Cinco Quintas Hotel Boutique

Hotels
8.9 (155 reviews)
3569 Calle del Porvenir , Cartagena de Indias , co

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Tour desk
Soundproof rooms
Non-smoking throughout
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Cons:
Limited breakfast options
Inconsistent mattress quality

Categories

Cleanliness
8.76
Several reviews mentioned the hotel being very clean.
Service
9.43
Numerous mentions of exceptional and friendly service, particularly from staff.
Location
9.27
Frequently highlighted for its great location near restaurants and bars.
Room Quality
8.72
Rooms described as beautiful and comfortable with great amenities.
Amenities
8.95
Good comments on facilities like the rooftop pool and breakfast quality.
Value for Money
8.31
Overall value considered standard for the hotel's quality and services.
Food and Beverage
8.56
Breakfast quality appreciated, but a few mentioned limited choices.
Overall Experience
9.23
Guests expressed overall satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:46

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and elegant decor for a comfortable stay.

Relaxing Outdoor Spaces
Unwind by the outdoor swimming pool or take a stroll in the beautifully landscaped garden for a peaceful retreat.

Convenient Services
Benefit from a 24-hour front desk, concierge service, and a bar to cater to all your needs seamlessly.

Book now for an unforgettable stay at Cinco Quintas Hotel Boutique By SOHO!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.9
Based on 155 reviews
Cleanliness: 8.76
Service: 9.43
Location: 9.27
Room Quality: 8.72
Amenities: 8.95
Value for Money: 8.31
Food and Beverage: 8.56
Overall Experience: 9.23
O
Olivier couple be
8
Pros:

L‘emplacement est top et la deco réussie. Très bon pdej.

Cons:

Comme dans beaucoup de ces boutiques hôtels, les chambres sont certes jolies mais pas pratiques. Il est impossible de lire dans son lit sans avoir toute la chambre éclairée. La machine à café a un point vert gigantesque qui clignote toute la nuit…

2026-04-16 via Nuitee
D
Dorottya solo_traveller ae
9
2026-04-14 via Nuitee
D
Dorottya solo_traveller ae
9
Pros:

the bed!

Cons:

no service on rooftop

2026-04-14 via Nuitee
R
robert couple us
10
2026-04-13 via Nuitee
C
CAROLINA solo_traveller co
7
Pros:

Excelente servicio y amabilidad

Cons:

El cuarto tenía olor a caño / humedad

2026-04-13 via Nuitee
I
Iulia Maria couple ro
10
2026-04-09 via Nuitee
J
Jorge family_with_children br
10
Vale o investimento!
Pros:

Localização, cordialidade dos funcionários, quarto grande

Cons:

Nada

2026-04-08 via Nuitee
R
Reynaldo couple br
6
Muito bonito mas não muito prático na operação.
Pros:

Localização muito boa.
Quarto bastante amplo, bem decorado e confortável. No entanto não tem janela externa real. Abre para pátio interno bastante reduzido.
Piscina gostosa com vista.
Serviço excelente.

Cons:

O sistema adotado para o café da manhã não funciona. Meio buffet e meio a la carte.
O buffet não era reabastecido e o pedido a la carte veio frio e mal cozido ( waffle)
Água para o chá também não estava quente o suficiente para infusão.
Não tem banheiro na recepção. Somente no 4º andar - piscina.

2026-04-06 via Nuitee
R
Rodrigo couple cl
1
Un hotel 5 estrellas que se comporta como un hostel barato.
Pros:

Linda arquitectura, nada más.
Y el personal del restaurante y bar, muy amables.
Rescato a una sola persona del hotel, un señor que se paseaba todo el día por todas las instalaciones intentando ofrecernos siempre una buena experiencia.

Cons:

Prácticamente todo. No me gustó que me hayan querido cobrar por whatsapp cuando booking dice expresamente que no lo harán. La habitación tenía un olor a moho terrible, un asco, no había nada de privacidad, la cama súper incomoda, no era un lugar silencioso.

Pedimos cambio de habitación y a pesar de que habían habitaciones disponibles al mismo precio e incluso de categoría superior en oferta en Booking al mismo valor que pagué, nos pidieron casi 100 dólares extra por noche para hacer el cambio.

El personal de recepción, groseras y maleducadas, se reían con soberbia e ironía cuando le manifestamos nuestra inconformidad.

2026-04-04 via Nuitee
J
José couple cr
10
2026-03-31 via Nuitee
C
Caroeli couple cl
10
Excelente!
Pros:

La ubicación, la amabilidad y preocupación del personal, las instalaciones.

Cons:

Todo bien, sólo que la en la habitación se podría separar, que estén de forma independiente, el encendido y apagado de las luces generales con las lámparas de las mesas de noche.
Lo demás todo excelente.

2026-03-21 via Nuitee
P
Paulina couple pl
8
2026-03-21 via Nuitee
J
Juan couple cl
8
2026-03-21 via Nuitee
S
Susan extended_group gb
10
Lovely hotel in a great location, with very comfortable beds. Quiet rooms despite being very central
Pros:

The location was great. Right in the historic area, but the rooms are at the back of the hotel, so away from the front which is a lively quite noisy road. The bars and restaurants are right on the doorstep. The decor is lovely, rooms super comfortable.

Cons:

There isn't really a rooftop bar. There is a bar / restaurant next door (which is through a dividing door). So if you want to go for a proper drink or something to eat in the evening, you go out of the restaurant foyer, and into the restaurant / bar next door. Same for the breakfast (which wasn't nice).

2026-03-16 via Nuitee
M
Mariana couple br
9
Ótima
Pros:

Ótima localização
Ambiente silencioso, confortável e aconchegante

Cons:

Tivemos apenas problema com o ventilador de teto que não funcionava tão bem, mas a equipe se prontificou rapidamente para resolver o problema

2026-03-15 via Nuitee
A
Ana Maria couple co
9
2026-03-11 via Nuitee
M
Marta Lucia couple co
10
Buenisimo hotel muy recomendado, cama muy comoda. Es un hotel muyyyy lindo, esta cerca de todas las
2026-03-09 via Nuitee
X
Ximena solo_traveller cl
10
Ideal para recorrer la ciudad y descansar
Pros:

Todo, el ambiente, la decoracion, el diseño, la comodidad de las habitaciones, el area de piscina y la ubicación

Cons:

El servicio de desayuno entregado por el restorant. Caótico, desordenado y lento, ademas de poca variedad

2026-03-01 via Nuitee
W
William couple ve
10
Repetible 100%
Pros:

Las camas y almohadas son excelentes

Cons:

La atencion en el area de la piscina y pienso que los desayunos pueden mejorar un poco

2026-02-25 via Nuitee
A
Adrian couple es
10
2026-02-25 via Nuitee