HK Group Hotel

Hotels
•
Independent
6 (5 reviews)
El Toronjal 2 Quinta Etapa, 88, La Ceiba, Atlántida, 31101 , La Ceiba , HN
504-97905746

listing image 1
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Children allowed

Facilities

Meeting rooms
Free WiFi
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Conference space
Meeting rooms
Tours/ticket assistance
24-hour business center
See all facilities

Review Highlights

Pros:
None specifically highlighted
Cons:
Misleading information in the listing
Feeling unsafe due to unexpected room changes

Categories

Cleanliness
6
Mixed reviews on cleanliness; some guests praised it, while others reported issues.
Service
4.4
Service received negative feedback with complaints about misleading information and feeling unsafe.
Location
5
Location discrepancies and concerns raised about incorrect listing information.
Room Quality
5
Room quality criticized for failing to match the description and causing discomfort.
Amenities
5
Lack of amenities and misrepresented features raised as concerns by guests.
Value for Money
5
Guests expressed dissatisfaction with the perceived value for the price paid.
Food and Beverage
5
Limited or no feedback on food and beverage services available in the reviews.
Overall Experience
5
Mixed reviews on the overall experience, with a significant number of negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 06:51

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access, concierge services, and gas grills.

Beach Bars: Unwind with a drink at one of the 5 beach bars.

Featured Amenities: Benefit from a 24-hour business center, dry cleaning services, and luggage storage.

Stay at HK Group Hotel in La Ceiba to experience beachfront living, steps away from Megaplaza Mall and Refugio de Vida Silvestre Cuero y Salado.

Important information:

  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Noise policy

    Noise-free rooms not guaranteed

  • Smoking

    Smoking permitted

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

6
Based on 5 reviews
Cleanliness: 6
Service: 4.4
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
J
Jose • partner
10
Pros:

Exelente

2025-04-02 • via Nuitee
C
Cintya
2
Pros:

Scam, fake photos, misleading listing.
This is not a two bedroom, not even two beds, not in location described in listing. PM said it did not matter because I had two adults only on the search. I was moved to a different location and not to a room that met the description. PM offered to change my location but to another room with one bed one bath, late in the afternoon I felt unsafe did not trust PM stayed where I was led to and informed my friends and family in case something happened to me. PM kept saying there was no mention of a baby on my search so he decided a full size bed should suffice. Beware before booking

2025-03-22 • via Nuitee
H
Henry
10
Pros:

Everything was good over here nice and clean

2025-01-16 • via Nuitee
C
Carolyn
2
Buyer beware
Pros:

My friend and I booker the executive apartment which indicated it had 2 bedrooms and showed a picture of a full kitchen with full sized refrigerator and freezer. We needed the full refrigerator and freezer because we were shopping. Two days before our projected stay we got a message saying it only had one bed. Multiple messages back and forth indicated they would put another bed in the rooms for an extra $20. I finally relented as they indicated a full kitchen. The day of the reservation I was contacted by another person. He indicated they had to change the room and it would only have one bed. Again...I was back and forth stating our needs for 2 beds and kitchen. He showed me a picture of a kitchenette that had a small apartment sized frig with no freezer. We were wearing down and decided to take it as it was only the one night. Next thing I get an urgent message from Hotels.com that my reservation has been cancelled. Specifically "...HK hotel group cannot honor your upcoming booking on 1/8/25. Occasionally, properties have to change or modify bookings unexpectedly."
However. I went back on the app and they were advertising the same apartment we told was unavailable for the same day! If you do decided to stay here i would be aware of their bait and switch approach.

2025-01-12 • via Nuitee
S
Saidou
2
Pros:

I reeceived just the address of this property, without a telephone or contact name.
No being familiar with the city, the taxi draver also was not able to find the address. So I ended up having to book a real hotel since I could not find the place. Honduras is not a developed country with precise address and GPS systems don’t necessarily always work like in developed countries. So when people reserve your place, please make sure you provide them with a contact name and number, so they can call you just in case they can’t find the place. You made me lose my money for no reason.

2024-10-31 • via Nuitee