HOTEL CASA LUKE

Hotels
6.2 (45 reviews)
Carrera 4 #14 23 , Neiva , co

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Tour desk
Dry cleaning
Non-smoking throughout
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Review Highlights

Pros:
Comfortable
Central Location
Breakfast Quality
Cons:
Poor Customer Service
Cleanliness Issues
Room Quality

Categories

Cleanliness
4.44
Negative feedback regarding cleanliness and hygiene issues in the room.
Service
5.41
Service experiences were mixed, with several complaints about poor customer service.
Location
7.45
Location was appreciated for its centrality and nearby amenities.
Room Quality
5.4
Negative sentiments regarding room conditions and misleading room appearances.
Amenities
7.43
Some positives regarding breakfast but overall amenities need improvement.
Value for Money
6.39
Some pros regarding value but overall experiences suggest it might not meet expectations for price.
Food and Beverage
6.44
Breakfast options existed but with complaints about timing and availability.
Overall Experience
6.61
Mixed feelings; some good aspects but a significant number of negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-03 04:14

Property Description

Convenient Location
Modern Amenities
Complimentary Breakfast

Book now to experience the comfort and convenience of Hotel Casa Luke in Neiva.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

6.2
Based on 45 reviews
Cleanliness: 4.44
Service: 5.41
Location: 7.45
Room Quality: 5.4
Amenities: 7.43
Value for Money: 6.39
Food and Beverage: 6.44
Overall Experience: 6.61
O
Oswaldo • couple • co
6
2026-06-16 • via Nuitee
A
Ana María • family_with_children • co
9
2026-06-11 • via Nuitee
O
Omar • solo_traveller • co
1
Pros:

Nada

Cons:

Todo

2026-06-08 • via Nuitee
O
Omar • solo_traveller • co
1
Pros:

Nada

Cons:

Todo

2026-06-08 • via Nuitee
P
PINILLA • solo_traveller • co
9
Pros:

Precio

Cons:

El parqueadero un poco retirado

2026-05-20 • via Nuitee
S
Salcedo Rosero • couple • co
9
2026-05-19 • via Nuitee
Y
Yehison stiven • solo_traveller • co
10
Pros:

Todo

Cons:

Estaba muy bueno

2026-05-16 • via Nuitee
L
Luis • solo_traveller • co
8
2026-05-16 • via Nuitee
P
Pedro • solo_traveller • co
8
Muy buena
Pros:

La ubicacion, cómoda la habitacion

Cons:

El ruido de los demás huéspedes

2026-05-01 • via Nuitee
S
Sanchez • couple • co
10
2026-04-23 • via Nuitee
C
CALDERON LEIVA • solo_traveller • co
5
Pros:

La tranquilidad

Cons:

El baño de la ducha no estaba limpio

2026-04-23 • via Nuitee
E
Erika Yuliana • couple • co
1
2026-04-20 • via Nuitee
S
Sofia • solo_traveller • co
8
2026-04-16 • via Nuitee
M
Mary • solo_traveller • co
10
Excelente servicio, comodo me quedaría de nuevo
Pros:

Me gustó la comodidad de la habitación ya que el colchón es suave, tiene platos horno, nevera baño privado y es relativamente cerca a la playa principal

Cons:

La calle donde esta ubicado es un poco oscura

2026-04-12 • via Nuitee
L
Libardo • couple • co
10
Pros:

El tinto a la entrada todo el tiempo muy rico

2026-04-03 • via Nuitee
A
Angela • couple • co
5
Pros:

La ubicación

Cons:

El lugar demasiado lleno de humedad y para salir a comer o cualquier cosa piden dejar las llaves de la habitación, lo cual no me pareció tan confiable

2026-04-02 • via Nuitee
C
Cristian • couple • co
7
Pros:

Q queda cerca a todo

Cons:

Que huele a humedad

2026-03-25 • via Nuitee
L
Lizardo • solo_traveller • co
10
2026-03-25 • via Nuitee
H
Horacio • solo_traveller • ar
4
Pros:

El precio

Cons:

La mala atención del personal

2026-03-16 • via Nuitee
O
Ortiz O • solo_traveller • co
5
Pues la verdad no se puede pedir mas por el precio pagado ya que es una opcion economica
Pros:

Cerca al centro y al lugar de reunion laboral

Cons:

Pedi un par de almohadas adicionale la segunda noche para mayor comodidad al dormir y no quisieron (porque habian varios cuartos disponibles)

2026-03-13 • via Nuitee