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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Luggage storage
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Express check-in/check-out
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Cycling
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Bar
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Fax/photocopying
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Horse riding
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Golf course
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Meeting/banquet facilities
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Special diet menus - on request
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Kid meals
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Wine/champagne
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Physical distancing rules followed
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Sanitized tableware & silverware
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Situated on the banks of the Beaulieu River in the New Forest National Park, Master Builder's House Hotel offers a range of luxurious rooms with en-suite bathrooms, TVs, and complimentary tea & coffee facilities. Whether you choose a Comfort Double room in the Henry Adams wing or a Superior/Deluxe room in the main building, your comfort is guaranteed.
Award-Winning Dining
Indulge in culinary delights at the award-winning Riverview Restaurant, serving lunch and dinner menus crafted from locally sourced ingredients. For a more casual setting, Henry's Pub offers a selection of pub favorites by cosy fireside.
Explore the Outdoors
Immerse yourself in the beauty of the New Forest with various outdoor activities such as biking along the river or renting canoes/kayaks. Don't miss the chance to visit the nearby village of Beaulieu, home to the National Motor Museum. Book your stay now for a memorable experience at Master Builder's House Hotel.
A deposit may be required at the property.
Location
Guest Reviews
Friendly staff, lovely location
The location was amazing. The outside restaurant had wonderful views of the river with a good choice menu.
The room was fine but nothing special considering the price.
Beautiful location and surroundings, like going back in time! Very dog friendly and easy to come and go as you liked. Food was also very tasty throughout. Complimentary cookies were a nice touch.
For the price I would have expected service to be of a high level. Unfortunately on a Sunday morning we experienced very poor service and a lack of care. The team appeared poorly trained with little motivation for what they were doing. We had to ask for menus and mugs for tea, the table was dirty, no salt and pepper or butter on the tables. At one point there were 6 tables and 6 staff members but every table had dirty plates on it as no staff wanted to collect them. Often the team were stood at the reception chatting or on phones rather than setting up new tables or clearing finished plates. A duty manager giving clear tasks was missing and this meant double the work could have been done by half the people if they wanted to do the tougher bits of the waiting job. A shame for a seemingly high end location to have so many staff all poorly trained. Everyone at breakfast was unhappy with the service, so much so that one complained and they were offered pastries from a basket but everyone else was ignored.
The staff were all excellent, the food we had there was the same.
The room was definitely tired, we had a dog with us so may not have been given one of the better rooms.
Breakfast a good selection in a lovely dining room.
Room 6 Bed was comfortable and linen was excellent as were the pillows.
Location was excellent, gardens well cared for.
Breakfast at 9.30am felt rushed and some bowls of fruit and yogurt were empty, the staff were clearing up.
Room 6 decor a little tired, bathroom floor around the radiator was very dusty, the tops of the Bramley products needed wiping.
The location.
The food in Henry’s Pub.
Staff were really good, nothing too much trouble. Food was first class.
Bed was too soft - room 13.
Location is great
Lovely and tranquil spot in a beautiful place
Good location. Nice room. Very good breakfast
Evening meal in attached pub not good enough quality for price.
Location
Small bathrooms ,pillows need replacing, other small bits of attention to detail tv cables hanging down wall
Beautiful
Room a little dark. Cold bath . Had put switch on as explained by very friendly staff , got a hot towel rail but no hot water .
Breakfast was very good and the location excellent
The bed was not comfortable and the room was way too warm. There are also not enough plug sockets. I thought we would be staying in the main house but it was an annex near the car park
The room was as expected, the breakfast was excellent and so was our evening meal in the pub.
Location is the best in southern England.
Restaurant was very good with friendly, attentive staff.
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