Hotel Victoriya

Hotels
•
Vaya Resorts
8.1 (677 reviews)
Krapfstraße 6 , Kaprun , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great food quality
Friendly staff
Good location
Cons:
Some issues with cleanliness
Parking now not free
Noise level in amenities area

Categories

Cleanliness
7.81
General satisfaction with cleanliness, though there was a comment regarding the garden view being blocked by a tree, indicating some issues.
Service
8.28
Overall positive comments about staff friendliness and service quality, making it a strong suit of the hotel.
Location
8.32
The location was favored by many reviews, particularly its proximity to Kitzsteinhorn.
Room Quality
7.77
Rooms were generally described positively but with a note on some furniture looking used.
Amenities
8
Facilities like the spa, sauna, and pool received high praise, though some amenities could improve (e.g., noise in the pool area).
Value for Money
8.26
The all-inclusive option at a reasonable price was well-received, suggesting good value.
Food and Beverage
8.31
Food quality was highly rated, with a diverse selection that satisfied guests.
Overall Experience
8.08
General sentiment reflects a positive experience, though minor complaints were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:21

Property Description

Luxurious Amenities
Hotel Victoria by VAYA offers an indulgent experience with its indoor pool, spa centre, sauna, and steam bath. Relax and rejuvenate in style during your stay.

Comfortable Accommodation
Unwind in the well-appointed rooms and suites featuring a balcony, flat-screen TV, and modern bathroom amenities. Enjoy a comfortable and cozy retreat after a day of adventure.

All-Inclusive Package
Indulge in the all-inclusive offer starting from dinner on arrival to breakfast on the check-out day. Enjoy a lavish buffet breakfast, a delightful 4-course dinner, and a selection of beverages throughout your stay. Experience luxury and convenience at Hotel Victoria by VAYA. Book now for a memorable stay!

Important information:

Please be informed that since 2018 the property is no longer a kosher hotel.

Please note that the photos are only examples of a specific room type.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 9 years old stay for € 19 per person per night when using an available extra bed.
    Children from 10 years old to 15 years old stay for € 33 per person per night when using an available extra bed.
    People 16 years old and over stay for € 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 677 reviews
Cleanliness: 7.81
Service: 8.28
Location: 8.32
Room Quality: 7.77
Amenities: 8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.08
A
Antonina • solo_traveller • bg
10
Pros:

Много тих, чист и с удобства хотел. Персоналът в ресторанта не е много усмихнат, но пък си вършеше отлично работата на закуска и вечеря. Храната беше много вкусна и разнообразна. Нямам забележки, престоят ни беше чудесен!

Cons:

Липсваше ми хладилник в стаята.

2026-05-09 • via Nuitee
V
Viscardi • solo_traveller • ar
10
2026-05-09 • via Nuitee
U
Uwe • solo_traveller • de
8
Pros:

Sehr freundliches Personal, hatten ein schönes kleines Zimmer und für 4Tage Aufenthalt ausreichend. Frühstück und Abendessen war reichhaltig und gut. Für Ausflüge sehr zu empfehlen.

2026-05-08 • via Nuitee
K
Karolis • couple • lt
10
2026-05-06 • via Nuitee
T
Tanja • solo_traveller • si
9
Zelo zadovoljna
Pros:

Odlična hrana, lepo urejen hotel, prijeten bazen in dovolj velik izbor savn.

Cons:

Celo noč sta gorela močna reflektorja nad okni katerih svetloba je sevala v sobo. Brez tesno zastrtih zaves ni bilo mogoče spati.

2026-05-05 • via Nuitee
S
Stefan • solo_traveller • de
7
2026-05-04 • via Nuitee
P
Piotr • extended_group • pl
8
Polecam pobyt w tym hotelu! Nie zawiedziesz się :)
Pros:

Pobyt w hotelu był bardzo udany i wszystko było dopięte na ostatni guzik.
Szczególnie na plus zasługuje pomocna, życzliwa polska Pani recepcjonistka, która pomogła nam z zakwaterowaniem, żeby nasz pobyt przebiegł pomyślnie od A-Z.
W hotelu czuliśmy się bardzo komfortowo i chętnie wrócimy ponownie!
Śniadania WYŚMIENITE, duży wybór. Każdy znajdzie coś dla siebie.
Po długim dniu wyczerpującego zwiedzania na gości czeka basen i cała strefa SPA, aby odpocząć i zregenerować siły na kolejny dzień :).

Cons:

brak minusów - wszystko na wysokim poziomie :)

2026-05-04 • via Nuitee
K
Klaus • solo_traveller • at
9
2026-05-04 • via Nuitee
V
Vlad Macedon • solo_traveller • ro
10
Ok
Pros:

Ok

Cons:

Ok

2026-05-04 • via Nuitee
P
Petr • solo_traveller • cz
9
2026-05-03 • via Nuitee
B
Bob • extended_group • nl
6
Prima ontbijt, centrale ruimtes en welness ziet er goed uit. Kamers zijn niet meer van deze tijd.
Pros:

Prijs kwaliteit verhouding is goed.

Cons:

Redelijk verouderde kamers. Personeel niet gastvrij.

2026-05-01 • via Nuitee
M
Michael • solo_traveller • at
9
2026-05-01 • via Nuitee
M
Manuel • solo_traveller • nl
8
Pros:

Net hotel.

Cons:

Diner was niet erg uitgebreid en smaakloos

2026-05-01 • via Nuitee
C
Cassidy • solo_traveller • cz
9
2026-04-30 • via Nuitee
P
patricia • couple • at
7
hat gut gepasst
Pros:

das standard Zimmer war zweckmäßig und für den günstigen Online Preis in Ordnung.
In der Früh leider lautes Piepsen von rückfahrenden LKWs im Zimmer zu hören.
Wellnessbereich ist sehr gut . Frühstück sehr schön und ein wirklich ansprechender schöner Raum.
8 Euro fürs Parken ist nicht in Ordnung - PP sollte gratis dabei sein.

2026-04-29 • via Nuitee
H
Helle Frank • couple • dk
6
Billigt og valuta for pengene
2026-04-28 • via Nuitee
A
Alexandra • couple • at
8
2026-04-28 • via Nuitee
Y
Yasmine • family_with_children • ch
7
2026-04-28 • via Nuitee
S
Salem • couple • ae
10
Pros:

الموظفون وكل شي جميل الصراحه

Cons:

لاشيء

2026-04-28 • via Nuitee
F
Franz • family_with_children • at
8
Gutes Hotel, gerne wieder
Pros:

Gut gelegen zum Skifahren
Aufpreis auf Halbpension war problemlos möglich- Essen war sehr gut
Schöner Wellness Bereich

2026-04-27 • via Nuitee