Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
BBQ facilities
Express check-in/check-out
Ironing service
Car hire
Ski storage
Currency exchange
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Delicious breakfast
Convenient location
Cons:
Humidity in the room
Transport issues

Categories

Cleanliness
9.26
Most reviews mention cleanliness positively, with comments on neat and clean accommodations.
Service
9.73
The reception and staff are frequently praised for helpfulness and customer service.
Location
9.27
Location is described as convenient with easy access to the town center.
Room Quality
9.22
Rooms were described as beautiful and comfortable, although some noted humidity issues.
Amenities
8.25
Amenities were noted, but some guests wished for improvements, such as air conditioning.
Value for Money
9.21
Guests generally felt that they received good value for their stay.
Food and Beverage
9.26
Breakfast received high praise for variety and quality.
Overall Experience
9.43
A strong overall impression with many guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:59

Property Description

Unique Cave Accommodation
Sur Cave Hotel offers a one-of-a-kind experience with rooms carved into caves, providing a cozy and authentic stay.

Convenient Location
Situated near major attractions such as Nikolos Monastery and Zelve Open Air Museum, guests can easily explore the rich history and culture of Urgup.

Modern Amenities
Enjoy modern conveniences like free WiFi, flat-screen TVs, and a 24-hour front desk for a comfortable and hassle-free stay.

Book your stay at Sur Cave Hotel for a memorable experience in Urgup.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 165 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 8.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
D
Di Nardo • extended_group • it
10
2026-03-28 • via Nuitee
M
Majed • extended_group • de
10
Great hamam experience and cozy place!
Pros:

The hamam was great.

I was worried it would be very cold in winter in the cave but the place was cozy and warm. The owner is very lovely and helpful.

They even offer a free pottery experience unfortunately we didn't have enough time to do it.

Wifi worked very well.

Beds are comfortable.

2026-03-24 • via Nuitee
Y
YUNUS • family_with_children • tr
10
Çok güzel bir butik otel
Pros:

Konumu çok güzel. Odalar genişti. yerden ısıtmalı ve temizdi. Kahvaltı gayet yeterli ve güzeldi. Çalışanlar çok yardımsever ve ilgili. Özellikle resepsiyondaki hikmet beye yardımları için ayrıca teşekkür ederiz

2026-03-19 • via Nuitee
B
Biswal • extended_group • tr
9
Nice Stay for family
Pros:

Well maintained, clean rooms nothing to complain for, Specially Hikmet is always available to help. Private parking is a plus, breakfast was good.

Cons:

Nothing

2026-03-16 • via Nuitee
R
REO • extended_group • jp
10
Pros:

景色、サービス、スタッフ

2026-03-09 • via Nuitee
E
Eda • extended_group • de
10
2026-02-28 • via Nuitee
J
Jordan • extended_group • ru
10
Un lugar hermoso para vivir las experiencias de las Cave Hotel
Pros:

Todo está súper bonito y es tranquilo. Está a 12 minutos caminando del centro de la ciudad de Urgup

Cons:

Hacia un poco de calor y la ventilación no era muy buena

2026-01-19 • via Nuitee
X
Xislana • family_with_children • br
10
Excelente escolha de hospedagem.
Pros:

Tudo!! Funcionários, acomodações, beleza…

Cons:

Apenas do aquecimento do quarto que não podemos controlar.

2026-01-10 • via Nuitee
G
Giulia • extended_group • it
10
Great family vacation
Pros:

The place is stunning: a luxurious room and bathroom with large yacuzzi carved into the stone.
Everybody was very nice and helpful.
Very good breakfast.
A beautiful cat "adopted" us and spent most of the time we were there in the room with us the last couple of days.

Cons:

Rather too hot at night (and no way to control heating other than opening the main door).
A bit tricky to reach/ leave from by car the first night and morning when roads were icy (it had been snowing) - but we managed just fine.

2026-01-06 • via Nuitee
P
Pilar • extended_group • es
10
Una experiencia muy muy agradable!
Pros:

Las habitaciones cuevas son muy chulas, es una experiencia muy chula, y está muy bien aclimatado.

Cons:

Está un poco lejos de lo que es el centro del pueblo, pero el taxi te cuesta muy poco y andando tardas 10 minutos.

2026-01-05 • via Nuitee
V
Vitalii • extended_group • ua
10
Pros:

Все сподобалось

Cons:

Єдине, це не працювало джакузі, але воно і так не було вказано в описі, тому все гуд

2026-01-04 • via Nuitee
S
Samuvel Manickam • family_with_children • qa
10
Fully Satisfied and highly recommended for stay and trip arrangements without any worries
Pros:

Best Reception: Very good welcome area; homely breakfast; arrangements for customized trip as to satisfy our expectations in short period of time as well as in odd hours

Cons:

nothing

2025-12-29 • via Nuitee
J
Jeng Riema Booty • family_with_children • my
8
2025-12-23 • via Nuitee
W
Wojciech • extended_group • pl
9
Cappadocia Ultra trail
Pros:

Poprosiłem o śniadanie przed zawodami o 05:30 rano i było bez problemów. Śniadania bardzo dobre.
Pokój w klimatycznych pieczarach jak to w Urgup. Czysto. Personel bardzo uprzejmy
Do centrum 800m piechotką.

Cons:

Wszystko było o.key.

2025-11-30 • via Nuitee
S
Sinan • extended_group • tr
8
2025-11-20 • via Nuitee
P
Paul • couple • gb
9
2025-11-15 • via Nuitee
A
Akm • family_with_children • bd
8
The hotel was good but the management need to improve.
Pros:

Nice and beautiful and helpful staff.

Cons:

The property confirmed our transport from airport and there was no one there,nobody bother to receive our phone calls as well,after couple of hours they received our call and arranged transportation with extra payment.

2025-11-04 • via Nuitee
C
Cannelle • couple • fr
8
Pros:

superbe et très bien

Cons:

piscine non rempli à notre arrivée nous avons dû attendre 4h pour l’utiliser mais appart ça super

2025-11-04 • via Nuitee
C
Catherine • extended_group • ae
10
Pros:

The hotel was amazing! Thank you Ahmed for the warm welcome and exceptional customer service. ☺️

2025-11-01 • via Nuitee
B
Barbara • family_with_children • ch
8
Cons:

room was very hot

2025-10-27 • via Nuitee