Radisson Blu Hotel, Cairo Heliopolis

Hotels
Radisson Blu
7.9 (7468 reviews)
Abd El-Hameed Badawi, St, El Nozha, Cairo Governorate, Cairo, 11787, Egypt , Cairo , eg

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near the airport
Good amenities
Cons:
Cleanliness issues
Outdated rooms
Some staff unfriendliness

Categories

Cleanliness
5.29
Several reviews indicate concerns about cleanliness and outdated rooms.
Service
9.26
Many guests praise the friendly and helpful staff, particularly mentioning individuals who provided outstanding service.
Location
9.3
Multiple reviews highlight the hotel's convenient location near the airport.
Room Quality
6.25
Guests mention outdated rooms and concerns about room quality, particularly in terms of cleanliness.
Amenities
8.78
The hotel offers good amenities like a swimming pool and dining options that were appreciated by several guests.
Value for Money
7.24
There were mixed reviews about value for money, with some feeling it was not satisfactory.
Food and Beverage
8.79
Positive remarks about the food quality, especially at the Italian restaurant.
Overall Experience
8.26
Overall feedback is positive, though there are some concerns with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Luxurious Accommodations
Experience modern décor, Select Comfort beds, and stunning views of Cairo from your room at Radisson Blu Hotel Cairo Heliopolis. Indulge in complimentary luxury bathroom amenities and relax in a cozy seating area.

Relaxation and Recreation
Unwind at the rooftop pool with breathtaking panoramic views, or pamper yourself with a rejuvenating massage or steam bath at the health club. Stay active with workout facilities and a relaxing hot tub for the ultimate leisure experience.

Exquisite Dining and Entertainment
Savor gourmet Italian cuisine at the hotel's restaurant, Bar 1122, offering a diverse international food menu. Whether enjoying a drink or a coffee, this spot is perfect for socializing or unwinding after a day of exploration.

Book your stay at Radisson Blu Hotel Cairo Heliopolis for a luxurious and unforgettable experience.

Important information:

"In case of the total Bill will be paid in Local currency (EGP), please be informed that Daily conversion Rate will be subject to hotel Currency Exchange and it will be calculated as per the converted currency on the same day of stay"

The swimming pool and its surrounding area is closed from 02/March/2025 till 05/March/2025

Please note that the GYM will be closed on 25th September 2025 due to annual maintenance and will be back to operation on 02nd October 2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$7.50 per person per night when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 1.30 per hour.

Location

Guest Reviews

7.9
Based on 7468 reviews
Cleanliness: 5.29
Service: 9.26
Location: 9.3
Room Quality: 6.25
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 8.79
Overall Experience: 8.26
M
Mahmoud extended_group eg
1
2026-07-11 via Nuitee
H
Hamza couple qa
1
Pros:

Thay want to text from me the payment two times

2026-07-11 via Nuitee
N
Nasser solo_traveller om
10
ولا غلطة شعب مضياف
Pros:

نعم ممتاز

Cons:

كل شيء ممتاز

2026-07-11 via Nuitee
A
Afolabi-Smith couple ng
10
2026-07-11 via Nuitee
A
Ahmed extended_group us
1
Pros:

Probably none except it was close to the airport

Cons:

One of the worst hotel experiences I have ever had.

From the moment we arrived, the security staff at the gate had an extremely rude and aggressive attitude. The security checks were excessive and made us feel as though we were being treated like suspects rather than hotel guests.

I checked in with my father, mother, and brother. During check-in, I asked the receptionist to add breakfast to my parents’ room. I paid for it, received the receipt and room keys, and was told that everything had been arranged.

The following morning, my parents went to the restaurant for breakfast, but the staff told them that no breakfast was registered for their room and that there was nothing they could do. My mother repeatedly asked them to double-check, but they still refused entry. My parents had to return to their room at around 8:00 a.m. Since they had not been in Egypt for more than 10 years, they were unfamiliar with the area and did not know where they could find breakfast early in the morning.

When I woke up and learned what had happened, I went to reception to ask for an explanation. The receptionist told me that my parents were supposed to inform the restaurant staff that I had paid for breakfast separately after making the reservation. This made no sense. If the hotel accepted the payment, it should have been properly recorded in the system and communicated to the restaurant. Guests should not have to explain the hotel’s internal arrangements themselves.

I requested a refund, and I was told it would be processed during check-out.

Later, I ordered food for my family. The security guard at the gate called me over in a very disrespectful manner and demanded that I bring the food to him. He then forced me to sign a document stating that outside food was entirely my responsibility. I have stayed in many hotels and have never experienced anything like this, especially with such an unprofessional attitude.

The room itself also had serious issues.

2026-07-11 via Nuitee
H
hassan solo_traveller ma
10
2026-07-11 via Nuitee
H
HABEB solo_traveller ly
9
Pros:

كل شي جميل في الفندق اقامة رائعة

2026-07-11 via Nuitee
K
Khulood couple ae
1
Not good
Pros:

No

Cons:

Everything

2026-07-10 via Nuitee
H
Haytham couple sa
8
2026-07-10 via Nuitee
H
Haytham couple sa
9
2026-07-10 via Nuitee
L
Louie couple ae
10
it’s good and very accessible
Pros:

it’s amazing and friendly

Cons:

All good

2026-07-10 via Nuitee
M
Mahmoud solo_traveller eg
9
2026-07-10 via Nuitee
D
Deters Markus extended_group de
9
2026-07-10 via Nuitee
M
Maria Carmen solo_traveller es
10
2026-07-10 via Nuitee
J
Joseph couple de
10
Pros:

Solid 5-star experience. Great service, clean
Perfect stay 10/10

2026-07-10 via Nuitee
T
Tahany solo_traveller eg
10
Pros:

All good

2026-07-10 via Nuitee
A
Ahmed couple eg
10
Pros:

Beautiful hotel with a fantastic team. Everything exceeded my expectations.

2026-07-10 via Nuitee
A
ABDELHAMID couple eg
1
Pros:

Location

Cons:

Bad service, no AC in the room, no hot water in the room , the reception staff wasn’t welcoming
Not rexokmended

2026-07-10 via Nuitee
A
ABDELHAMID couple eg
2
Poor experience in a poor place
Pros:

May be the only positive thing is that there is an external coffee shop accessible from lobby, other than this it’s horrible

Cons:

I booked suit for my wedding night and faced the following:
- AC is not working and they admitted that
-no hot water for shower and they admitted that
-the reception staff are really rude and encourage to not ever stay again at that so called hotel
-not recommended at all

2026-07-09 via Nuitee
E
Efe solo_traveller tr
9
2026-07-09 via Nuitee