CASONA HOTEL LA DIVISA

Hotels
8.8 (263 reviews)
Vía a Guacas , Cali , co

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Sauna
Non-smoking throughout
Shuttle service (additional charge)
Shallow end
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Cons:
Slow service
Issues with room condition

Categories

Cleanliness
8.24
Some reviews mention cleanliness positively, but also report issues like fleas in the room.
Service
9.01
General sentiment is positive towards the staff's friendliness, despite some delays.
Location
9.25
Frequent mentions of the beautiful location and scenic views.
Room Quality
8.7
Rooms were generally described as comfortable and clean, with some exceptions.
Amenities
8.73
Amenities received positive remarks, but some areas needed improvement.
Value for Money
8.69
Affordability and offered services make it a good value for guests.
Food and Beverage
8.74
Breakfast and meals were enjoyed by guests with good feedback on taste.
Overall Experience
9.01
Overall enjoyed their stay, with some reservations regarding service speed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:02

Property Description

Outdoor Swimming Pool and Terrace

Convenient Location

Free WiFi and Continental Breakfast

Experience comfort and relaxation at CASONA HOTEL LA DIVISA. Book now to secure your stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 263 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.01
D
diana carolina • extended_group • co
9
Pros:

La atención del personal y la comida

2026-04-03 • via Nuitee
D
Dijunys • couple • co
7
Pros:

El personal, métodos de pago

2026-04-03 • via Nuitee
E
Edwin • extended_group • co
9
Hospedaje Santa rosa de cabal
Pros:

La ubicación del hotel tiene una vista espectacular de los paisajes de Santa rosa, el ambiente natural del lugar brinda mucha tranquilidad en la estadía.

2026-04-01 • via Nuitee
A
andrea • couple • co
1
2026-04-01 • via Nuitee
C
Christian • couple • co
8
Pros:

La vista

Cons:

La atención del personal

2026-03-31 • via Nuitee
A
Angie • couple • co
1
Pros:

La fotos por qué no pude entrar luego de un largo viaje hice una reserva y nunca nos abrieron aún ya sabiendo que estábamos en el portón

2026-03-30 • via Nuitee
J
Jhovany • couple • co
9
2026-03-29 • via Nuitee
L
lilian del socorro • couple • co
10
Pros:

Muy buena atención

Cons:

Mi cuarto no tenía espejo

2026-03-28 • via Nuitee
A
Ana María • couple • co
10
2026-03-28 • via Nuitee
G
Gerson • extended_group • co
9
Great place to recharge
Pros:

It has an amazing landscape view. It is easy to get there. I felt it was comfortable and clean enough.
It is a very nice place to stay if you plan to go to the Termales and also if you want to spent a day in there to recharge.

Cons:

Breakfast was served a bit late, after 8:30am (for us that had plans to leave very early in the morning to go to Murillo).

2026-03-27 • via Nuitee
C
Castillo • extended_group • co
6
Cons:

Las zonas sociales se encuentran abandonadas y sin mantenimiento.

2026-03-25 • via Nuitee
N
nelson • couple • co
7
Mal
Pros:

Lo económico, la ubicación, el personal

Cons:

No se por qué razón ponen música a todo volumen en el restaurante desde las 4 pm hasta las 11 pm, habemos personas que nos gusta ir a descansar temprano y la música sonaba durísimo, solo pude dormir cuando la quitaron. Y además hacen check in hasta altas horas de la noche y todo el tiempo se escuchan personas al llegar. No es un sitio para descansar

2026-03-24 • via Nuitee
J
Jessica • extended_group • co
10
Pros:

Todas las instalaciones excelentes.

2026-03-23 • via Nuitee
E
EDWIN • couple • co
8
Cons:

Falta de espacios para las maletas

2026-03-22 • via Nuitee
E
EDWIN • couple • co
8
2026-03-22 • via Nuitee
S
Saavedra Medina • extended_group • co
6
Pros:

Location is good

Cons:

The room wasn’t completely clean, we hadn’t body soap so we had to bring our own soap. The pool wasn’t clean as well,

2026-03-21 • via Nuitee
L
Lina Marcela • couple • co
10
Pros:

El personal muy atento y las instalaciones todo muy bien y la habitación limpia

2026-03-21 • via Nuitee
Y
Yormen • solo_traveller • co
8
2026-03-21 • via Nuitee
L
Luis Angel • extended_group • co
8
Execelente ubicación - vistas y calidad-precio
Pros:

Su vista y ubicación excelente

Cons:

La verdad todo estuvo muy bien

2026-03-19 • via Nuitee
F
Frank Antony • couple • co
10
2026-03-18 • via Nuitee