co
10
Tranquila, cerca a lugares turísticos, la recepción muy amable
Pros:

Es un lugar limpio

2026-04-27 • via Nuitee
L
Lasse • couple • br
6
2026-04-25 • via Nuitee
L
lorena • solo_traveller • co
5
Pros:

La tarifa

Cons:

Había estado en el hotel en el 2018 y volví en el 2026 y el hotel esta muy decaído, poco mantenimiento fallas en los electrodomésticos

2026-04-24 • via Nuitee
J
Jentl • couple • es
6
Ok voor 1 nacht maar daarna je biezen snel weer inpakken
Pros:

Ligging. Dichtbij de boulevard

Cons:

Vlekken overal. Vloer, lakens etc. Douch koud en liep niet door: overspoelde de hele badkamer. Kon niet gefikst worden volgens personeel

2026-04-24 • via Nuitee
A
Anderson • solo_traveller • co
10
2026-04-22 • via Nuitee
O
Ottmar • solo_traveller • de
9
Hervorragend
Pros:

Super freundliches Personal und die Lage ist auch sehr gut. Das wird mit eins der besten Preis Leistungsverhältnis sein.

Cons:

Es kann etwas laut sein spät abends, aber das weiß man ja schon davor und es war jetzt auch nicht die ganze Nacht.

2026-04-21 • via Nuitee
S
Sabine Kirstin • solo_traveller • de
10
Schöne saubere Zimmer. Einfach aber modern. Sehr nettes Personal. Preis Leistung ist super.
Pros:

Ruhig aber 50 m entfernt beginnt die Zone historische Altstadt und 150m entfernt ist die Strandpromenade die zum Yachthafen führt

2026-04-20 • via Nuitee
G
Gugliotta • couple • uy
10
2026-04-17 • via Nuitee
R
Rodriguez Bonilla • couple • pa
8
2026-04-10 • via Nuitee
E
Emilio • couple • es
5
Evita este hotel si puedes
Pros:

Buena ubicación, buen desayuno

Cons:

Mala limpieza. No iba la cortina de la habitación. No nos limpiaron la habitación. Muchísimo ruido por la noche (está frente a un bar y hasta las 6am fiesta que parece que la tienes en la habitación)

2026-04-07 • via Nuitee
P
Pablo • couple • es
4
Pros:

El staff fue muy amable. Está situado justo en el centro, así que el centro es muy accesible

Cons:

Hay un local justo al lado donde ponen la música muy alta y hasta muy tarde y se escucha todo en las habitaciones. Hubo una noche que fue imposible dormir.

2026-04-06 • via Nuitee
S
Santiago • couple • ec
9
Perfect location
Pros:

Location

Cons:

Nothing

2026-04-06 • via Nuitee