HOTEL CASA LOMA

Hotels
5.5 (2 reviews)
Cra. 46 #51-68 , Rionegro , co

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Pets allowed
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
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Review Highlights

Cons:
Terrible service incident with manager refusing to open the door for a guest

Categories

Cleanliness
5
Mixed reviews on cleanliness due to some complaints about the overall upkeep of the property.
Service
3
Service was severely criticized for the incident where the manager refused to open the door to address a guest, leading to negative feedback.
Location
5
Location feedback was not provided in the review.
Room Quality
5
Room quality feedback was not provided in the review.
Amenities
5
Amenities feedback was not provided in the review.
Value for Money
5
Value for money feedback was not provided in the review.
Food and Beverage
5
Food and beverage feedback was not provided in the review.
Overall Experience
4
Overall experience was negative due to a significant service incident mentioned in the review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 19:00

Property Description

Luxurious Accommodation
Indulge in comfort with flat-screen TVs, private bathrooms, and complimentary toiletries.

Convenient Amenities
Enjoy room service and a 24-hour front desk for all your needs during your stay.

Ideal Location
Explore nearby attractions like El Poblado Park and Piedra del Peñol, all just a short distance away.

To book your stay at HOTEL CASA LOMA and experience luxury and convenience in Rionegro, reserve now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

5.5
Based on 2 reviews
Cleanliness: 5
Service: 3
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 4
G
Geohegan • solo traveller • us
1
Terrible to have the manager stand on the other side of the glass door and refuse to even open the door to talk to me
Pros:

Nothing:.. I pa ok d for my room and they did not me in because they were full

2025-07-11 • via Nuitee
G
Giuliannie • with friends • cr
10
Exceptional
2024-12-31 • via Nuitee