Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Delicious breakfast
Convenient location
Cons:
Humidity in the room
Transport issues

Categories

Cleanliness
9.26
Most reviews mention cleanliness positively, with comments on neat and clean accommodations.
Service
9.73
The reception and staff are frequently praised for helpfulness and customer service.
Location
9.27
Location is described as convenient with easy access to the town center.
Room Quality
9.22
Rooms were described as beautiful and comfortable, although some noted humidity issues.
Amenities
8.25
Amenities were noted, but some guests wished for improvements, such as air conditioning.
Value for Money
9.21
Guests generally felt that they received good value for their stay.
Food and Beverage
9.26
Breakfast received high praise for variety and quality.
Overall Experience
9.43
A strong overall impression with many guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:59

Property Description

Unique Cave Accommodation
Sur Cave Hotel offers a one-of-a-kind experience with rooms carved into caves, providing a cozy and authentic stay.

Convenient Location
Situated near major attractions such as Nikolos Monastery and Zelve Open Air Museum, guests can easily explore the rich history and culture of Urgup.

Modern Amenities
Enjoy modern conveniences like free WiFi, flat-screen TVs, and a 24-hour front desk for a comfortable and hassle-free stay.

Book your stay at Sur Cave Hotel for a memorable experience in Urgup.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 184 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 8.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
M
Maintain • family_with_children • tr
8
2026-06-23 • via Nuitee
M
Monica • extended_group • ar
8
Pros:

Excelente atenciòn y servicio de Hilmet que nos ayudò en todo momento, tambièn en las excursiones, mejorando todo lo previsto.

2026-06-22 • via Nuitee
S
sezer • solo_traveller • tr
8
2026-06-21 • via Nuitee
P
Perez Castro • extended_group • de
10
2026-06-06 • via Nuitee
V
Volkan • extended_group • mx
10
Hermosa hermosa y hermosa
Pros:

Personal y desayuna!!

2026-06-02 • via Nuitee
V
Volkan • solo_traveller • mx
10
Siemplemente excelente !!!
Pros:

Todos

2026-06-02 • via Nuitee
A
Anton und Annina • couple • ch
9
Sehr gutes Hotel und freundlich nur Zimmer im Obergeschoss buchen
Pros:

Freundliches Personal sehr sauber die Zimmer mit Balkon oben sind sehr viel besser als diese im Untergeschoss. Das Untergeschoss ist eher dunkel und hat mehr Luftfeuchtigkeit.

Cons:

Zuerst ein Zimmer im Untergeschoss erhalten und dann ins Obergeschoss gezogen. Grosser Unterschied und im Obergeschoss sehr zufrieden

2026-05-24 • via Nuitee
Ümit • couple • de
10
Pros:

Richtig schönes Hotel

2026-05-18 • via Nuitee
C
Can • family_with_children • de
10
Pros:

Ein sehr authentischer Ort, man fühlt sich sehr wohl.

2026-05-18 • via Nuitee
D
Denise • couple • ca
10
2026-05-16 • via Nuitee
V
Vanessa • extended_group • ar
9
Mejor de lo que esperábamos
Pros:

Muy lindo y limpio, las instalaciones y cada detalle pensado para la comodidad de los huéspedes. Nos encantó!

2026-05-05 • via Nuitee
R
Rahma • family_with_children • fr
10
Pros:

Merci beaucoup au gérant accueil et gentillesse incroyable

2026-04-27 • via Nuitee
N
Noëlle • family_with_children • fr
10
Formidable !
Pros:

Tout était parfait. Le gérant de l’hôtel est géniale! Il nous a faciliter notre séjour . De plus le personnel est au petit soin !!
L’hôtel est plus beau que les photos ! Belle situation au calme !!

Cons:

Ras

2026-04-20 • via Nuitee
J
Judit • solo_traveller • es
10
Pros:

Todo excelente. Destacaria la atención del personal, dispuestos a ayudarte en todo lo que necesites. El hotel es precioso

2026-04-19 • via Nuitee
D
Di Nardo • extended_group • it
10
2026-03-28 • via Nuitee
M
Majed • extended_group • de
10
Great hamam experience and cozy place!
Pros:

The hamam was great.

I was worried it would be very cold in winter in the cave but the place was cozy and warm. The owner is very lovely and helpful.

They even offer a free pottery experience unfortunately we didn't have enough time to do it.

Wifi worked very well.

Beds are comfortable.

2026-03-24 • via Nuitee
Y
YUNUS • family_with_children • tr
10
Çok güzel bir butik otel
Pros:

Konumu çok güzel. Odalar genişti. yerden ısıtmalı ve temizdi. Kahvaltı gayet yeterli ve güzeldi. Çalışanlar çok yardımsever ve ilgili. Özellikle resepsiyondaki hikmet beye yardımları için ayrıca teşekkür ederiz

2026-03-19 • via Nuitee
B
Biswal • extended_group • tr
9
Nice Stay for family
Pros:

Well maintained, clean rooms nothing to complain for, Specially Hikmet is always available to help. Private parking is a plus, breakfast was good.

Cons:

Nothing

2026-03-16 • via Nuitee
R
REO • extended_group • jp
10
Pros:

景色、サービス、スタッフ

2026-03-09 • via Nuitee
E
Eda • extended_group • de
10
2026-02-28 • via Nuitee