Hotel Victoriya

Hotels
•
Vaya Resorts
8.1 (677 reviews)
Krapfstraße 6 , Kaprun , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great food quality
Friendly staff
Good location
Cons:
Some issues with cleanliness
Parking now not free
Noise level in amenities area

Categories

Cleanliness
7.81
General satisfaction with cleanliness, though there was a comment regarding the garden view being blocked by a tree, indicating some issues.
Service
8.28
Overall positive comments about staff friendliness and service quality, making it a strong suit of the hotel.
Location
8.32
The location was favored by many reviews, particularly its proximity to Kitzsteinhorn.
Room Quality
7.77
Rooms were generally described positively but with a note on some furniture looking used.
Amenities
8
Facilities like the spa, sauna, and pool received high praise, though some amenities could improve (e.g., noise in the pool area).
Value for Money
8.26
The all-inclusive option at a reasonable price was well-received, suggesting good value.
Food and Beverage
8.31
Food quality was highly rated, with a diverse selection that satisfied guests.
Overall Experience
8.08
General sentiment reflects a positive experience, though minor complaints were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:21

Property Description

Luxurious Amenities
Hotel Victoria by VAYA offers an indulgent experience with its indoor pool, spa centre, sauna, and steam bath. Relax and rejuvenate in style during your stay.

Comfortable Accommodation
Unwind in the well-appointed rooms and suites featuring a balcony, flat-screen TV, and modern bathroom amenities. Enjoy a comfortable and cozy retreat after a day of adventure.

All-Inclusive Package
Indulge in the all-inclusive offer starting from dinner on arrival to breakfast on the check-out day. Enjoy a lavish buffet breakfast, a delightful 4-course dinner, and a selection of beverages throughout your stay. Experience luxury and convenience at Hotel Victoria by VAYA. Book now for a memorable stay!

Important information:

Please be informed that since 2018 the property is no longer a kosher hotel.

Please note that the photos are only examples of a specific room type.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 9 years old stay for € 19 per person per night when using an available extra bed.
    Children from 10 years old to 15 years old stay for € 33 per person per night when using an available extra bed.
    People 16 years old and over stay for € 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 677 reviews
Cleanliness: 7.81
Service: 8.28
Location: 8.32
Room Quality: 7.77
Amenities: 8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.08
K
Katarzyna • couple • pl
10
2026-01-31 • via Nuitee
H
Hajar • couple • sa
4
Pros:

صراحه موقعه حليو

Cons:

مافيه مكيف وماقدرت انام 😾 واتواصل مع بوكنق مايردون علي🤐

2026-01-19 • via Nuitee
R
Robert • family_with_children • at
9
2026-01-19 • via Nuitee
S
Sascha • extended_group • de
5
2026-01-19 • via Nuitee
N
Niklas • couple • de
10
2026-01-19 • via Nuitee
B
Björn • couple • at
5
2026-01-19 • via Nuitee
A
Asmaa • couple • kw
8
انصح بالمكان جدا نظيف وتعامل حلو وريوق مرتب ونظيف
Pros:

نظافته وتعامل موظفة الاستقبال

Cons:

عدم المصداقية اخترت باطلاله على الحديقه والجبل ولما فتحت البلكونه كانت جدامي شجره مغطية البلكونه بالكامل بدون اي اشعة شمس تدخل وكان مخيف

2026-01-19 • via Nuitee
M
Martin • solo_traveller • at
7
Günstiges Hotel, wenn man ohne KFZ da ist.
Pros:

Zum Frühstück gibt es ein reichhaltiges und alternierendes Büffet.

Cons:

Der Abzug im Badezimmer ist schwach und die Türe schließt automatisch was ein Lüften erschwert.

2026-01-19 • via Nuitee
J
Jan • couple • cz
9
Pros:

Snídaně vynikajícící, krásné místo, byli jsme jen na jednu noc, ale klidně bychom tam mohli strávit i více času. Všechno co jsme chtěli v okolí Kaprunu vidět je od ubytování v podstatě dostupné pěšky, nebo pár minut autem. Doporučuji.

2026-01-15 • via Nuitee
R
Rodolphe • couple • de
7
2025-10-24 • via Nuitee
A
Alexander • family_with_children • de
10
2025-10-24 • via Nuitee
E
Elena • family_with_children • de
7
Insgesamt war der Aufenthalt in Ordnung aber nicht überragend.
Pros:

Die größe des Zimmers. Das Essen war von der Qualität gut, die Auswahl okay.

Cons:

Der mit Gruppen überlaufene/belagerte Hoteleingang/Foyer und teilweise auch der Speisesaal.
Schwimmbadbereich könnte besser schalgeschützt sein...dadurch zu laut und nicht entspannend.
Für den Abend gab es kaum Möglichkeiten sich irgendwo entspannt aufzuhalten.

2025-10-23 • via Nuitee
A
Aphiwat • couple • de
9
Good breakfast and dinner
Pros:

Close to Ktizsteinhorn
Good facilities, live the sauna and pool
Good breakfast and dinner

Cons:

Been there 2 times. Parking should be free like used to be. Now not free anymore.

2025-10-23 • via Nuitee
S
Smit • couple • nl
9
Gewoon top echt een aanrader
Pros:

All-in voor een scherpe prijs 129 euro twee personen. Grote kamer met balkon en super uitzicht. Personeel super vriendelijk. En buffet was zeker een calorie bom maaar wel lekker. Echt super

Cons:

Omstreek 20:00 zijn de douches iets kouder

2025-10-21 • via Nuitee
M
Max2312 • couple • de
10
Pros:

Einfach alles. Toller Service und unfassbar gut gelaunte Mitarbeiter. Der spa Bereich war super und sehr modern. Das Essen war immer abwechslungsreich und richtig tolle Qualität. Es war nie zu voll und man hat sich stets sehr wohl gefühlt . Danke !

Cons:

Nichts

2025-10-21 • via Nuitee
R
Roman Syrek • couple • cz
10
Pros:

Bohatá večeře i snídaně. Program all inclusive za malý příplatek se opravdu oplatí. Dostatečná nabídka nápojů i jídel i alko.
Wellness sice menší, ale po náročném dni na horách stačí

2025-10-19 • via Nuitee
S
Simcik • solo_traveller • cz
10
Pros:

Bohatý sortiment jídel, stále doplňovaný obsluhou. Z pokoje byl krásný výhled na Kitzsteinhorn. Voda v bazénu měla příjemnou teplotu a autobusová zastávka byla kousek od hotelu. Pokud pojedu opět do této lokality tak jedině do tohoto hotelu.

2025-10-18 • via Nuitee
V
Vivien • extended_group • at
6
ganz okay aber nicht nocheinmal
Pros:

das frühstück war sehr umfangreich

Cons:

im gästebuch stand 10 euro LEIHGEBÜHR für einen bademantel bei der Abreise fragte ich ob ich wir das zurück bekommen die frau an der rezeption sagte nein. frechheit

2025-10-16 • via Nuitee
J
Josef • extended_group • at
4
2025-10-16 • via Nuitee
J
Jussi • family_with_children • fi
10
2025-10-14 • via Nuitee