The Countrypolitan - Hotel Indigo Nashville

Hotels
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Hotel Indigo
8.8 (577 reviews)
301 Union Street , Nashville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious food
Cons:
Cleanliness issues
High cost

Categories

Cleanliness
7.88
Some complaints about room cleanliness and issues with the AC unit.
Service
9.35
Staff was very quick to resolve issues and received positive remarks.
Location
9.39
Great location with easy access to entertainment venues and a cozy vibe.
Room Quality
8.34
Overall nice rooms but had issues with some appliances and cleanliness.
Amenities
8.87
Hotel features a nice bar and breakfast options, but some amenities need attention.
Value for Money
8.33
Considered high for the amenities offered, some guests felt the cost was excessive.
Food and Beverage
9.38
Breakfast and dinner options received great compliments; vibrant bar atmosphere.
Overall Experience
8.85
Generally a positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Prime Location in Downtown Nashville
Hotel Indigo Nashville - The Countrypolitan is perfectly situated on historic Printers Alley, just steps away from iconic attractions like Broadway and The Ryman.

Modern Amenities and Comfortable Rooms
Each room at Hotel Indigo Nashville features a flat-screen HDTV, work desk, lounge chair, and coffee maker for your convenience and relaxation.

Delicious Dining and Entertainment Options
Enjoy locally-inspired dishes at The Countrypolitan Bar & Kitchen, and unwind at the speakeasy-inspired lounge with live music performances by talented local artists.

Book your stay at Hotel Indigo Nashville now to experience the best of Music City with top-notch amenities and unparalleled hospitality.

Important information:

Pets must weigh 34 kilograms/75 pounds or less.

Please note that if you choose a stay including breakfast, the breakfast package is only available for up to 2 adults. There will be extra charges for extra adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8.8
Based on 577 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 8.85
C
Cespedes • couple • us
10
2026-07-06 • via Nuitee
T
Todd • extended_group • us
10
2026-07-05 • via Nuitee
A
Allan • solo_traveller • fk
9
Pros:

Location was great, 5 mins down 3rd Ave to Broadway, plenty of shops and amenities in the immediate vicinity. Staff were super friendly, breakfast was great, fresh from the kitchen, recommend the chef's Nash Hash.

2026-06-30 • via Nuitee
S
SHARON • couple • us
9
Had nice time
Pros:

Location

Cons:

The elevator was a little shaky

2026-06-30 • via Nuitee
R
Rene • solo_traveller • ca
10
Pros:

Great location, and staff was very friendly!

2026-06-29 • via Nuitee
P
Patricia • couple • us
10
Awesome hotel to explore Nashville
Pros:

We loved everything about the Countrypolitan. It was a perfect location, close to Broadway and all the attractions. It was clean and comfortable with a
friendly staff. We especially enjoyed the live music every evening. We stayed at the hotel to listen to music rather than fight the crowds on Broadway at night.

2026-06-18 • via Nuitee
H
Haley • couple • us
10
2026-06-17 • via Nuitee
D
Daniel • couple • us
10
We thoroughly enjoyed our stay at the Cosmopolitan. We were treated with such warm southern hospitality our entire stay.
Pros:

The interior design is cowboy chic. An eclectic mixture of mcm and boho style..
very warm and inviting. The bar and restaurant was fantastic. Daily live music in the lounge was a wonderful treat.

Cons:

Nothing- it was great

2026-06-10 • via Nuitee
J
Jeff • couple • us
9
Pros:

Great stay and relaxation in

2026-06-09 • via Nuitee
C
CHARLENE • extended_group • us
10
Pros:

The staff was amazing — we had a wonderful experience and the entertainment was great too!

Food & service was excellent.

We will definitely stay there again.

2026-06-02 • via Nuitee
D
Dennis • solo_traveller • us
10
Pros:

Classic and Comfortable. Front desk persons fantastic

Cons:

The price of parking

2026-06-01 • via Nuitee
O
Olivia • couple • us
10
2026-05-29 • via Nuitee
C
Catherine • solo_traveller • gb
10
Pros:

Lovely Hotel indigo a great location. Very close to Printers Alley and Broadway but the rooms were so quiet and spacious. Definitely recommend this hotel.

2026-05-29 • via Nuitee
B
Beat • extended_group • ch
10
Vielen herzlichen Dank für die 4 wunderschönen Tage bei euch es war fantastisch!
Pros:

Top Service, nettes Personal und Hammer Lage

Cons:

Nichts

2026-05-29 • via Nuitee
A
Aggie17 • couple • gb
9
Great hotel if you can get a good deal - its not 5* luxury but its friendly and fun
Pros:

Great vibe and location. If breakfast is included in your rate then you are in luck! Breakfast is amazing, ordered off menu (not a buffet) and includes great local specialities like biscuits, hot chicken, proper hash browns, brisket, you will not be leaving hungry!
Happy hour is great, with $6 mules (plus tax etc). There is music in the bar in the evening but we were so busy elsewhere we didn't actually get the chance to see it.
Staff are all very friendly and helpful. Great location right at the top of Printers Alley - although there is not much else around other than the bars on Printers Alley and Black Rabbit, but a good central position for exploring beyond Lower Broadway - Ubers can easily come right to the door. The decor and ambiance throughout the hotel is great. Really nice big shower in our bathroom with good water pressure. Free wifi.

Cons:

Its clearly an old building thats been recently refurbished. Its not a modern building, so there are a few flaws. I work in construction and noticed it, my wife however was completely oblivious so your opinion may vary. Small issues like they have clearly removed the carpets in the bedrooms but kept the original doors so there is quite a gap under the door that lets in noise and light form the corridor. The air con is kind clunky and noisy but it worked pretty well.
If you book with booking.com make sure you check your booking details are correct at check in. They're system didn't show us as having breakfast included, when it was. To their credit, the staff were extremely polite and corrected it with no fuss, but it was a bit of a faff and concern to get presented with a bill for breakfast and resort fees (that we had already paid).
Playing music on your TV in your room was like $20 extra, which seemed a bit excessive, especially as we were in Music City. But you can screenshare off your phone and play spotify/youtube if you need some music in your room.
Our bill at the bar was wrong both times, each time the server corrected it without fuss but make sure to check it.
We were on the 4th floor and it was kind of noisy with trash cans being collected from Printers Alley at 5am, and you can hear every sound from the corridors. The walls are pretty thick though so no noise from neighbouring rooms.

2026-05-28 • via Nuitee
S
Stan • solo_traveller • us
10
Excellent!
Pros:

The people, ambience, location.

2026-05-27 • via Nuitee
C
Carolyn • couple • us
10
Comfy and Cool place to stay!
Pros:

Friendly and helpful staff. Great location. Excellent food and drink on premises. The MonteCrisco and Avocado Toast and Burgers were delicious!!

Cons:

Nothing I did not like!

2026-05-27 • via Nuitee
C
Camron • family_with_children • us
10
very nice and a great price and in a perfect spot. The staff were extremely nice and helpful. I’d fully recommend stayin
Pros:

very nice and a great price and in a perfect spot. The staff were extremely nice and helpful. I’d fully recommend staying here.

Cons:

only thing i didn’t like was one of the elevators was scary but other than that everything was nice.

2026-05-27 • via Nuitee
J
Jennifer • couple • us
8
2026-05-24 • via Nuitee
C
Charlotte • couple • us
9
2026-05-21 • via Nuitee