Hotel Casa Luna

Hotels
7.8 (70 reviews)
avenida 05 de mayo entre calle independencia y calle abasolo , Palenque , mx

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Noise from other guests
Small rooms

Categories

Cleanliness
6.53
Several reviews mentioned cleanliness issues and room conditions.
Service
8.5
Consistently highlighted as friendly and helpful.
Location
8.54
Many reviews praised the location being close to central areas.
Room Quality
6.49
Multiple reviews noted rooms being small and some with noise issues.
Amenities
7.52
Mixed feelings about amenities, some amenities were basic.
Value for Money
8.48
Guests felt they received good value based on the price.
Food and Beverage
8.53
Not specifically mentioned, assumed standard quality.
Overall Experience
7.8
General consensus on a satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:28

Property Description

Convenient Location
Hotel Casa Luna is conveniently located within 600 metres of Central Bus Station and 3.9 km of Aluxes EcoPark & Zoo.

Modern Amenities
Enjoy free WiFi and a 24-hour front desk at this 2-star hotel.

Nearby Attractions
Explore the stunning Misol-Ha Waterfalls just 19 km away and visit the historic Palenque Ruins at a distance of 8.5 km.

Book your stay at Hotel Casa Luna for a comfortable and convenient experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 70 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.54
Room Quality: 6.49
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 7.8
P
Paul • solo_traveller • gb
8
2026-05-22 • via Nuitee
C
Cris • solo_traveller • es
7
Pros:

Personal muy agradable, instalaciones correctas

2026-05-16 • via Nuitee
C
Canul Castro • solo_traveller • mx
9
2026-05-14 • via Nuitee
D
DEBORAH • solo_traveller • mx
9
Pros:

Soy muy amables, estaba limpio y fresco.
Céntrico.

2026-05-09 • via Nuitee
G
Gauthier • extended_group • fr
10
2026-04-26 • via Nuitee
C
Carlos Alberto • solo_traveller • us
7
2026-04-22 • via Nuitee
M
Miguel Angel • solo_traveller • co
10
Pros:

Excelente atención, ubicación, lugar, cómodo, limpio y con un trato muy amable. Lo recomiendo totalmente.

2026-04-17 • via Nuitee
G
González • solo_traveller • mx
9
Pros:

La ubicación y el lugar es cómodo

2026-04-11 • via Nuitee
M
Miguel Angel • couple • mx
8
Pros:

La ubicación

Cons:

Falta de ventilación

2026-04-05 • via Nuitee
H
Henrik • couple • ar
6
Cons:

El personal era mala onda. Faltaba limpieza

2026-04-04 • via Nuitee
D
Dora • solo_traveller • us
6
Pros:

The location was great, other than that, you get what you pay for.

Cons:

Very noisy. A neighbor played loud music until midnight. There were no hangers or even a place to hang your clothes.

2026-04-01 • via Nuitee
H
Hiruni • solo_traveller • gb
8
Comfortable Room & Good Value
Pros:

This was a good base for visiting Palanque Maya ruins. The room was basic but comfortable and within a few minutes walk to the town centre. Staff at the reception was friendly and helpful.

2026-03-26 • via Nuitee
R
Roberto • extended_group • mx
7
2026-03-16 • via Nuitee
J
Jacques • solo_traveller • fr
5
Pros:

L'emplacement, proche du centre et des différents autobus (ruinas et ADO); l'accueil des 2 messieurs et leurs précieux renseignements par contre les dames du matin arrivent vers 06h30 et réveillent tout le monde avec leurs bavardages forts; l'eau chaude de la douche; le reste n'est pas terrible du tout. Le lit, l'espace dans la chambre, mais surtout l'odeur d'humiditequi imprégné tous les vêtements...
J'ai eu en premier une chambre proche de la réception et de la porte de la rue et là le bruit est infernal puis une chambre en bas, bruit plus raisonnable mais cette humidité présente et structurelle qui ne vous quitte pas... terrible.

Cons:

L'humidité de ma chambre et le bruit ...

2026-03-02 • via Nuitee
K
kasper • solo_traveller • dk
10
2026-02-28 • via Nuitee
C
Christopher • couple • mx
7
2026-02-27 • via Nuitee
E
ezio • solo_traveller • cy
1
Vedi sopra
Pros:

Vi ho già comunicato che ho disdetto la prenotazione in quanto appena appurato che la stanza era in un piano interrato senza finestre non ho proceduto con la formalizzazione del check in

Cons:

Vedi sopra

2026-02-26 • via Nuitee
J
Jocabeth • couple • mx
7
Pros:

El precio

Cons:

Las habitaciones

2026-02-22 • via Nuitee
A
Antonio • couple • us
3
2026-01-24 • via Nuitee
J
Jocabed • extended_group • mx
7
Pros:

La ubicacion...muy centrico

Cons:

Muy poca agua en la habitacion y la habitacion muy sencilla

2026-01-23 • via Nuitee