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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Concierge service
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Public Bath
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Swimming nearby
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Historic Charm with Modern Comfort
Retaining much of its original features, this 17th century Colonial-style building in Old Cartagena seamlessly blends historic charm with modern comfort. The garden patio with a swimming pool and a spa adds a touch of luxury to your stay.
Elegant Suites and Fine Dining
The air-conditioned suites at El Marques boast tiled floors, wooden ceiling beams, and modern en-suite bathrooms with French amenities. Enjoy entertainment with iPod stations, flat-screen TVs, and minibars. Indulge in a culinary experience at the restaurant or explore the wine cellar's high-quality selection.
Prime Location and Spectacular Views
Situated just a block away from Baluarte de Santo Domingo bastion, El Marques offers stunning views of the sea. Immerse yourself in the rich history of Cartagena with museums nearby. And don't forget, free WiFi is available throughout the hotel.
To book your stay at El Marques and experience the perfect blend of history and luxury, reserve your room now!
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Beautiful property. Our room was clean and the bed was comfortable. Staff were awesome and very helpful. Amazing location. Would highly recommend
Beautiful property and rooms, very accommodating staff. Love the Whats app chat feature for questions and requests. Pool was big enough for ratio of guests. Food & beverage staff were attentive and friendly. Especialmente gracias a Dylan y William fueron muy atentos a nuestras necesidades.
Bathrooms without exhaust fans .
El hotel es lindísimo. La ubicación es excelente, en el mismo centro histórico, pero tmb cerca del puerto y de Gersemani. El desayuno un éxito.
An interesting stay in what is an incredibly beautiful and historic building in the heart of the walled city. The location is excellent.
We were shown to our incredible room, with two double beds and the best aircon ever - housekeeping did an excellent job and the soundproofing was a godsend in the noisy evenings.
The breakfast was okay. The fruit provided is not generous, but presented nicely and tasted fine. The two mini croissants per person were nice enough. The consistency in the omelettes varied - eg one day they were clearly short of eggs as they were half the size of the other days. They still tasted nice and the coffee was decent and plentiful. Choice felt very limited.
This was the final destination in our Colombian honeymoon - we didn’t use enjoy it but felt misled and that’s a shame.
There was a strange feeling about the place …a kinda half-lived in feeling that we couldn’t quite put our finger on. The bar - completely empty save one lonely champagne bottle placed in the middle. It was more of a staff meeting area than anything else. The restaurant - if you can call it that - non-existent in terms of meals other than breakfast. The photos and description give the impression of meals being available in the courtyard area and their Happy Wine section being a haven of social activity. The truth is that there are no meals or snacks available outwith breakfast. And the Happy Wine area has two tables laid for breakfast if you can’t cope with the incredible heat in their courtyard area. The public areas around the place felt almost abandoned at times.
We were advised on arrival of a refreshment table containing a glass flask of cold water, glasses, a hot water flask, some teas and biscuits as well as a few pieces of fruit. How excellent, we thought. This area is beautiful and overlooked the courtyard. Strangely, as each day passed, the offerings reduced - until on the third and fourth evenings there was no cold water provided at all and only biscuit crumbs on the tray. When we enquired about this we were told that staff are asked to remove the water it in the early evening. Why? It just felt very mean and not hospitable.
We didn’t use the pool as there was a layer of scum at the surface of the water that remained for our full stay.
Whilst checking out, we were incredulous when trying to pay for one bottle of water we used from the minibar - they had absolutely no cash with which to give us change. In the end, we used a card for an amount of around £1.
It seemed they over-promised and under-delivered. There’s no doubt it’s a special house, and if the photos are to be believed, was once a beautifully cared for hotel. I’ve read some responses to recent reviews suggesting a renovation - there was zero evidence of this during our stay.
Estética do hotel, localização, limpeza
Café da manhã com muitas poucas opções, muitas não disponíveis, pobre em quantidade e em qualidade
Location was great! Breakfast was decent; not memorable, basic I'll say. Staff was nice and attentive.
The place appears to be under maintenance. The internal patio was messy and dirty, paint washed away from the walls, the room door wouldn’t close easily, the shower door had no handle, and the shower sprayed water everywhere. They didn’t have Coca-Cola or cinnamon for my wife’s cappuccino. They seemed to offer only the basics.
Fantastic and beautiful boutique hotel with superb room and most attentive staff!
Nothing!
Da cama e do ar condicionado do quarto
Do café da manhã e do quarto. Os dois não correspondem à categoria “hotel boutique.”
La habitación muy cómoda.
El bar del hotel no estaba listo.
magnifique hotel, super chambre, cour intérieure très agréable, personnel très sympa, très central
petit déjeuner très bon mais pas beaucoup de choix
Location is great. The room itself was spacious. The staff was very nice
There was no mention at any time that the hotel was undergoing remodeling or renovations. There were no facilities, e.g. the bar area was closed as seemingly the restaurant
Breakfast was sparse and not very good. A few dry pieces of bread and thinly sliced fruit. Totally unimpressive for alleged caliber of boutique hotel.
Overall, the cost of hotel was high for the services provided. The manager did change us to a sister hotel, however no difference in price was offered, just a "free" massage
Location was great. Staff were excellent and very accommodating. Accommodations were beyond expectations.
Ubicación perfecta en el centro de Cartagena
Edificio antiguo muy bonito y bien decorado con una piscina central muy cómoda
La habitación donde dormi era super confortable. La lencería 10/10. Las instalaciones en si estaban perfectas como se aprecia en fotos y hasta mejores. La ubicación es excelente. Tuve varias dificultades y buscaron hacerme sentir bien. La mánager es muy gentil.
Me parece que tiene muy pocas opciones de desayuno y si no se piden los adicionales no los colocan en la mesa. Muy poca cantidad. El servicio de algunas personas. Cerraban la piscina muy temprano
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