Radisson Blu Hotel, Cairo Heliopolis

Hotels
Radisson Blu
7.9 (6825 reviews)
Abd El-Hameed Badawi, St, El Nozha, Cairo Governorate, Cairo, 11787, Egypt , Cairo , eg

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near the airport
Good amenities
Cons:
Cleanliness issues
Outdated rooms
Some staff unfriendliness

Categories

Cleanliness
5.29
Several reviews indicate concerns about cleanliness and outdated rooms.
Service
9.26
Many guests praise the friendly and helpful staff, particularly mentioning individuals who provided outstanding service.
Location
9.3
Multiple reviews highlight the hotel's convenient location near the airport.
Room Quality
6.25
Guests mention outdated rooms and concerns about room quality, particularly in terms of cleanliness.
Amenities
8.78
The hotel offers good amenities like a swimming pool and dining options that were appreciated by several guests.
Value for Money
7.24
There were mixed reviews about value for money, with some feeling it was not satisfactory.
Food and Beverage
8.79
Positive remarks about the food quality, especially at the Italian restaurant.
Overall Experience
8.26
Overall feedback is positive, though there are some concerns with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Luxurious Accommodations
Experience modern décor, Select Comfort beds, and stunning views of Cairo from your room at Radisson Blu Hotel Cairo Heliopolis. Indulge in complimentary luxury bathroom amenities and relax in a cozy seating area.

Relaxation and Recreation
Unwind at the rooftop pool with breathtaking panoramic views, or pamper yourself with a rejuvenating massage or steam bath at the health club. Stay active with workout facilities and a relaxing hot tub for the ultimate leisure experience.

Exquisite Dining and Entertainment
Savor gourmet Italian cuisine at the hotel's restaurant, Bar 1122, offering a diverse international food menu. Whether enjoying a drink or a coffee, this spot is perfect for socializing or unwinding after a day of exploration.

Book your stay at Radisson Blu Hotel Cairo Heliopolis for a luxurious and unforgettable experience.

Important information:

"In case of the total Bill will be paid in Local currency (EGP), please be informed that Daily conversion Rate will be subject to hotel Currency Exchange and it will be calculated as per the converted currency on the same day of stay"

The swimming pool and its surrounding area is closed from 02/March/2025 till 05/March/2025

Please note that the GYM will be closed on 25th September 2025 due to annual maintenance and will be back to operation on 02nd October 2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$7.50 per person per night when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 1.30 per hour.

Location

Guest Reviews

7.9
Based on 6825 reviews
Cleanliness: 5.29
Service: 9.26
Location: 9.3
Room Quality: 6.25
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 8.79
Overall Experience: 8.26
A
Amany solo_traveller eg
10
2026-03-07 via Nuitee
J
Jascha couple de
8
Cons:

In der Lobby wollte ein Mitarbeiter mir ein Taxi zum 10-fachen des normalen Preises andrehen.

2026-03-07 via Nuitee
J
Jean family_with_children fr
9
2026-03-07 via Nuitee
M
Mohammed couple eg
7
2026-03-07 via Nuitee
T
Tariq solo_traveller sa
10
Pros:

Perfect

2026-03-07 via Nuitee
V
Valentina solo_traveller ru
1
Относительно недалеко от аэропорта
Cons:

1. Не было горячей воды в душе, а холодная шла маленькой струйкой
2. Ресторан сначала дал одно меню, потом новое с ценами в 2 раза дороже, а после всего еще и было сильное расстройство желудка. В итальянский ресторан в гостинице ходить нельзя!!!
3. Персонал на стойке максимально неприветливый, в номере два телефона ни по одному так и не смогла дозвониться ни до ресепшн, ни до консьержа. За такую цену могли бы хотя бы трубки брать.
4. Неудобная кровать, подушки как будто тряпками набиты.
5. Шумно. Шум с улицы, шум из коридора.
6. Шатл раз в час и уходит на всегда по расписанию

2026-03-06 via Nuitee
S
Shady solo_traveller eg
10
2026-03-05 via Nuitee
P
paul couple gb
6
We were sent to the wrong room and we were tired it took a while to short out
Pros:

Proximity to the airport

Cons:

Not four star

2026-03-04 via Nuitee
D
David couple cz
9
Cons:

Zastaralejší vybavení

2026-03-04 via Nuitee
A
ALEXIOS RONTOPOULOS extended_group gr
9
2026-03-04 via Nuitee
B
Bayan solo_traveller ae
10
2026-03-03 via Nuitee
R
Ridjali family_with_children qa
10
Pros:

Actually everything was amazing

Cons:

Nop

2026-03-02 via Nuitee
S
Shashwat solo_traveller ae
10
2026-03-02 via Nuitee
K
kyriakou solo_traveller cy
8
It was pleasant. I was eating in the hotel every day i thin you need to improve the selection
Pros:

Breakfast is poor

Cons:

not enough selection for European people especially for the meat

2026-03-02 via Nuitee
G
George solo_traveller gr
9
Pros:

Καθαρό ξενοδοχείο με καθαρούς χώρους και ωραίο πρωινό

Cons:

Η φασαρία έξω απ το ξενοδοχείο

2026-03-02 via Nuitee
J
Joanna solo_traveller gb
8
Exceptional, the Hotel staff aim to please, it was an enjoyable experience.
Pros:

The staff are exceptional! Hussain the concierge is the best in the world, he was helpful and supportive, Amir on Reception nothing was too much for him to do for me when I first arrived, he changed my room no questions asked. The staff at Breakfast and during our buffet dinner were attentive, they cater for your needs very well indeed. The Hotel is beautiful, well kept and decorated to a very high standard, I really enjoyed my stay, Room Service, Laundry was great too, Reception and Customer Solution checked in on me regularly to ensure I had what I needed to have an amazing time staying at this hotel in Cairo! Cairo is a beautiful country, and its people are caring, loving and supportive, please don't listen to what the West tell you about Egypt, Egypt is not violent, you won't be kidnapped, the most love and kindness I've ever received apart from my family was from Muslim people. I highly recommend staying in Cairo, Egypt.

Cons:

The thing that let this Hotel down is the chipped and cracked paint on bedroom furnitures and bathroom sinks, there are scalings inside and around the sink bowl and tap, and under the shower screen, the bedroom & bathroom furnitures need to be upgraded and modernized to meet Radisson Hotel standards. In this regard, the Hotel did not meet my expectations, I've stayed in other Radisson Blu hotels and I did not find these problems. With the standards the way it is currently, it tells me as a guest that my comfort is not important. The Buyers and Shareholders for this Hotel need to be mindful they may be losing out on repeated visitors to this Hotel, they need to pay attention to guest feedback, and take our feedback seriously. These disrepairs are not a reflection on Housekeeping, although in the room I booked initially it wasn't clean, but Reception took immediate action and upgraded my room, I was very impressed by how quickly staff resolve complaints.

I had a bad experience in the Hotel only salon, the chair to sit in for a pedicure was broken, and the young girl doing my pedicure cut my heel deeply causing it to bleed, it was painful. She continued to do the pedicure and ignored the bleeding, I had to insist that she stopped so that I could attend to the cut on my heel. When it was time to depart from the Hotel, my heel was still painful and had not fully healed.

2026-03-02 via Nuitee
M
Mohamed family_with_children sa
1
Pros:

الموظفين فقط متعاونين

Cons:

الاثاث قديم جداً
الموقع سئ

2026-03-02 via Nuitee
G
Gillian couple fr
10
A very comfortable and luxurious room with every facility.
Pros:

The room was particularly nice - spacious with a sofa and chair and a lovely big bed. There was a huge bathroom and a nice hallway. We had lunch by the pool and dinner in the seafood restaurant. Both were excellent and good value.

Cons:

No free airport link. We took a taxi at 25$ which is expensive for Cairo.

2026-03-01 via Nuitee
L
Liliana family_with_children ae
9
Pros:

Beds very comfy! We had a nice stay ☆

Cons:

The water took a little bit to warm up

2026-03-01 via Nuitee
A
Azusa couple jp
10
Good 👍✨✨✨
Pros:

フロントの方が優しく出迎えてくれました。全てのスタッフの心遣い、気遣いが素晴らしい。朝食も美味しかったです!飛行機までの間荷物を預かってくださり助かりました。
Wi-Fiの接続も問題なく一番エジプトの中のホテルで良かったです。
Basel,Samar,Naira ありがとう!

Cons:

ローションが少なくなって出てこなかった

2026-03-01 via Nuitee