Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and neat rooms
Convenient location
Good breakfast
Cons:
Noise issues
Check-in process concerns

Categories

Cleanliness
7.51
Several mentions of cleanliness; however, issues like smoke smell affected the perception.
Service
8.48
Service was generally regarded positively, but some concerns regarding check-in procedures.
Location
9.02
Multiple positive references about the convenient location near the station.
Room Quality
7.97
Rooms are spacious and comfortable, though some specific complaints exist.
Amenities
8
Amenities like breakfast and massage chair were appreciated.
Value for Money
7.96
Generally considered good value, although there were some concerns about specific aspects.
Food and Beverage
9.01
Breakfast was mentioned positively and adds to the overall experience.
Overall Experience
8.48
Overall stay was pleasant, with good value and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:24

Property Description

Luxurious Amenities

Experience ultimate relaxation in our rooms equipped with a massage chair and spa bath. Enjoy modern comforts like a flat-screen TV, electric kettle, and free Wi-Fi access.

Convenient Location

Located just a 3-minute walk from Zhubei Train Station, our hotel offers easy access to nearby attractions like Leofoo Village Theme Park and Hsinchu Industrial Park.

Exceptional Service

Our 24-hour front desk is always ready to assist with luggage storage, laundry services, and bicycle rentals. Enjoy complimentary private parking and self-service laundry facilities during your stay.

Book your stay at The Cloud Hotel now for a memorable and convenient experience!

Important information:

Please inform The Cloud Hotel before 17:00 (local time) if you are arriving after 18:00. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 748 reviews
Cleanliness: 7.51
Service: 8.48
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 9.01
Overall Experience: 8.48
C
Chung Lun • couple • tw
9
2026-08-26 • via Nuitee
勵翎 • couple • tw
10
2026-08-24 • via Nuitee
雲強 • solo_traveller • tw
10
2026-08-20 • via Nuitee
S
ShuoFeng • couple • tw
10
Pros:

早餐很讚

2026-08-14 • via Nuitee
Y
Yuchia • family_with_children • tw
5
整體還不錯
Pros:

停車位
早餐自助

Cons:

隔音效果差

2026-08-10 • via Nuitee
H
Hyun Duk • solo_traveller • kr
6
Pros:

편의점이 많음

Cons:

식당이 없음

2026-08-07 • via Nuitee
D
Doris • extended_group • tw
8
2026-07-25 • via Nuitee
興以 • solo_traveller • tw
10
2026-07-25 • via Nuitee
Y
Yu Wei • extended_group • tw
1
第一次訂，體驗很遭
Pros:

地點不錯，早餐不錯

Cons:

因為員工刷錯金額，在晚上11點被電話嚇醒，被要再刷卡補足差額，不能早上再處理，第一次出差訂這間 體驗卻很糟糕。房間煙味很重。

2026-07-17 • via Nuitee
阿 • solo_traveller • tw
10
Pros:

早餐豐盛

2026-07-14 • via Nuitee
威毅李 • solo_traveller • tw
9
2026-07-14 • via Nuitee
綺恩 • solo_traveller • tw
6
2026-07-06 • via Nuitee
玟錂 • solo_traveller • tw
8
Pros:

乾淨

2026-06-19 • via Nuitee
W
Wang Chang Ming • solo_traveller • tw
7
2026-06-15 • via Nuitee
王 • couple • tw
7
2026-06-13 • via Nuitee
王 • couple • tw
8
2026-06-13 • via Nuitee
王 • couple • tw
7
2026-06-13 • via Nuitee
A
Anita • couple • tw
7
2026-06-11 • via Nuitee
M
Mr. Lin.S.H. • solo_traveller • tw
7
2026-06-09 • via Nuitee
Y
Ya Chin • solo_traveller • tw
9
2026-06-08 • via Nuitee