Hotel Palmas De Alcalá

Hotels
8.2 (6 reviews)
VIA S/N SN 470 VEREDA LA UNION RURAL , Alcalá , co

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Hot tub/Jacuzzi
Table tennis
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Wonderful experience
Cons:
Cleanliness needs improvement

Categories

Cleanliness
7.28
General feedback suggests a need for improvement.
Service
8.75
Gracias por todo maravilloso indicates excellent service.
Location
8.29
Standard quality for this hotel tier.
Room Quality
8.24
Standard quality for this hotel tier.
Amenities
8.27
Standard quality for this hotel tier.
Value for Money
8.23
Standard quality for this hotel tier.
Food and Beverage
8.28
Standard quality for this hotel tier.
Overall Experience
8.25
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:48

Property Description

Outdoor Swimming Pool and Garden: Enjoy a refreshing dip in the outdoor swimming pool or relax in the beautiful garden area at Hotel Palmas De Alcalá.

Comfortable Rooms with Modern Amenities: Experience comfort and convenience in the well-equipped rooms with flat-screen TVs, air conditioning, and private bathrooms with complimentary toiletries.

Family-Friendly Facilities: Keep the little ones entertained at the children's playground or challenge each other to a fun game of table tennis.

Book your stay now at Hotel Palmas De Alcalá and create unforgettable memories in Alcalá!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 6 reviews
Cleanliness: 7.28
Service: 8.75
Location: 8.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.25
J
Juan • family_with_children • co
10
DESCANSO PAZ Y NATURALEZA, MUY ESPECIAL PARA LA FAMILIA Y LOS NIÑOS
Pros:

TODO ESPECTACULAR LA ATENCION DE LA SEÑORA MARTHA Y LA SEÑORA DIANA EXCELENTES

Cons:

LA UBICACION DEL HOTEL, NO ES MUY CLARO PARA LLEGAR Y ACCEDER A EL

2026-02-09 • via Nuitee
P
Pineda Velasquez • extended_group • es
10
Pros:

Gracias por todo maravilloso

2025-12-09 • via Nuitee
G
Gloria • family with young children • ca
10
Exceptional
2025-01-30 • via Nuitee
E
Equiss • family with young children • co
1
Not worth it
Pros:

The surroundings

Cons:

Not one thing to like. One night, a guest decided to put his music on full blast, and nobody at the hotel cared to lower or cut the noise. This went on until 2 am. The following night neighbors of the hotel decided to do the same. so, we basically paid to stay up for two nights. Even worse, there was a terrible smell of fertilizer all over the place. The pool was cold and full of flies, the jacuzzi was freezing, and our room was never cleaned during our three-day stay. Worst experience ever!!

2025-01-02 • via Nuitee
J
Jhon • family with young children • co
10
Excelente estancia
Pros:

Absolutamente todo

Cons:

Absolutamente nada

2024-03-31 • via Nuitee
O
Owen • young couple • us
10
Exceptional
2024-03-01 • via Nuitee
J
Jorge • young couple • us
10
Exceptional
Pros:

A quality hotel, with an incredible pool, excellent rooms, very comfortable. A very quiet place to enjoy and achieve total relaxation.

Cons:

No complaints

2024-01-25 • via Nuitee