Spa Hotel Iris

Hotels
8.7 (124 reviews)
Sadová 866/867 , Karlovy Vary , cz

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Language barriers
Parking issues
Breakfast quality varies

Categories

Cleanliness
8.76
General comments about cleanliness in multiple reviews indicate the hotel maintained good hygiene.
Service
8.73
Staff was frequently mentioned as friendly and helpful, although some reviews noted language barriers.
Location
8.97
Several reviews highlighted the excellent location, close to the promenade.
Room Quality
8.62
Rooms were generally described as comfortable, but some complaints about room assignments.
Amenities
8.55
Amenities like the pool and spa received positive remarks, though some specific improvements were suggested.
Value for Money
8.81
Most reviews indicated the value was suitable for the services offered, with some exceptions.
Food and Beverage
8.26
Breakfast quality received mixed reviews, with suggestions for improvement.
Overall Experience
8.93
Overall sentiment reflects a positive experience despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 14:15

Property Description

Luxurious Spa Facilities
Indulge in relaxation at Spa Hotel Iris with access to a sauna, hot tub, and hammam. Unwind and rejuvenate in style during your stay.

Gourmet Dining and Bar
Savor delectable meals at the on-site restaurant and enjoy refreshing drinks at the hotel's bar. Experience culinary delights without leaving the comfort of the property.

Convenient Amenities and Services
Benefit from a 24-hour front desk, airport transfers, concierge assistance, and complimentary WiFi. Your convenience and comfort are our top priorities.

Book your stay at Spa Hotel Iris now to experience a perfect blend of luxury, comfort, and hospitality.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for € 30 per person per night when using an existing bed.
    Children from 4 years old to 15 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 124 reviews
Cleanliness: 8.76
Service: 8.73
Location: 8.97
Room Quality: 8.62
Amenities: 8.55
Value for Money: 8.81
Food and Beverage: 8.26
Overall Experience: 8.93
K
KlausA • solo_traveller • de
9
2026-05-14 • via Nuitee
E
Eugen • family_with_children • de
10
2026-05-11 • via Nuitee
Гроздева • couple • de
8
2026-05-09 • via Nuitee
L
Lucie • family_with_children • cz
7
Hotel na dobrém místě, snídaně dostačující, wellnes příjemný bonus
Cons:

Pokoj 217 v druhém patře je přímo nad wellnes centrem a každé ráno nás v 7.00 budilo spuštění jeho provozu, což nebylo úplně příjemné.

2026-05-04 • via Nuitee
D
Daryna • solo_traveller • ua
10
2026-05-04 • via Nuitee
J
Joan • solo_traveller • ua
10
Я думаю, що це найкращий готель в Карлових Варах. Час, що я провела в цьому готелі був одним із найкращих у моєму житті.
Pros:

Готель просто неймовірний! Розташований в тихому та затишному місці. В пʼяти хвилинах всі колонади. Готель красивий та чистий, має дуже гарний та комфортний басейн з теплою водою, джакузі та сауну. Я мала номер з балконом і він був просторий, теплий та комфортний. Їжа була неймовірно смачна та різноманітна, як на сніданок так і на вечерю. Персонал готелю був дуже чарівним та доброзичливим. На вісі мої прохання вони відгукувалися з турботою. Я дуже щаслива, що обрала саме цей готель для відпочинку в Карлових Варах. Я не пошкодувала про це ні на хвилину.

Cons:

Було б чудово замінити подушки на більш мʼякі. Ті що зараз - дуже тверді. Я не змогла на них спати)

2026-05-01 • via Nuitee
M
Michael • couple • de
10
2026-04-30 • via Nuitee
M
Manuel • couple • de
7
2026-04-21 • via Nuitee
S
Stankevich • couple • de
10
2026-04-20 • via Nuitee
H
Homza • solo_traveller • cz
8
2026-04-20 • via Nuitee
N
Natalia • couple • de
9
Wir waren 2 mal im Hotel kommen gerne wieder
Pros:

Frühstück war gut und ausreichend.
Personal ist freundlich und hilfsbereit
Gute Lage alles in der Nähe
Alles ist sauber.
Bequeme große Bett

Cons:

Nur 3 Liege im Spa Bereich

2026-04-17 • via Nuitee
A
Agnieszka • couple • pl
10
Chętnie tam wrócimy
Pros:

Świetna lokalizacja, tuż przy "deptaku". Zarezerwowałam miejsce parkingowe i nie było problemu, żeby zaparkować przy hotelu. Pokój duży z ogromnym łóżkiem. Basen z ciepłą wodą i prądami, Sauny. Do groty solnej nie dotarliśmy :). Jedzenie zróżnicowane i smaczne.

2026-04-11 • via Nuitee
Z
Zuzana • couple • sk
8
Pros:

Dobra poloha hotela, vyborna strava každy deň ine raňajky aj večere, bazen aj welnes dobry, kazdy deň čiste uteraky a upratovanie.

Cons:

Malo miest na parkovanie kedze hotel nemal dostatok miest musite kružit po meste 1- 2 hodiny pokial nejdete volne parkovanie. Ranny hluk z vedlajsieho hotela kde zvažali voziky asi s pradlom ktore tak buchali ze ste mali zavcasu budicek ci ste chceli alebo nechceli. Hlucne zatvaranie dvier na izbach je to samozrejme o hostoch lebo dvere sa daju zatvorit aj potichu ale samozatvaranie treba tiez nadstavit aby sa dovierali dvere tichšie večerne a ranne trieskanie dost rušilo. TV programi vyber slabši na hotel tejto kategorie a dnes uz je bezne mat aj napr.you tube čo nebolo.

2026-04-10 • via Nuitee
A
Alina • solo_traveller • de
10
Toller Aufenthalt
Pros:

Einfach alles, leckeres Essen, bequeme Betten, grosse Zimmer,sehr nette Leute, viel Stauraum

Cons:

Das Wasser aus dem Wasserhahn spritzt.und alles um das Waschbecken. Aber man muss ehrlich sagen, dass ist so eine Kleinigkeit im Vergleich zum Ganzen Komfort hier.

2026-04-08 • via Nuitee
B
Blume • couple • de
10
2026-04-08 • via Nuitee
A
Alina • family_with_children • de
10
Richtig gute Erholung
Pros:

Einfach alles, das Zimmer, die Betten, das Essen die Lage, super nette Leute.

Cons:

Das Wasser aus dem Wasserhahn spritzt und alles um das Waschbecken herum wird sofort nass. Aber man muss ehrlich sagen, das ist Wirklich so eine Kleinigkeit im Vergleich zum ganzen Komfort hier.

2026-04-08 • via Nuitee
V
vitali • solo_traveller • de
8
2026-04-07 • via Nuitee
A
Annie Marshall • couple • ie
7
Pros:

It was comfortable, clean, spacious and in a good location. The bathroom was modern with a powerful waterfall shower. The pool, sauna and steam room were clean and well maintained.

Cons:

The jacuzzi wasn't very hot. The pool was good but definitely smaller than the photos. There wasn't a kettle in the room. The breakfast was ok but not what I would expect in a 4 star hotel.

2026-04-05 • via Nuitee
J
Jana • solo_traveller • de
8
2026-04-03 • via Nuitee
A
Albert • couple • de
9
2026-04-02 • via Nuitee