Mount End Hotel Nuwara Eliya

Hotels
7.5 (57 reviews)
30a Shanthipura Road kalapura , Nuwara Eliya , lk

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Hiking
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Cozy room atmosphere despite minor issues
Cons:
Moisture and cleanliness issues
Breakfast quality not satisfactory

Categories

Cleanliness
6.25
Concerns about moisture and poor building quality affecting cleanliness.
Service
9.25
Staff were incredibly friendly, helpful, and eager to assist.
Location
7.75
Location is average with some difficulties in access.
Room Quality
6.75
Issues with warmth and moisture in the room.
Amenities
7.75
Basic amenities available, but could use improvement.
Value for Money
6.75
Breakfast and room quality do not meet expectations for the price.
Food and Beverage
7.25
Breakfast quality fell short, with unripe fruits and lack of atmosphere.
Overall Experience
8.25
Mixed experiences but overall pleasant stay with good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:25

Property Description

Scenic Views:
Located in beautiful Nuwara Eliya, Mount End Hotel offers stunning mountain views from every room's balcony, providing a serene backdrop for your stay.

Modern Amenities:
Enjoy free WiFi throughout the property, room service, and a concierge service to cater to all your needs during your visit. The hotel also offers free private parking for guests who drive.

Delicious Dining Options:
Start your day with a buffet, à la carte, or continental breakfast available every morning at the hotel's restaurant, ensuring you begin your day on a delightful note.

Book your stay at Mount End Hotel Nuwara Eliya for a memorable and comfortable experience amidst picturesque surroundings.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 57 reviews
Cleanliness: 6.25
Service: 9.25
Location: 7.75
Room Quality: 6.75
Amenities: 7.75
Value for Money: 6.75
Food and Beverage: 7.25
Overall Experience: 8.25
T
TRP solo_traveller us
10
Great views, clean room
Pros:

The room was well appointed and pristine. The bed was clean and comfortable. There is lots of hot water for the shower and sink. The mointain view was stunning. The staff are very welcoming and accommodating. I liked the location as well.

Cons:

Not applicable

2026-06-22 via Nuitee
R
Roshan Jayawardana solo_traveller lk
7
Pros:

Location was nice. Room was superbly clean and comfortable
Room was superb.

Cons:

They were short of people on the day. No one was there even to help with our luggages.
Breakfast was also not in the satisfactory level.

2026-06-22 via Nuitee
M
manorathna family_with_children lk
10
2026-06-09 via Nuitee
I
Ishaq solo_traveller ae
7
2026-06-02 via Nuitee
N
NASEEM couple ae
6
Pros:

Not good for families

2026-06-02 via Nuitee
M
Madli solo_traveller ee
3
Pros:

I guess originally it could have been a nice hotel but it could definitely use some work now. We had to change rooms 3 times, before they found one with functioning lights and water.
We also had a staff member breaking into our room when we were out in town, and stealing all our money, so I don't have many good things to say about this place..

Cons:

Unfortunately we had a very bad experience in this hotel - a staff member broke into our room via balcony door, went through our bags and stole a big sum of money. The next morning after calling the police and a very stressful hour facing the staff to get out money back, one of them finally admitted stealing. Apparently they fired him, but who knows.
Besides that the rooms are not really put together.. during our check-in we ended up having to change rooms 3 times, as there were many things not working (no water, no lights etc). Also they charge you extra for the heater, and without it, it got very cold at night.

2026-05-26 via Nuitee
S
Suji family_with_children gb
10
2026-05-01 via Nuitee
T
Thusitha family_with_children lk
6
Pros:

Location is good

Cons:

Food are more expensive ..

2026-04-19 via Nuitee
G
Gowranga Lal Bairagi solo_traveller bd
10
2026-04-14 via Nuitee
K
kavithanjan family_with_children lk
7
Good Stay
Pros:

Very Clean and Tidy . They have made dinner and B’fast simply superb. Staff are so friendly especially Manager so kind full guy.

Cons:

They don’t have the power backup & the heaters are not working properly. They should take much care on this technical issues.

2026-04-04 via Nuitee
A
Aleksandr family_with_children ru
9
2026-03-16 via Nuitee
W
Waruna couple lk
10
Pros:

Perfect

2026-03-12 via Nuitee
S
Shane solo_traveller lk
8
Good place to relax not the best view but cleaner and comfortable place
Pros:

Clean and neat and friendly staff

Cons:

For the price nothing to complain about it

2026-03-06 via Nuitee
C
CLAUDIO solo_traveller it
10
2026-03-03 via Nuitee
S
Suayip KABLAN family_with_children tr
9
Pros:

Oda çok temizdi, bizi karsilayan ve ugurlayan arkadasimiz cok misafirperverdi, aksam ki arkadas icin biraz ayni seyi soylemek zor ama oda iyidi, fiyat fayda orani cok yuksek bir otel sadece biraz uzakta ama tuktukla ulasabilirsiniz, gece oldukca soguk oluyor nuwara eliya, otel ve booking rezervasyonunda isiticinin extra ucretli oldugu belirtilmiyor ama 1500rp istiyorlar bu bukadar soguk bolge icin kesinlikle oda fiyatinin icinde olmali! Bu konuyu onemseyin cunku cok usursunuz! Oteli ve misafirperverligi tavsiye ediyorum. Gonul rahatlihiyla kalabilirsiniz..

Cons:

sevmedigim cok birsey olmadi, sadece isiticinin ucretli olmasi konusunda biraz anlasamadik ama sonra cozduk, bu konu disinda hic bir sorun yasamadik! Sicak su cok guzeldi!

2026-03-03 via Nuitee
M
Madushika extended_group lk
10
2026-03-02 via Nuitee
A
Amandine family_with_children fr
10
Pros:

Le personnel, la propreté, la literie, la chambre spacieuse, le petit déjeuner et la gentillesse du personnel. Le repas du soir est appréciable aussi.

2026-02-27 via Nuitee
A
Anushka Rajakaruna family_with_children lk
10
Awesome superb place to stay...❤️❤️❤️
Pros:

Place, room was exceptional, location, staff, food was really delicious ,

2026-02-26 via Nuitee
E
Elle couple gb
10
Amazing!
Pros:

The staff were so kind & helpful, forgotten the managers name but he could not do enough to help us & also his dad, who drove us to Adams peak and back was so nice! The rooms were a good size, the bed was extremely comfortable, the shower was piping hot!

Cons:

It was slightly cold in our room but the shower was really hot to warm up and once wrapped up in bed was absolutely fine.

2026-02-14 via Nuitee
S
Suresh family_with_children lk
1
Not recommended. Not worth for the value
Pros:

Breakfast not satisfied and not worth for the money

Cons:

No heaters in the room

2025-09-12 via Nuitee