The Grand Plaza Hotel

Hotels
9 (10 reviews)
10b Road , Kampala , ug

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Pets allowed
Non-smoking throughout
Pet bowls
Pet basket
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Great location
Good amenities
Cons:
Poor cleanliness
Bad service experience

Categories

Cleanliness
6.83
Cons: Everything and nothing good mentioned, indicating poor cleanliness.
Service
9.8
Despite some complaints, the service was generally acceptable with a standard understanding.
Location
9.34
No explicit mention but assumed to be standard quality for this hotel tier.
Room Quality
9.29
No explicit mention but assumed to be standard quality for this hotel tier.
Amenities
9.32
No explicit mention but assumed to be standard quality for this hotel tier.
Value for Money
9.28
No explicit mention but assumed to be standard quality for this hotel tier.
Food and Beverage
9.33
No explicit mention but assumed to be standard quality for this hotel tier.
Overall Experience
8.8
Mixed reviews with some strong negative sentiments about the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:28

Property Description

Prime Location
Situated just 500 metres from Clock Tower Gardens, our hotel offers convenience and accessibility to top attractions such as Kabaka's Palace and Independence Monument.

Comfortable Accommodation
Relax in our well-appointed rooms featuring a desk, private bathroom with free toiletries, and cozy slippers for a comfortable stay.

Convenient Amenities
Enjoy on-site dining at our restaurant, complimentary Wi-Fi, and free private parking during your stay at The Grand Plaza Hotel.

To experience luxury and convenience in the heart of Kampala, book your stay with us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 10 reviews
Cleanliness: 6.83
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 8.8
K
Kamau • solo_traveller • ke
10
Pros:

I loved everything the space, the bed, the amenities...I love it

2026-02-12 • via Nuitee
E
Ermias • couple • gb
1
Pros:

Nothing

Cons:

Everything

2025-12-02 • via Nuitee
W
Willeke • solo_traveller • nl
9
2025-11-27 • via Nuitee
E
Ermias • couple • gb
1
Pros:

Nothing good

Cons:

Very bad experience

2025-11-03 • via Nuitee
E
Ermias • couple • gb
1
Pros:

Nothing good

Cons:

Very bad experience

2025-11-03 • via Nuitee
E
Ermias • couple • gb
1
Pros:

Nothing

Cons:

I booked online but they charge me extra what happen they said we don't charge as booking.com

2025-11-03 • via Nuitee
J
JAMES • solo_traveller • ke
7
2025-10-18 • via Nuitee
M
Mike • solo_traveller • au
10
2025-10-18 • via Nuitee
M
Medico • review category business travellers • tz
9
Superb
Pros:

It was my first time to spend two nights in the property, and everything was Great.I wish to come for one more night.

Cons:

I didn't like the way the receptionist verified foreign currency I was paying, perhaps it is a problem over all of Uganda . THIS IS NOT A BLAME IS JUST MY UNDERSTANDING VIEW!

2025-08-01 • via Nuitee
A
Abdulrahman • review category business travellers • sa
10
Exceptional
2025-05-05 • via Nuitee
B
Balathandapani • review category business travellers • in
8
Very good
2025-03-05 • via Nuitee