Hotel Indigo Nashville - The Countrypolitan

Hotels
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Hotel Indigo
8.8 (525 reviews)
301 Union Street , Nashville , us

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Children allowed
Pets allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious food
Cons:
Cleanliness issues
High cost

Categories

Cleanliness
7.88
Some complaints about room cleanliness and issues with the AC unit.
Service
9.35
Staff was very quick to resolve issues and received positive remarks.
Location
9.39
Great location with easy access to entertainment venues and a cozy vibe.
Room Quality
8.34
Overall nice rooms but had issues with some appliances and cleanliness.
Amenities
8.87
Hotel features a nice bar and breakfast options, but some amenities need attention.
Value for Money
8.33
Considered high for the amenities offered, some guests felt the cost was excessive.
Food and Beverage
9.38
Breakfast and dinner options received great compliments; vibrant bar atmosphere.
Overall Experience
8.85
Generally a positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Prime Location in Downtown Nashville
Hotel Indigo Nashville - The Countrypolitan is perfectly situated on historic Printers Alley, just steps away from iconic attractions like Broadway and The Ryman.

Modern Amenities and Comfortable Rooms
Each room at Hotel Indigo Nashville features a flat-screen HDTV, work desk, lounge chair, and coffee maker for your convenience and relaxation.

Delicious Dining and Entertainment Options
Enjoy locally-inspired dishes at The Countrypolitan Bar & Kitchen, and unwind at the speakeasy-inspired lounge with live music performances by talented local artists.

Book your stay at Hotel Indigo Nashville now to experience the best of Music City with top-notch amenities and unparalleled hospitality.

Important information:

Pets must weigh 34 kilograms/75 pounds or less.

Please note that if you choose a stay including breakfast, the breakfast package is only available for up to 2 adults. There will be extra charges for extra adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8.8
Based on 525 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 8.85
T
Tim • extended_group • us
9
2026-02-13 • via Nuitee
R
Rebecca • couple • nz
7
Great Breakfast and good size rooms!
Pros:

Great location!!! Just on the end of Printers Alley. Close walk to anywhere but nice to be away from the busy main strip. Staff were lovely, especially the young blonde woman at breakfast she was super attentive.

2026-01-31 • via Nuitee
R
Richard • couple • us
5
2026-01-30 • via Nuitee
V
Vivienne • extended_group • gb
10
Excellent
Pros:

Love this hotel! It’s a great location and staff were so friendly and helpful. I’m a coeliac, and the breakfast waitress was super knowledgeable on what to offer and what was suitable. Excellent!

2026-01-25 • via Nuitee
L
Liza • extended_group • au
7
2026-01-25 • via Nuitee
B
Brandy • couple • us
7
I’d stay again prolly
Pros:

Close to broadway

Cons:

Outrageous parking costs, hidden “resort fee” of 29 they dint tell me about.

2026-01-25 • via Nuitee
B
Brian • couple • us
9
2026-01-20 • via Nuitee
B
Brock • family_with_children • us
1
Complete trash. Will never visit again.
Pros:

That i left a day early

Cons:

They didn't disclose a $80 security deposit and didn't refund it even after I called twice.

2026-01-20 • via Nuitee
S
Sara • couple • us
9
Good!
Pros:

Location, good music, friendly staff

Cons:

Renovations so no gym

2026-01-19 • via Nuitee
T
TYLER • couple • us
10
Wonderful!
Pros:

I got engaged this weekend and your host at the front desk. Heather was amazing.! She made everything about this process super easy and even congratulated my fiancé now I’m becoming an engaged!

2026-01-19 • via Nuitee
G
Giovanni • couple • us
8
The facility was great and comfortable, but some staff could have done better
Pros:

The breakfast being provided was enjoyable. The room was clean and enjoyable. And the music was great.

Cons:

The valet service was severely overpriced. Just to park our vehicle added an extra $180 which we did not anticipate and should be made a disclaimer. The valet also did not help us with any of our luggage. They watched us as we got all our bags out and put it on the trolley. For the prices we paid, we would expect a bit more or at least someone with the hotel to help at the greeting.

2026-01-19 • via Nuitee
S
Sam • family_with_children • us
10
2026-01-19 • via Nuitee
D
Don • couple • us
7
2026-01-19 • via Nuitee
R
Renee • family_with_children • us
10
Would recommend and stay again.it was perfect
Pros:

Beautiful and close to the fun!

Cons:

Loved it all!

2026-01-19 • via Nuitee
M
Mercedes • extended_group • us
9
2026-01-19 • via Nuitee
J
Joyce • extended_group • us
10
Pros:

The location was fantastic! The room was clean, comfortable and the staff was incredible. The bar area, live music, and food and drinks were 1st rate. I will definitely stay at Indigo again

2026-01-19 • via Nuitee
C
Casey • couple • us
10
Three days and nights of nothing but FUN!
Pros:

The staff were phenomenal! So friendly and accommodating! The location couldn’t have been better either.

Cons:

Nothing. My only complaint would be the pillows. They weren’t the most comfy, but we survived. Otherwise, I wouldn’t change anything.

2026-01-19 • via Nuitee
C
Caterine • couple • us
10
Wonderful experience from start to finish.
Pros:

Truly everything — the location, the spacious and clean rooms, and the beautiful decor — was perfect.

Cons:

It doesn’t have a pool but it’s fine.

2026-01-19 • via Nuitee
A
Amanda • extended_group • ca
10
Fabulous trip- would highly recommend.
Pros:

Breakfast and music entertainment were fabulous. All staff were very helpful. Quiet rooms. Gorgeous lobby bar and restaurant.

Cons:

Lots of homeless in the abandoned building next door.

2026-01-19 • via Nuitee
M
Marisa • couple • us
10
2026-01-19 • via Nuitee