Protea Hotel by Marriott Lusaka Tower

Hotels
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Protea Hotels by Marriott
8.3 (170 reviews)
Arcades Shopping and Entertainment Complex, Kelvin Siwale Road , Lusaka , zm

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Issues with cleanliness and room conditions
Noise disturbances
Inadequate amenities

Categories

Cleanliness
7.76
Some reviews noted issues with room quality and missing essentials which impacted perceived cleanliness.
Service
9.23
Guests frequently highlighted friendly and professional service from staff.
Location
9.27
Many reviews praised the hotel's location as a strong positive aspect.
Room Quality
7.22
Comments about the old building and interior lacking sockets suggest room quality needs improvement.
Amenities
8.25
Amenities like the gym and breakfast were praised, though some items like hair dryers were missing.
Value for Money
7.71
Several reviewers felt the experience did not match the room price.
Food and Beverage
8.76
Food quality and breakfast options received positive remarks.
Overall Experience
8.23
A mix of good and average experiences but overall satisfaction was noted in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:13

Property Description

Luxurious Rooms and Amenities
Experience comfort and convenience in every room with a TV, air conditioning, and a refrigerator. The private bathrooms are equipped with free toiletries and a hairdryer, ensuring a relaxing stay.

Relaxation and Recreation
Unwind by the outdoor pool or enjoy a delicious meal at the on-site restaurant. Take in the stunning views from the terrace or seek assistance from the 24-hour front desk for any inquiries.

Convenient Location and Services
Located in Lusaka with free WiFi access, this hotel offers airport shuttle services and free parking for a hassle-free stay. Explore the city with ease as the property is equipped with luggage storage and shops for your convenience.

Book your stay at Protea Hotel by Marriott Lusaka Tower for an unforgettable experience.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 170 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 8.76
Overall Experience: 8.23
E
Edith • extended_group • za
10
2026-02-10 • via Nuitee
K
Kettie Alinafe • solo_traveller • mw
9
very nice! homely!
Pros:

The location was only a walkable distance to the Mulungushi International Conventional Centre, that made it easy for me. eating places were also near.

2026-01-19 • via Nuitee
C
Chantel • solo_traveller • za
10
Pros:

Everything about this hotel is 10/10
The people and service were so welcoming and friendly.
will definitely stay there again with my next visit.

2026-01-19 • via Nuitee
N
Nonde • solo_traveller • za
8
2026-01-09 • via Nuitee
J
Juan LoTo • couple • es
10
Uno de los hoteles más agradables en los que he estado
Pros:

Es raro que yo califique a un hotel con un 10, pero éste se lo ha merecido con creces. Amplio, limpio, staff muy profesional, detalles por todos lados, desayuno más que excelente, camas y almohadas muy cómodas, tranquilidad... En fin, que no tiene ninguna pega.

Cons:

no tiene ningún reparo

2026-01-08 • via Nuitee
B
BONGANI • extended_group • za
9
2026-01-06 • via Nuitee
D
Donovan • solo_traveller • za
9
2026-01-03 • via Nuitee
P
Paul mbogo • family_with_children • ke
10
2026-01-03 • via Nuitee
Z
ZAID1979 • family_with_children • jo
8
Pros:

Location

Cons:

They are not under Marriott standards.

Old building
No sleepers
Curtain bridge is broken.

2025-12-29 • via Nuitee
B
Busiku • solo_traveller • zm
10
2025-12-26 • via Nuitee
E
Eduardo • solo_traveller • ve
9
2025-12-07 • via Nuitee
D
David • family_with_children • dj
7
Pros:

L'emplacement, la taille de la chambre, le petit dejeuner

Cons:

Un peu bruyant car les fenêtres ne ferment pas correctement et laisse passer l'air et le bruit de l'extérieur.
Pas de double vitrage

2025-12-04 • via Nuitee
P
Pragnesh • extended_group • ke
6
It was average experience against your room price
Pros:

Need to improve room interior!

Cons:

1.Lack of enough Sockets for mobile charging
2. No master switch for lights
3. Shower room tiles and no anti slip matt
4. There was no hair dryer and there was no toothbrush and toothpest which are very essentials
5. Not proper handling of food at breakfast hall, lack of verities of food .

2025-11-27 • via Nuitee
P
Pragnesh • extended_group • ke
6
2025-11-27 • via Nuitee
G
Giovanni • solo_traveller • it
7
2025-11-23 • via Nuitee
V
Vusi • solo_traveller • ae
8
2025-11-06 • via Nuitee
J
Joachim • family_with_children • de
8
Pros:

Frühstück vorzüglich, Alleinstellungsmerkmal für Sambia!

Cons:

Ein benachbarter Club produzierte sinnlose Lautstärke in der Nacht. Das ist lästig - dafür sind Hotel und Mitarbeiter nicht verantwortlich.

2025-11-03 • via Nuitee
B
Budzanani • solo_traveller • bw
8
2025-11-02 • via Nuitee
C
Chinkoyo • couple • zm
5
Pros:

Accessibility

Cons:

Rude receptionist

2025-10-16 • via Nuitee
S
Smith • extended_group • nl
7
2025-10-07 • via Nuitee