Chateau Star River Guangzhou

Hotels
8.9 (105 reviews)
No.1 Panyu Road North, Panyu District, Guangzhou, Guangdong, 511430, CHN , Guangzhou , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Luxury atmosphere
Friendly staff
Cons:
Cleanliness issues
Remote location

Categories

Cleanliness
8.15
Several reviews mention issues with cleanliness and musty odors.
Service
9.65
Multiple reviews highlight the generous and friendly service.
Location
8.15
Location described as remote and far from main attractions.
Room Quality
9.65
Rooms are described as very nice and luxurious.
Amenities
9.15
Amenities generally mentioned positively, despite some service issues.
Value for Money
9.15
Attractive pricing mentioned by several reviewers.
Food and Beverage
8.15
Food quality is average according to some reviews, with limited options.
Overall Experience
9.15
Overall experience described positively by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:35

Property Description

Luxurious Accommodation with Spectacular Views
Renovated in December 2018, 广州星河湾酒店 offers luxurious accommodation with splendid views of the Pearl River. Guests can enjoy Wi-Fi access in public areas, making it convenient for both leisure and business travelers.

Abundant Recreational Facilities
The hotel features 2 pools, a gym, indoor and outdoor pools, tennis courts, a spa, and sauna, providing guests with ample opportunities for relaxation and recreation during their stay. Additionally, guests can enjoy table tennis facilities and benefit from the tour desk's ticketing service for exploring the local area.

Elegant Rooms and Convenient Amenities
Rooms at 广州星河湾酒店 boast floor-to-ceiling windows, wired internet, and a range of mattresses for a comfortable night's sleep. The rooms are equipped with standard amenities such as a minibar, in-room safe, and a writing desk. Guests can also make free use of local phone calls.

To experience luxury accommodation with stunning river views and a wide array of recreational facilities, book your stay at 广州星河湾酒店 now.

Important information:

The hotel provides 2-way shuttle bus service to Pazhou Complex during Canton Fair period. The journey takes approximately 8 minutes. For more information, please contact hotel directly using the contact details provided in your confirmation.

The hotel provides a free 2-way shuttle bus service to Chimelong Paradise. The journey takes approximately 8 minutes.

Please note that rates for an extra bed with or without breakfast will differ during the Canton Trade Fair period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 380 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 105 reviews
Cleanliness: 8.15
Service: 9.65
Location: 8.15
Room Quality: 9.65
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 8.15
Overall Experience: 9.15
S
Sam • extended_group • au
7
2026-02-11 • via Nuitee
S
Sam • extended_group • au
7
2026-02-11 • via Nuitee
A
András • solo_traveller • hu
10
2026-01-31 • via Nuitee
S
Sharon • couple • au
10
2026-01-28 • via Nuitee
M
Marco • extended_group • be
9
déplacement professionel à Guangzhou
Pros:

Le petit déjeuner etait annoncé comme en supplément lors de la réservation, il a finalement été inclus dans le prix de la chambre sans supplément. De même la chambre avec lit king size était plus cher, mais à la réception ils nous l'ont proposé au même prix. le prix affiché sur booking est celui que nous avons payé.

2026-01-26 • via Nuitee
M
Michael Charles Halward • solo_traveller • nz
7
Pros:

Nicholas was the best staff member by far.
A great assest for your company.

Cons:

Very little English spoken
Short on what was avaliable in the,area

2026-01-20 • via Nuitee
W
Wojciech • extended_group • pl
10
2026-01-20 • via Nuitee
T
Tatiana • solo_traveller • ru
9
2026-01-20 • via Nuitee
O
Ozan • extended_group • nl
10
2026-01-19 • via Nuitee
R
Remigiusz • couple • gb
7
2026-01-19 • via Nuitee
A
Aleksandar • solo_traveller • au
9
2026-01-19 • via Nuitee
K
Krys • couple • us
10
Luxury for less than any hotel in the US
Pros:

Really nice luxury feeling, generous service (replenished the consumables every day, ordered taxi, etc...), good breakfast, nice view over the river and super comfy large imperial-size (if this exists) bed with comfy pillows.
There are a few shops in the same complex.

Cons:

The location is kind of remote (40min. by taxi (55RMB) from the Shamian island, Beijing Rd, etc...)

2026-01-18 • via Nuitee
N
Nadiia • solo_traveller • ae
8
Lack of understanding and no English make my stay really not comfortable. But hotel and rooms are nice and clean!
Pros:

Like the size of the rooms, bathtub and shower both available, cleanliness

Cons:

No one speak English properly, service is not 5 star service. Almost missed my flight because was waiting for my language been taking for 45 minutes

2026-01-13 • via Nuitee
M
Mihhail • family_with_children • ru
10
2026-01-10 • via Nuitee
K
Kumbie • extended_group • au
9
2026-01-08 • via Nuitee
Ахмадеева • couple • kz
10
2026-01-03 • via Nuitee
E
Eszter • family_with_children • id
7
2026-01-03 • via Nuitee
J
Joao mauro • couple • br
8
Razoável
Pros:

Estrutura precisa reparos

Cons:

Localização

2026-01-02 • via Nuitee
J
Jobir • couple • tj
10
2026-01-01 • via Nuitee
B
Bahrombekov • couple • uz
1
2025-12-30 • via Nuitee