Blackhome Innsbruck City South I contactless check-in

Hotels
8.2 (6562 reviews)
Sillhöfe 1 , Innsbruck , at

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly service
Good room quality
Value for money
Cons:
Poor cleanliness in some areas
Complicated check-in process
Location concerns

Categories

Cleanliness
6.78
Multiple mentions of poor cleanliness and hygiene issues, including dirty linen and overall untidy rooms.
Service
8.75
Generally friendly service, but issues with automated check-in and technical difficulties on some occasions.
Location
7.79
Mixed sentiments about the location being not very walkable and far from the main attractions.
Room Quality
8.24
Overall good quality of the rooms with spacious designs, although some furniture was uncomfortable.
Amenities
8.77
Amenities generally well-received including cleanliness and modern facilities.
Value for Money
9.23
Positive feedback regarding the value for money considering the apartment quality and location.
Food and Beverage
7.28
Average feedback regarding repetitiveness of breakfast offerings.
Overall Experience
8.75
Most guests enjoyed their stay, highlighting a comfortable experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:11

Property Description

Luxurious Accommodations
Experience the epitome of comfort and style at Blackhome Innsbruck City South. Our air-conditioned units are equipped with modern amenities such as a coffee machine, dishwasher, and flat-screen TV. Enjoy the convenience of a fully equipped kitchen and a private bathroom with a walk-in shower.

Convenient Location
Located in the vibrant Pradl district, our aparthotel is just a stone's throw away from popular attractions like the State Museum of Tyrol and Imperial Palace Innsbruck. With private parking on-site and easy access to public transportation, exploring the city is a breeze.

Relaxation and Recreation
Unwind after a day of adventure with a leisurely stroll in the sun terrace or a cozy evening in the shared lounge area. For outdoor enthusiasts, skiing, cycling, and hiking opportunities abound nearby. Don't miss the chance to explore sightseeing tours and nearby landmarks like Ambras Castle and Golden Roof.

Book your stay at Blackhome Innsbruck City South I contactless check-in for a memorable and hassle-free experience.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.2
Based on 6562 reviews
Cleanliness: 6.78
Service: 8.75
Location: 7.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 7.28
Overall Experience: 8.75
V
Varun Sandeep extended_group in
10
2026-04-11 via Nuitee
S
Sergey couple cz
7
If you want to avoid stuff with attitude booking some nice place in mountains instead. Otherwise a decent place to stay.
Pros:

Nice modern hotel with previously decent automation so you don’t need to interact with stuff.

Cons:

It was my second time and it looks like automation has decreased. Access carts are not printed automatically, parking lots are not assigned automatically anymore.
It leads to conversations with stuff that is obviously possessed by some austrian attitude. They make mistakes but trying to make it your problem. Booking incorrect parking lots, then again incorrect and after that asking “Why can’t you put your car on random free spot?” Obviously this is not an order for paid service. What about other people that have booked another slot?

2026-04-10 via Nuitee
M
Michelle extended_group at
9
2026-04-10 via Nuitee
A
Anja solo_traveller de
9
2026-04-10 via Nuitee
O
Olena family_with_children gb
10
We enjoyed clean and comfortable accommodation and friendly staff. Thank you very much.
Pros:

Location, clean and nice view.

Cons:

Everything was ok.

2026-04-10 via Nuitee
R
Rainer couple de
10
Pros:

Sehr gute Anbindung an die Stadt mit den öffentlichen Verkehrsmitteln, Tiefgarage vorhanden, Einkaufsmöglichkeit in 5 min zu Fuss erreichbar.

2026-04-10 via Nuitee
Z
Zain ul Abidin extended_group be
9
Pros:

It was clean , staff was accommodating and the beds were comfortable!

Cons:

Parking is a bit confusing and overpriced!

2026-04-10 via Nuitee
M
Margaretha couple at
10
Top
Pros:

Alles sauber, unkompliziert und einfach.

2026-04-10 via Nuitee
K
KONSTANTINOS family_with_children gr
9
2026-04-09 via Nuitee
F
Florian family_with_children at
6
Gute Lage, moderne Ausstattung, Komfort ausbaubar
Pros:

Moderne Ausstattung, preiswerte Garage, gutes Service durch Mitarbeiter

Cons:

Schlafcouch war sehr unkomfortabel! Leider gibt es kein Zimmer für 4 Personen mit dementsprechendem Komfort

2026-04-09 via Nuitee
D
Denis Vuckovic extended_group rs
8
2026-04-09 via Nuitee
M
Marta extended_group it
8
2026-04-09 via Nuitee
I
Isabella extended_group it
10
2026-04-08 via Nuitee
S
Sasidhar extended_group ch
8
Pros:

Good Ambience.Staff response is good 😊

Cons:

Room size

2026-04-08 via Nuitee
N
Natali family_with_children ru
5
не понравилось
Cons:

указала двоих взрослых и ребенка , время заезда , но по прибытию в номере не была готова кровать ,и даже не было комплекта постельного , одеяла и подушки для третьего человека. отсутствие питьевой воды. Магазин в пешей доступности закрывается в 19 часов. В номере холодно . Стулья из ткани и уже грязные .

2026-04-08 via Nuitee
P
Prasanna extended_group in
8
Very chic business hotel
Pros:

Great new property

2026-04-07 via Nuitee
M
Maristella couple it
7
comodità lontano da casa
Pros:

la comodità dell'appartamento

Cons:

odore di fogna nel bagno

2026-04-07 via Nuitee
J
Jan solo_traveller de
7
Cons:

Zimmer war immer zu warm. Heizung war nicht abstellbar

2026-04-06 via Nuitee
N
Nicole family_with_children de
8
Preis Leistung gut
Pros:

Wir wollten nur eine Nacht zur Durchreise in Innsbruck verbringen

Cons:

Parkmöglichkeiten

2026-04-06 via Nuitee
L
Luciana family_with_children us
9
Great stay in a modern and functional apartment!
Pros:

The apartment was very comfortable. It had everything we needed for our short stay. Facilities are simple, modern and functional.

Cons:

All was good.

2026-04-05 via Nuitee