Mount End Hotel Nuwara Eliya

Hotels
7.5 (41 reviews)
30a Shanthipura Road kalapura , Nuwara Eliya , lk

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
BBQ facilities
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Cozy room atmosphere despite minor issues
Cons:
Moisture and cleanliness issues
Breakfast quality not satisfactory

Categories

Cleanliness
6.25
Concerns about moisture and poor building quality affecting cleanliness.
Service
9.25
Staff were incredibly friendly, helpful, and eager to assist.
Location
7.75
Location is average with some difficulties in access.
Room Quality
6.75
Issues with warmth and moisture in the room.
Amenities
7.75
Basic amenities available, but could use improvement.
Value for Money
6.75
Breakfast and room quality do not meet expectations for the price.
Food and Beverage
7.25
Breakfast quality fell short, with unripe fruits and lack of atmosphere.
Overall Experience
8.25
Mixed experiences but overall pleasant stay with good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:25

Property Description

Scenic Views:
Located in beautiful Nuwara Eliya, Mount End Hotel offers stunning mountain views from every room's balcony, providing a serene backdrop for your stay.

Modern Amenities:
Enjoy free WiFi throughout the property, room service, and a concierge service to cater to all your needs during your visit. The hotel also offers free private parking for guests who drive.

Delicious Dining Options:
Start your day with a buffet, à la carte, or continental breakfast available every morning at the hotel's restaurant, ensuring you begin your day on a delightful note.

Book your stay at Mount End Hotel Nuwara Eliya for a memorable and comfortable experience amidst picturesque surroundings.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 41 reviews
Cleanliness: 6.25
Service: 9.25
Location: 7.75
Room Quality: 6.75
Amenities: 7.75
Value for Money: 6.75
Food and Beverage: 7.25
Overall Experience: 8.25
E
Elle couple gb
10
Amazing!
Pros:

The staff were so kind & helpful, forgotten the managers name but he could not do enough to help us & also his dad, who drove us to Adams peak and back was so nice! The rooms were a good size, the bed was extremely comfortable, the shower was piping hot!

Cons:

It was slightly cold in our room but the shower was really hot to warm up and once wrapped up in bed was absolutely fine.

2026-02-14 via Nuitee
S
Suresh family_with_children lk
1
Not recommended. Not worth for the value
Pros:

Breakfast not satisfied and not worth for the money

Cons:

No heaters in the room

2025-09-12 via Nuitee
M
M family_with_children nl
9
Gewoon fijn hotel met prachtige kamer en fantastische regendouche
Pros:

Da fantastische douche en het heerlijke bed.
Ook hadden we mooi uitzicht vanaf het balkon
Het was koud s’avonds en na vragen om een extra deken kregen we deze ook.

Cons:

De weg er naar toe en de gehorigheid. De laatste nacht kwam er een bus aan met gasten waardoor wij niet konden slapen.
Door de kou bleef alles ook vochtig. Handdoeken, kleding en schoenen. Kunnen hun niets aan doen (denk in heel Nuwara Eliya) maar heel fijn was het niet

2025-08-07 via Nuitee
D
Daanen family_with_children nl
5
Cons:

Het hotel is nog erg nieuw. Het is modern qua inrichting, wel allemaal met harde materialen waardoor geluid niet absorbeert. Wij waren in de koudste periode en dan is het ook in het hotel erg koud en vochtig. Veel vocht plekken, alggroei, natte ramen en op kamer 16 blijft de badkamer nat en muf. Erg onaangenaam. Wel warme douche. Dit gebouw is niet goed gebouwd en niet geïsoleerd. Daar kan het personeel ook niets aan doen. Ze deden erg hun best en waren vriendelijk maar onervaren. Het ontbijt werd met zorg gemaakt en opgediend, maar de kwaliteit viel ons wat tegen (onrijp fruit, lauwe omelet, waterig vruchtensap). Omdat we de enige gasten leken, was er ook geen sfeer in een grote eetzaal.
In een ander seizoen met zon, zal het hier heus beter zijn.

2025-08-02 via Nuitee
M
Mayuranga solo traveller lk
9
Superb
Pros:

"I had a pleasant experience at Mount End Hotel Nuwara eliya . Hot water was available, though it took a little while to warm up. The room was generally warm, but at times felt a bit drafty. Despite these minor points, the staff were incredibly friendly and approachable. Their genuine hospitality truly made up for any small inconveniences, and they were always willing to help with a smile."

Highly recommended

2025-06-27 via Nuitee
J
Jasintha solo traveller lk
10
Exceptional
Pros:

"My stay at was truly excellent. The hot water was consistently available and at a perfect temperature, and the room itself was incredibly warm and cozy, making for a very comfortable stay. What truly stood out, however, was the outstanding hospitality. Every staff member I encountered was incredibly friendly, welcoming, and genuinely eager to assist, always with a smile.""My stay at was truly excellent. The hot water was consistently available and at a perfect temperature, and the room itself was incredibly warm and cozy, making for a very comfortable stay. What truly stood out, however, was the outstanding hospitality. Every staff member I encountered was incredibly friendly, welcoming, and genuinely eager to assist, always with a smile."

2025-06-25 via Nuitee
G
G.p.k. family with young children lk
5
Not enough comapare with your value
Pros:

Location OK, Needs more cleanliness. Bad smell coming like not use long the room.

2025-05-13 via Nuitee
D
Dasanayake family with young children lk
8
Very good
2025-01-18 via Nuitee
R
Roshni group lk
7
Good
2025-01-17 via Nuitee
F
Fernando family with young children lk
10
Exceptional
2024-12-31 via Nuitee
S
Shanuka young couple lk
8
Very good
2024-12-29 via Nuitee
J
Jagjit family with young children in
8
Very good
2024-12-29 via Nuitee
K
Katarina group no
3
Would not recommend to stay here.
Pros:

Quiet location, super-friendly and helpful staff.

Cons:

Very poor WiFi, lots of bugs and insects inside, very very humid and mold several places. Weird smell in the rooms. Looked a lot more nicer and modern on the photos online.

2024-12-28 via Nuitee
N
Nilan young couple lk
7
Good
2024-12-25 via Nuitee
S
Sonja family with young children lk
2
If the mentioned problems are sorted, this would be a good place to stay.
Pros:

The management and staff are friendly and the hotel is not bad in terns of infrastructure

Cons:

Water in shower ranged from cold to lukewarm. In a cold place this is really not acceptable. Wifi didn't work. A group was making music loudly on the second floor and this lasted until 11 pm. Breakfast was very average. These are all fixable things. If the owner/manager gives attention to this I would recommend this as a good, clean and value for money place to stay. I loved being welcomed by a friendly dog on arrival.

2024-12-22 via Nuitee
R
Ranjan family with young children ae
9
Superb
2024-12-16 via Nuitee
R
Ranjan family with young children ae
10
Exceptional
2024-12-16 via Nuitee
S
Shamhaan young couple mv
9
Superb
Pros:

We were greeted by the staffs very warmly. Everyone was always ready to offer their assistance. Room was clean. We were offered to choose best view. Bathroom was vast. The view from the balcony was breathtaking. Food was yummy. Every meal was prepared, and delivered lovingly. We loved the chilly weather of Nuwara Eliya. The heater in the bathroom helped. There was an extra blanket if we were needed. Overall it was an amazing experience. Would definitely recommend.

2024-12-09 via Nuitee
J
Joana family with young children pt
7
Good
Pros:

Size of the bedroom, confortable beds, nice breakfast, nice view

Cons:

It was very cold we need extra blankets, the room had a strong smell of humidity. A bit away from everything.

2024-12-05 via Nuitee
N
Niranga family with young children lk
7
Value for money
Pros:

Location newly built

Cons:

Food

2024-12-01 via Nuitee