City Express Junior by Marriott Cancun

Hotels
•
City Express
7.2 (200 reviews)
Avenida Nichupté SM 8 MZ 1 , Cancún , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Non-smoking throughout
Shallow end
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Basic cleanliness
Cons:
Poor cleanliness
Problems with amenities
Underwhelming food options

Categories

Cleanliness
6.45
Multiple reviews mention issues with cleanliness, including mold and being dirty.
Service
8.45
Positive comments about staff attentiveness and assistance.
Location
8.45
Many reviews highlight the good location of the hotel.
Room Quality
6.45
Reviews indicate that rooms are often small and poorly maintained.
Amenities
6.95
Some amenities are appreciated, but issues like noise from A/C and Wi-Fi are noted.
Value for Money
7.95
Mixed feelings about value; higher expectations were noted for the price paid.
Food and Beverage
5.45
Several reviews express disappointment with the breakfast and food options.
Overall Experience
7.45
The overall experience is average, with both pros and cons taken into account.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:08

Property Description

Modern Hotel Opposite Plaza Las Américas

Free Continental Breakfast and Wi-Fi

Indulge in a complimentary continental breakfast and stay connected with free Wi-Fi during your stay at our modern hotel.

Convenient Location for Shopping and Dining

Located opposite Plaza Las Américas, guests can easily explore various restaurants and shops in the mall just across the road.

Excursion Assistance and Nearby Attractions

Let our friendly staff help you plan exciting excursions to popular sites like Xcaret Ecological Park, Isla Mujeres, and Tulum archaeological site.

Ready to experience comfort and convenience in Cancún? Book your stay at City Express Junior Cancún now!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

If you’re planning a trip to the Mexican Caribbean, City Express Junior by Marriott Cancún is an excellent value-for-money hotel that offers everything you need. Our facilities are designed with your comfort in mind and include practical amenities such as complimentary Wi-Fi, a delicious American breakfast, and an outdoor swimming pool. Additional services, including laundry and dry cleaning, are available for an extra fee, ensuring a hassle-free experience during your visit. To make your trip unforgettable, our hotel in Cancún provides easy access to top tourist attractions, including Isla Mujeres and Malecón Américas. If you’re looking for souvenirs to take home, visit Mercado 28 or nearby shopping centers. For travelers seeking hotels near Cancún International Airport, we’re the perfect choice at just 11 miles away. The stunning beaches of Cancún are waiting for you. Book your stay today at City Express Junior by Marriott Cancún and start creating unforgettable memories.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 200 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.45
Room Quality: 6.45
Amenities: 6.95
Value for Money: 7.95
Food and Beverage: 5.45
Overall Experience: 7.45
F
Fernando • solo_traveller • mx
7
Pros:

La ubicación

Cons:

No estaba limpio y la atención no fue buena

2026-04-17 • via Nuitee
Y
Yarelis • solo_traveller • mx
10
2026-04-16 • via Nuitee
O
Ortega Cstillo • solo_traveller • mx
10
2026-04-16 • via Nuitee
G
Gonzalez Medina • solo_traveller • mx
9
2026-04-15 • via Nuitee
A
Angel Arturo • solo_traveller • mx
10
Pros:

La ubicación y el trato de su personal

2026-04-14 • via Nuitee
P
parker • family_with_children • mx
10
Pros:

Cercano a plazas , comercios

2026-04-10 • via Nuitee
J
Jesus • couple • ve
8
2026-04-07 • via Nuitee
M
MIGUEL ANGEL • family_with_children • mx
10
Pros:

La amabilidad del personal de recepcion

Cons:

Nada

2026-04-03 • via Nuitee
L
Leslie • couple • mx
8
Aceptable
Pros:

Me agrado mucho la ubicación, la atención y calidad del personal de limpieza es excelente, el hotel esta bien para solo pasar la noche, a pesar de que esta en avenida principal no se escucha el ruido de los coches.

Cons:

No me agrado mucho la atención del personal de recepción, en especial el de una chica, el tv ni el teléfono de la habitación funcionaba, antes de mi llegada intente comunicarme pero recepción nunca respondió mi llamada

2026-04-02 • via Nuitee
A
Arnulfo • solo_traveller • mx
9
Lo bueno y lo tan bueno
Pros:

La atención del chico de la recepción del horario de la noche y el café de cortesía está muy bueno

Cons:

Que me tocaron trabajos de remodelación y las habitaciones no son amplias

2026-04-01 • via Nuitee
D
Delfin • couple • mx
10
Muy satisfechos
Pros:

Mi esposa feliz con la comodidad de la cama y una atención de primer nivel

Cons:

Ningún comentario

2026-04-01 • via Nuitee
G
Gustave • family_with_children • mx
8
Pros:

La ubicación, muy cerca de plaza las américas

Cons:

Habitación muy pequeña en tamaño

2026-03-30 • via Nuitee
J
Joel • couple • mx
10
Pros:

Todo

Cons:

Nada

2026-03-26 • via Nuitee
S
Suarez • family_with_children • mx
9
Pros:

Ubicación

Cons:

La reserva tardo en reflejarse

2026-03-25 • via Nuitee
M
Mark • solo_traveller • us
1
Hotel as closed ; lost deposit; never answered phone .
Pros:

Hotel as closed ; lost deposit; never answered phone .

Cons:

Hotel as closed ; lost deposit; never answered phone .

2026-03-24 • via Nuitee
A
ANA MARIA • family_with_children • mx
8
2026-03-21 • via Nuitee
O
omar roberto • solo_traveller • mx
6
Pros:

Todo bien en lo normal

Cons:

La atencion en recepcion, hablas por telefono y no te contestan. Y no me an enviado mi factura. Ya les marque 20 veces u no contestan

2026-03-18 • via Nuitee
O
Ortiz Navarrete • family_with_children • mx
8
Pros:

El personal amable, bien ubicado para mis intereses del viaje. Todo limpio y en buenas condiciones

Cons:

La alberca lucia sucia y zona del gym abandonada de mantenimiento. Por lo que no les use

2026-03-14 • via Nuitee
C
Crisostomo • family_with_children • mx
10
Buena opción de alojamiento
Pros:

La habitación la limpieza

2026-03-14 • via Nuitee
A
Arevalo leyva • family_with_children • mx
10
Clima en deterioro
Pros:

Buena ubicación fácil de llegar y amplio estacionamiento

Cons:

El clima no se le podía cambiar la temperatura

2026-03-13 • via Nuitee