Hotel Indigo Nashville - The Countrypolitan by IHG

Hotels
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Hotel Indigo
8.8 (586 reviews)
301 Union Street , Nashville , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious food
Cons:
Cleanliness issues
High cost

Categories

Cleanliness
7.88
Some complaints about room cleanliness and issues with the AC unit.
Service
9.35
Staff was very quick to resolve issues and received positive remarks.
Location
9.39
Great location with easy access to entertainment venues and a cozy vibe.
Room Quality
8.34
Overall nice rooms but had issues with some appliances and cleanliness.
Amenities
8.87
Hotel features a nice bar and breakfast options, but some amenities need attention.
Value for Money
8.33
Considered high for the amenities offered, some guests felt the cost was excessive.
Food and Beverage
9.38
Breakfast and dinner options received great compliments; vibrant bar atmosphere.
Overall Experience
8.85
Generally a positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Prime Location in Downtown Nashville
Hotel Indigo Nashville - The Countrypolitan is perfectly situated on historic Printers Alley, just steps away from iconic attractions like Broadway and The Ryman.

Modern Amenities and Comfortable Rooms
Each room at Hotel Indigo Nashville features a flat-screen HDTV, work desk, lounge chair, and coffee maker for your convenience and relaxation.

Delicious Dining and Entertainment Options
Enjoy locally-inspired dishes at The Countrypolitan Bar & Kitchen, and unwind at the speakeasy-inspired lounge with live music performances by talented local artists.

Book your stay at Hotel Indigo Nashville now to experience the best of Music City with top-notch amenities and unparalleled hospitality.

Important information:

Pets must weigh 34 kilograms/75 pounds or less.

Please note that if you choose a stay including breakfast, the breakfast package is only available for up to 2 adults. There will be extra charges for extra adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 586 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 8.85
F
Franzoso • solo_traveller • ch
8
Everything's fine, except for the cleaning
Pros:

I liked the atmosphere, the location, and the friendly staff

Cons:

The bathroom was never cleaned—they changed the towels, but everything else stayed dirty! The sink was broken, and even though I told the staff, they didn't do anything about it! There was a yellow stain around the toilet, as if something were leaking from the drain!!!

2026-11-06 • via Nuitee
H
Hannah • extended_group • us
4
Pros:

Love printers ally so the location was great.

Cons:

There was a rotting pumpkin smell in the lobby and it literally took my friends and I putting it in a trashbag and dragging it outside for them to do something about it. It smelled the rest of the trip and it was unfortunate because we wanted to hangout/work in the really cool lobby! Also the air conditioning unit in the room was particularly loud ~ it was a running joke the whole time that it would wake us up in the middle of the night.

2026-11-04 • via Nuitee
D
Drew • couple • us
10
2026-10-26 • via Nuitee
T
Tiia • couple • us
10
Outstanding
Pros:

A Stunning hotel, a wonderful stuff and the best breakfast!!

2026-10-18 • via Nuitee
M
Madison • couple • us
9
2026-10-17 • via Nuitee
M
Mike • couple • us
10
2026-10-09 • via Nuitee
C
Cindy • extended_group • us
10
2026-10-08 • via Nuitee
T
Terry • family_with_children • us
10
Everyone performed at their position at a level ten👍
Pros:

Everyone from start to the end of our stay was awesome. Thank you.

Cons:

Your staff was awesome

2026-09-08 • via Nuitee
C
Cheryl • extended_group • us
8
Wonderful friendly staff!!
Pros:

Friendly staff, good location

Cons:

Air conditioning was directly blowing on bed, noise level at night from street.

2026-09-08 • via Nuitee
S
Sebastien • couple • ca
1
Pros:

Location

Cons:

An extra 58.38$ was charge on my credit card. Experience fee…? Surprise fees like that has to be mentioned at the front desk and should not be a surprise after the stay. I will not recommend Hotel Indigo.

2026-09-03 • via Nuitee
R
Ruscell • couple • us
7
Pros:

We stayed at The Countrypolitan – Hotel Indigo Nashville for one night. Overall, the hotel has a beautiful and appealing aesthetic. The décor and atmosphere are definitely a highlight, and the property is visually impressive.

Cons:

We stayed at The Countrypolitan – Hotel Indigo Nashville for one night. Overall, the hotel has a beautiful and appealing aesthetic. The décor and atmosphere are definitely a highlight, and the property is visually impressive.

However, there were a few issues that affected our stay. The walls are quite thin, so you can hear noise from surrounding rooms. The AC and plumbing were also noticeably loud. After flushing the toilet or taking a shower, there was a prolonged, loud plumbing/deposit-type sound that was disruptive, especially at night.

I also found the booking information regarding breakfast to be misleading. When booking through Booking.com, our reservation indicated that breakfast was included. However, when we had breakfast at the hotel, we were still charged out of pocket. If breakfast is not actually included in the reservation price, that should be made much clearer when booking.

Overall, the hotel is aesthetically beautiful and has a lot of potential, but guests should be prepared for additional fees and should carefully confirm what is actually included in their reservation. Between the noise, plumbing, AC, and unexpected breakfast charge, the stay wasn’t quite as relaxing as we expected.

2026-08-31 • via Nuitee
J
Johnny • solo_traveller • us
10
2026-08-29 • via Nuitee
A
ARIE • extended_group • il
9
Pros:

צוות נחמד, מקום נקי, בר המלון

2026-08-27 • via Nuitee
S
Sarah • extended_group • us
9
very pleased. very clean, great staff.
Pros:

staff, breakfast, location

Cons:

how small room was. wanted a double queen room but got a single king room

2026-08-24 • via Nuitee
M
Morgan • couple • us
10
2026-08-21 • via Nuitee
P
pandara • couple • us
8
Over all was great stay. Location was very good, right next to Printer’s street!
Pros:

Staff especially “Heather”

Cons:

Noise from the AC unit in our room.

2026-08-20 • via Nuitee
K
Kelly • couple • us
10
Beautiful Hotel and wonderful comfortable stay
Pros:

clean hotel, nice room and bathroom, professional staff and wonderful restaurant

Cons:

parking is expensive but expected in Nashville

2026-08-10 • via Nuitee
C
Christopher • family_with_children • gb
7
Good value for the room and location. Pool was filthy and the front of house staff were terrible
Pros:

Rooms and bed were good

Cons:

Front of house staff were terrible

2026-08-08 • via Nuitee
C
Cora • family_with_children • gb
10
2026-08-05 • via Nuitee
P
philippe • couple • fr
9
2026-08-05 • via Nuitee