Hotel Casa Luna

Hotels
7.8 (58 reviews)
avenida 05 de mayo entre calle independencia y calle abasolo , Palenque , mx

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Noise from other guests
Small rooms

Categories

Cleanliness
6.53
Several reviews mentioned cleanliness issues and room conditions.
Service
8.5
Consistently highlighted as friendly and helpful.
Location
8.54
Many reviews praised the location being close to central areas.
Room Quality
6.49
Multiple reviews noted rooms being small and some with noise issues.
Amenities
7.52
Mixed feelings about amenities, some amenities were basic.
Value for Money
8.48
Guests felt they received good value based on the price.
Food and Beverage
8.53
Not specifically mentioned, assumed standard quality.
Overall Experience
7.8
General consensus on a satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:28

Property Description

Convenient Location
Hotel Casa Luna is conveniently located within 600 metres of Central Bus Station and 3.9 km of Aluxes EcoPark & Zoo.

Modern Amenities
Enjoy free WiFi and a 24-hour front desk at this 2-star hotel.

Nearby Attractions
Explore the stunning Misol-Ha Waterfalls just 19 km away and visit the historic Palenque Ruins at a distance of 8.5 km.

Book your stay at Hotel Casa Luna for a comfortable and convenient experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 58 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.54
Room Quality: 6.49
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 7.8
A
Antonio • couple • us
3
2026-01-24 • via Nuitee
J
Jocabed • extended_group • mx
7
Pros:

La ubicacion...muy centrico

Cons:

Muy poca agua en la habitacion y la habitacion muy sencilla

2026-01-23 • via Nuitee
M
Martinez • family_with_children • mx
5
Me gustó mucho,si volvería
Pros:

Qué es céntrico

Cons:

El internet no me gustó para nada

2026-01-20 • via Nuitee
Q
Quentin • solo_traveller • fr
7
Mitigé
Pros:

Grande chambre, salle de bain grande et propre. Le personnel super agréable et le quartier central.

Cons:

Les oreillers sont vraiment pas du tout confortables tout comme le lit. La Clim fait un bruit monstre. Et il y a de la lumière qui passe à travers les rideaux. On entend absolument tout ce qui se dit dans le couloir. Un conseil mettez des écouteurs.

2026-01-20 • via Nuitee
M
Mauro Stefano • extended_group • it
9
2026-01-20 • via Nuitee
C
Claudia • family_with_children • mx
8
Agradable...
Pros:

Por el precio creo estuvo bien... las personas muy amables y horientan en cuanto al lugar y transporte y precios...

Cons:

Que el control de televisión estaba dañado y pues que si se escucha el ruido

2026-01-20 • via Nuitee
C
Celso david • couple • mx
8
2026-01-19 • via Nuitee
A
Aglaé • family_with_children • ch
5
On trouve mieux à ce prix-là à Palenque. Bien que propre, trop onéreux.
Pros:

Situé au centre dans une rue plutôt calme.
Personnel très gentil, cherche à être arrangeant, souriant et aimable.

Cons:

Pas le charme que l’on peut imaginer en regardant les photos, trop cher pour la qualité des chambres (pas de fenêtre dans les chambre 1 et 2, fenêtres obturées dans les autres chambres).

2026-01-19 • via Nuitee
K
Karol Gisselle • solo_traveller • mx
5
Pros:

La ubicación es bastante buena muy céntrico y el staff es demasiado amable, la habitación tiene a/c

Cons:

No tuve agua caliente en la ducha y por las noches baja la temperatura y llueve así que si es necesaria, la cama el colchón está muy hundido y en general las habitaciones me parecieron un poco “encerradas”

2026-01-19 • via Nuitee
A
Aurora • family_with_children • mx
10
Vaciones en la Luna
Pros:

La ubicación y el precio perfecto 👌

2026-01-19 • via Nuitee
C
Crystel Sangeado • couple • mx
8
2026-01-16 • via Nuitee
L
Larry • solo_traveller • hk
7
Pros:

Good location and friendly staff. You can catch a minivan to Palenque just 10-minute walk away from the property.

Cons:

A bit overpriced. It worth 80% of what I was charged.

2026-01-12 • via Nuitee
H
hilda • couple • mx
8
2026-01-08 • via Nuitee
C
Carolina Beatris • couple • mx
9
Bueno
Pros:

Es cómodo

Cons:

Se escucha todo lo que hacen los demás cuartos, es muy pequeño

2026-01-03 • via Nuitee
I
Isaias • extended_group • mx
6
2025-12-29 • via Nuitee
A
Alison W • extended_group • us
7
Hotel Casa Luna worked for us because of the location and price.
Pros:

The workers and managers were really friendly and helpful

Cons:

The noise at night was really loud.

2025-12-27 • via Nuitee
D
Davide • solo_traveller • sm
8
Pros:

La vicinanza al centro.

Cons:

Doccia non sempre calda e una vibrazione continua che non mi ha fatto dormire per tutte le notti.

2025-12-22 • via Nuitee
R
Reyes • solo_traveller • uy
9
Pros:

Lindo hotel, sencillo y con un staff sumamente cálido y atento.

2025-12-17 • via Nuitee
S
Susana • couple • mx
10
2025-12-11 • via Nuitee
A
Armando • solo_traveller • mx
10
2025-12-11 • via Nuitee