A-STAY Antwerp

Hotels
8.5 (5097 reviews)
86 Pelikaanstraat , Antwerp , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern amenities
Cons:
Cleanliness issues
Small room size
Limited breakfast variety

Categories

Cleanliness
7
Some complaints about cleanliness and issues with pests.
Service
9.5
Staff were described as super friendly and helpful.
Location
9.5
Convenient location near city center and train station.
Room Quality
8
Rooms were described as modern, but some were noted to be small.
Amenities
9
Amenities like Chromecast and availability of snacks were mentioned positively.
Value for Money
8
Considered expensive by some compared to offerings.
Food and Beverage
8
Breakfast options were good but could be improved.
Overall Experience
9
Overall positive with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:23

Property Description

Modern Comfort in the Heart of Antwerp

Luxurious Amenities: A-STAY Antwerpen offers non-smoking rooms, free high-speed WiFi, a fitness centre, and laundry facilities. Enjoy a buffet breakfast and Grabn'go options at the Food wall.

Convenient Location: Just steps away from De Keyserlei, Astrid Square Antwerp, and Antwerp Zoo, our hotel boasts a bar, shared lounge, and terrace. Explore the city with ease by renting a bike or car, or simply unwind in our garden.

Exceptional Service: With staff available 24/7, luggage storage, and on-site dining options for takeaway, A-STAY Antwerpen ensures a seamless stay. Don't miss out on experiencing the best of Antwerp with us.

Important information:

Please note that the facilities and services are accessed and managed using a palm scanner and a web application.

Please note, the car park can only be booked in advance.

Please not that we only have 10 parking spaces available upon reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 5097 reviews
Cleanliness: 7
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 9
Value for Money: 8
Food and Beverage: 8
Overall Experience: 9
N
NIKOLAOS • solo_traveller • gr
1
Pros:

It is near train station

Cons:

Actually there was too much noises!!! Is was not possible to get some quiet sleep
At 7 o'clock started the construction works just under our windows.
During afternoon there was loud music and many people having party in the garden café ,so it was not possible to relax in our room
During late night (1.00 o'clock+) there ware many people outside in the garden café talking loud and having fun....
Hotel is not recommended for people who want to have peace and relax.

I dont think the management cares about this problem..

2026-05-09 • via Nuitee
J
Jennifer • couple • be
10
2026-05-09 • via Nuitee
K
Kalinowska • couple • pl
9
Świetny hotel w rozsądnej cenie z cudowną lokalizacją :)
Pros:

Bardzo miła obsługa. Świetna lokalizacja

Cons:

Lekkie niedociągnięcia w czystości

2026-05-09 • via Nuitee
H
Hanna • family_with_children • nl
8
Pros:

The hotel is located close to the train station. I also liked that after check-out, we could leave our bags and still explore the city, as our train was after lunch (and we didn't have to pay anything, even though the website said it was 5 euros). That was really cool! There are also feminine hygiene products in the restroom, which is also very thoughtful!

Cons:

After checking in, we found a few hairs in the bed, but otherwise everything was clean and tidy.

2026-05-09 • via Nuitee
O
Olha • extended_group • ua
9
2026-05-09 • via Nuitee
B
Bettina • solo_traveller • de
8
2026-05-09 • via Nuitee
A
Ayo • solo_traveller • nl
8
Pros:

The location was perfect just next to the centraal station

2026-05-09 • via Nuitee
K
Kevin • couple • nl
6
2026-05-09 • via Nuitee
O
Octavio • solo_traveller • mx
10
Pros:

Todo

2026-05-08 • via Nuitee
V
Venkat • couple • nl
10
2026-05-08 • via Nuitee
S
Steven • couple • gb
9
I will definitely stay there again and recommend to friends
Pros:

Everything especially the staff

Cons:

Nothing

2026-05-08 • via Nuitee
T
Tania • couple • gb
9
Excellent, would definitely book again
Pros:

Very friendly and helpful staff, clean and comfortable room, good ecological ethos. Bar and breakfast area very nice and excellent breakfast. Good parking facilities and excellent location for exploring Antwerp.

Cons:

The signage was a little confusing sometimes for finding our way around.

2026-05-08 • via Nuitee
S
Slavik • solo_traveller • pl
9
I ❤️ A-STAY
Pros:

Ładny hotel z rewelacyjnym miejscu, blisko najciekawszych miejsc Antwerpii.
Bardzo ciekawe rozwiązanie z łazienką. Miło jest obserwować partnerkę w kąpieli, leżąc na łóżku 😉
Fajne kolorowe oświetlenie!

Cons:

Brakuje mi ekspresu do kawy w pokoju.
Hotel ma ograniczony parking więc należy odpowiednio wcześniej dokonać rezerwacji. Ja się spóźniłem (3dni przed pobytem) więc musiałem parkować kilkuset metrów od hotelu.

2026-05-08 • via Nuitee
A
Anaksunamun • couple • be
5
Cons:

Les travaux tôt le matin, c’est ok mais prévenir aurait été cool. Je viens me reposer 2j et les 2j je me fais réveiller des 7h part des bruits de cie sauteuse. Y’a aucun problème mais juste prévenir aurait été cool.

2026-05-07 • via Nuitee
C
Carssandra • solo_traveller • be
7
2026-05-07 • via Nuitee
M
Milos • solo_traveller • rs
10
2026-05-07 • via Nuitee
B
beatrice • extended_group • nl
9
Het verblijf als geheel hebben wij als aangenaam ervaren. Schone kamer met uitzicht!
Pros:

Lekker en prijzig.

Cons:

Het kwaliteit van het ontbijt vond ik niet in verhouding staan tot de prijs.

2026-05-07 • via Nuitee
E
El Mokdad • couple • nl
7
2026-05-07 • via Nuitee
A
Alin • solo_traveller • ro
8
2026-05-07 • via Nuitee
N
Naomie • solo_traveller • fr
9
Pros:

Honteux. Arrivée à 1h du matin avec ma fille de 10 ans épuisée, le réceptionniste a fait preuve d'une méchanceté et d'une rigidité incroyables. Il nous a bloquées à l'accueil pour une simple question de validité de pièce d'identité, au lieu de nous laisser nous reposer. Aucun sens de l'humanité ni du service client. À fuir si vous voyagez avec des enfants.

Cons:

Le pire est que nous avons failli être mis à la rue. Le réceptionniste a refusé de nous laisser entrer malgré ma réservation payée, sous prétexte que ma pièce d'identité était en cours de renouvellement. Il a fallu qu'un membre de ma famille présente sa propre pièce d'identité pour qu'il daigne nous donner les clés. Sans cette intervention, il nous aurait laissées, ma fille et moi, dormir dehors en pleine nuit. C’est un comportement inhumain et inacceptable pour un établissement hôtelier.

2026-05-07 • via Nuitee