Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Cons:
Bad experience with cleanliness
Inconvenient location

Categories

Cleanliness
8.1
Negative sentiment regarding cleanliness due to cold water issues and staff intrusion.
Service
10
Staff was helpful and friendly, positive sentiment in multiple reviews.
Location
9.1
Location considered inconvenient due to distance from attractions.
Room Quality
9.6
General positive sentiment about room comfort, despite some firmness in mattresses.
Amenities
10
Great amenities like hot tub and breakfast highlighted positively.
Value for Money
10
Perceived as good value based on the overall positive experience.
Food and Beverage
10
Breakfast and overall food quality were highly praised.
Overall Experience
10
Overall experience was wonderful with several positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:45

Property Description

Luxurious Amenities and Services
Casa Estrella de la Valenciana Hotel Boutique offers a seasonal outdoor swimming pool, fitness centre, and a hot tub, ensuring guests have a relaxing stay.

Comfortable and Well-Equipped Rooms
Each room at the hotel features a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Selected rooms even have a kitchen with modern appliances.

Convenient Location and Nearby Attractions
Located just a few kilometers from popular museums and landmarks, guests can easily explore the city. Additionally, the hotel provides a paid airport shuttle service for convenience.

Book now for a luxurious and convenient stay at Casa Estrella de la Valenciana Hotel Boutique.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for MXN 334 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 62 reviews
Cleanliness: 8.1
Service: 10
Location: 9.1
Room Quality: 9.6
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
D
Derly couple co
5
Decepcionante
Pros:

Ubicación, paisaje. Limpieza del apartamento

Cons:

Pese a que ofrecen un lugar exclusivo y relajante , no fue así la experiencia. El día 1 llegamos y habían alquilado la piscina para un cumpleaños a personas no alojadas en el hotel había mucho ruido y estaba sucio por la zona del comedor / cocina para llegar a la piscina, por lo cual no pudimos usar estos servicios.
Esperemos que fuese solo por ese día la situación, el segúndo día hubo clases de natación y cabe anotar que es una piscina pequeña, para las clases emplean flotadores y elementos grandes por lo cual no es posible compartir el espacio así haya la disposición. La zona del jacuzzi estuvo todo el día ocupada por 3 chicas no huéspedes del hotel que pese a esperar por largo tiempo para poder ingresar nunca salieron del jacuzzi. Así que pagamos por un servicio que no usamos, por lo cual optamos por irnos del hotel a otro sitio y llegar solo a dormir. Las personas encargadas nos ofrecieron la opción de usar un jacuzzi de una habitación lo cual agradecemos el gesto, sin embargo escogimos este hotel por las vistas y las zonas húmedas que ofrecía con vista, el apartamento que alquilamos también tenía dos jacuzzis por lo cual no aceptamos su propuesta.

2026-04-20 via Nuitee
extended_group mx
10
2026-04-10 via Nuitee
T
Tania couple mx
10
Pros:

La tabla de quesos

Cons:

Nada

2026-04-09 via Nuitee
I
Iris extended_group us
8
2026-04-08 via Nuitee
T
Tamar couple mx
10
Wonderful stay!
Pros:

Wonderful stay, everything was excellent. Beautiful property, great facilities, staff, breakfast! Would definitely stay here again! Staff went above and beyond!

2026-04-05 via Nuitee
M
Melanie family_with_children us
10
A Lovely Stay
Pros:

The property is gorgeous! We loved our Casita and the views from every room. It was the perfect mix of privacy and amenities when you wanted them. We enjoyed the daily breakfast and the pool. The staff was fantastic and friendly. We highly recommend Casa Estrella!

2026-04-02 via Nuitee
D
Damaris extended_group mx
10
Pros:

la ubicación es extraordinaria y el desayuno bastante buena con una vista imperdible

Cons:

quizá solo el agua del jacuzzy que realmente estuviera mas caliente

2026-03-30 via Nuitee
S
Setsuko family_with_children us
10
Happy with our stay. Thank you.
Pros:

Breakfast was very good. Location was beautiful and not difficult to get to the downtown. Service was excellent.

Cons:

The bathrooms in the apartment were a little musty.

2026-03-23 via Nuitee
P
Paulina Montserrat family_with_children mx
10
Pros:

Good view

Cons:

Na

2026-03-18 via Nuitee
K
Kristina couple us
9
Beautiful place with a great breakfast and wonderful staff.
Pros:

It had a beautiful view and the staff were very friendly and attentive.

Cons:

A bit tricky parking and getting up the windy hill

2026-03-17 via Nuitee
B
Beatrice couple fr
10
Exceptionnel et vue magnifique
Pros:

Hôtel exceptionnel, un accueil, une chambre super grande avec une magnifique salle de bain, la décoration est extraordinaire. Le personnel est si petit soin. Le petit déjeuner est royal. Et la piscine avec le jacuzzi est top. La vue sur Guanajuato est incroyable. Nous avions pris juste une nuit dans cet hôtel mais nous avons tellement adoré que l’on a réservé une seconde nuit.

Cons:

RAS

2026-03-11 via Nuitee
B
Beatrice couple fr
10
Magique
Pros:

Incroyable et personnel au petits soins

Cons:

RAS

2026-03-11 via Nuitee
Y
Yaira Castro couple mx
10
Pros:

Es un lugar de descanso y elnpersonalnsuper atento

Cons:

Nobhay restaurante para comer y cenar

2026-03-10 via Nuitee
V
Vincent couple fr
10
2026-02-22 via Nuitee
D
David couple mx
10
Pros:

Todo estuvo excelente! Las suite, las vistas, el desayuno, limpieza, el personal siempre atento y apoyando en lo que se ocupara. Volveremos sin lugar a dudas.

Cons:

Todo estuvo muy bien.

2026-01-26 via Nuitee
S
Sergio extended_group mx
10
Excellent, very nice hotel with great views in a quite location.
Pros:

Beautiful, quite location in a hill ovelooking Guanajuato, yet only 15 min by taxi (inexpensive) to go down to the center. We stayed in a large, very comfortable apartment, with a large terrace, full kitchen, all very comfortable. The hotel in general is very nice.

Cons:

The shower: not very hot water, spreads all over, and it water does not drain well. Everything else perfect!!!

2026-01-20 via Nuitee
O
Olga solo_traveller ru
10
Pros:

I was absolutely delighted with this place)
If we talk about whether I will return here if I visit Guanajuato again - then my answer is absolutely YES! The hotel exceeded expectations by more than 100%

2026-01-20 via Nuitee
D
Diana family_with_children us
10
Nuestra experiencia en Casa Estrella de la Valenciana fue simplemente inolvidable. El hospedaje superó todas nuestras ex
2026-01-19 via Nuitee
W
Wenli solo_traveller cn
9
Pros:

太漂亮了!房间和公共区域的装饰都很有艺术品位,并且有一个露台可以俯瞰整个城市。员工友善,早餐也很不错(虽然只有甜点咖啡和水果,主菜需要单独付费)。

Cons:

次卧有点小,不过问题不大。

2026-01-19 via Nuitee
Z
ZHIHUI couple mx
9
2026-01-19 via Nuitee