Sheraton Dallas Hotel by the Galleria

Hotels
Sheraton
8.2 (458 reviews)
4801 LBJ Freeway , Dallas , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Great location
Cons:
Inconsistent service quality
Poor food options
High parking costs

Categories

Cleanliness
7.88
Mixed reviews, cleanliness mentioned positively but one review noted a dirty bathroom and refrigerator.
Service
8.35
Many reviews praised the friendly staff, though a significant review criticized the service and management responsiveness.
Location
8.89
Consistently mentioned as a strong point in several reviews, particularly for accessibility.
Room Quality
8.34
Rooms were indicated as clean and comfortable, but some concern regarding maintenance and amenities.
Amenities
7.87
Several criticisms regarding dining options and club lounge quality.
Value for Money
8.33
General sentiment is positive, but some comments on high parking costs.
Food and Beverage
7.38
Multiple mentions of poor breakfast quality and limited options.
Overall Experience
8.55
Predominantly positive, with specific criticisms impacting certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:27

Property Description

Luxurious Accommodations
Experience comfort and elegance in our modern, air-conditioned rooms featuring luxury bedding and elegant linens. Each room is equipped with a cable TV, a private bathroom with free toiletries, and a hairdryer for your convenience.

Top-Notch Amenities
Indulge in a workout session at our state-of-the-art fitness center or take a refreshing dip in our outdoor pool. Stay connected with complimentary Wi-Fi in public areas and enjoy the convenience of free transfers to nearby attractions like Galleria Dallas.

Dining Excellence
Start your day with a delicious breakfast at Red Eye and unwind with a cocktail at The Red Eye Bar in the evening. For ultimate convenience, room service is also available. Don't forget to explore Addison's Restaurant Row just 3 miles away for a culinary adventure.

Book now to experience a perfect blend of luxury and convenience at Sheraton Dallas Hotel by the Galleria.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that guests can bring up to two 40-pound dogs with them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 16 per day.

Location

Guest Reviews

8.2
Based on 458 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.89
Room Quality: 8.34
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 7.38
Overall Experience: 8.55
M
Miriam couple us
9
it was quick easy and relaxing. i would definitely go here again!!
Pros:

it was very clean, up to date, open, and just overall very welcoming.

Cons:

i did feel like it was a bit uncomfortable with some of the guest that were staying there we had a incident with a random guy being creepy.

2026-07-16 via Nuitee
N
Nader couple ca
9
2026-07-09 via Nuitee
K
Kimberly family_with_children us
9
2026-07-09 via Nuitee
N
Nader solo_traveller ca
9
2026-07-08 via Nuitee
H
Hamdan couple us
8
2026-07-07 via Nuitee
J
Jesus couple us
10
2026-07-06 via Nuitee
R
Ricardo solo_traveller ar
9
Pros:

Las instalaciones

Cons:

Algo lejos

2026-07-06 via Nuitee
J
Jonathan nestor family_with_children pe
8
Vacaciones en Dallas
Pros:

Es la segunda vez que vengo a este hotel, la mayoria de los trabajadores nos hacen sentir como si estuvieramos.en casa.
Me gusta mucho el hotel

Cons:

La atencion de la persona de rececpcion fue muy mala. Nos sentimos discriminados por no saber hablar mucho ingles, pedimos hablar con el administrador, pero no quisieron llamarlo.
Si fuera posible, quisiera hablar con el manager.
Mi telefono es 8327258974

2026-07-06 via Nuitee
A
Aaron couple us
10
N/A
Pros:

Comfy ass bed

Cons:

Pay to park

2026-07-06 via Nuitee
V
Veronica family_with_children us
5
Cons:

La persona que nos atendió en la registracion fue muy poco amable y hasta mostraba desinterés al atendernos.

2026-07-06 via Nuitee
J
Julio couple us
10
2026-07-02 via Nuitee
J
juan esteban family_with_children ar
9
2026-07-01 via Nuitee
R
Rode solo_traveller ar
8
Pros:

Excelente las instalaciones, tal cual lo describen esta todo impecable.

Cons:

La cena en el hotel tardo mas de 1 hora y era un plato muy sencillo (quesadillas y alitas de pollo), la atención del personal es cortante (depende quien te toque)

2026-07-01 via Nuitee
J
juan esteban family_with_children ar
9
2026-07-01 via Nuitee
F
Fernando couple gt
10
Me quedé satisfecho
Pros:

Súper cómodo buenas instalaciones

2026-07-01 via Nuitee
C
Christian family_with_children at
8
2026-06-30 via Nuitee
P
PATRICIO family_with_children ar
8
Pros:

Accesibilidad

Cons:

El desayuno.

2026-06-30 via Nuitee
L
Luis extended_group ar
7
Pros:

El Hotel esta muy bien y la ubicacion tambien

Cons:

El desayuno...pesimo, . pocas personas para atender, estaban superados, no habia cubiertos, platos, agua disponible, habia que esperar muchisimo para que te sirvan el cafe y repongan frutas, el personal muy amable pero insuficiente

2026-06-30 via Nuitee
H
Horacio Sebastian solo_traveller ar
10
2026-06-29 via Nuitee
A
Ana Laura solo_traveller ar
8
Pros:

Amabilidad del personal

Cons:

El ruido entre las habitaciones.. se escucha mucho al que tenés al lado

2026-06-29 via Nuitee