City Express Junior by Marriott Cancun

Hotels
•
City Express
7.2 (200 reviews)
Avenida Nichupté SM 8 MZ 1 , Cancún , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Non-smoking throughout
Shallow end
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Basic cleanliness
Cons:
Poor cleanliness
Problems with amenities
Underwhelming food options

Categories

Cleanliness
6.45
Multiple reviews mention issues with cleanliness, including mold and being dirty.
Service
8.45
Positive comments about staff attentiveness and assistance.
Location
8.45
Many reviews highlight the good location of the hotel.
Room Quality
6.45
Reviews indicate that rooms are often small and poorly maintained.
Amenities
6.95
Some amenities are appreciated, but issues like noise from A/C and Wi-Fi are noted.
Value for Money
7.95
Mixed feelings about value; higher expectations were noted for the price paid.
Food and Beverage
5.45
Several reviews express disappointment with the breakfast and food options.
Overall Experience
7.45
The overall experience is average, with both pros and cons taken into account.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:08

Property Description

Modern Hotel Opposite Plaza Las Américas

Free Continental Breakfast and Wi-Fi

Indulge in a complimentary continental breakfast and stay connected with free Wi-Fi during your stay at our modern hotel.

Convenient Location for Shopping and Dining

Located opposite Plaza Las Américas, guests can easily explore various restaurants and shops in the mall just across the road.

Excursion Assistance and Nearby Attractions

Let our friendly staff help you plan exciting excursions to popular sites like Xcaret Ecological Park, Isla Mujeres, and Tulum archaeological site.

Ready to experience comfort and convenience in Cancún? Book your stay at City Express Junior Cancún now!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

If you’re planning a trip to the Mexican Caribbean, City Express Junior by Marriott Cancún is an excellent value-for-money hotel that offers everything you need. Our facilities are designed with your comfort in mind and include practical amenities such as complimentary Wi-Fi, a delicious American breakfast, and an outdoor swimming pool. Additional services, including laundry and dry cleaning, are available for an extra fee, ensuring a hassle-free experience during your visit. To make your trip unforgettable, our hotel in Cancún provides easy access to top tourist attractions, including Isla Mujeres and Malecón Américas. If you’re looking for souvenirs to take home, visit Mercado 28 or nearby shopping centers. For travelers seeking hotels near Cancún International Airport, we’re the perfect choice at just 11 miles away. The stunning beaches of Cancún are waiting for you. Book your stay today at City Express Junior by Marriott Cancún and start creating unforgettable memories.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 200 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.45
Room Quality: 6.45
Amenities: 6.95
Value for Money: 7.95
Food and Beverage: 5.45
Overall Experience: 7.45
A
ANA MARIA • family_with_children • mx
8
2026-03-21 • via Nuitee
O
omar roberto • solo_traveller • mx
6
Pros:

Todo bien en lo normal

Cons:

La atencion en recepcion, hablas por telefono y no te contestan. Y no me an enviado mi factura. Ya les marque 20 veces u no contestan

2026-03-18 • via Nuitee
O
Ortiz Navarrete • family_with_children • mx
8
Pros:

El personal amable, bien ubicado para mis intereses del viaje. Todo limpio y en buenas condiciones

Cons:

La alberca lucia sucia y zona del gym abandonada de mantenimiento. Por lo que no les use

2026-03-14 • via Nuitee
C
Crisostomo • family_with_children • mx
10
Buena opción de alojamiento
Pros:

La habitación la limpieza

2026-03-14 • via Nuitee
A
Arevalo leyva • family_with_children • mx
10
Clima en deterioro
Pros:

Buena ubicación fácil de llegar y amplio estacionamiento

Cons:

El clima no se le podía cambiar la temperatura

2026-03-13 • via Nuitee
O
omar roberto • solo_traveller • mx
10
sc
Pros:

ubicacion

Cons:

todo bien

2026-03-09 • via Nuitee
E
Eliseo • couple • us
9
Great location. Nice hotel.
2026-03-04 • via Nuitee
M
Mora • couple • mx
5
Old and not very well maintained
Pros:

Convenient location near stores, restaurants and supermarkets

Cons:

Old noisy AC. We could not sleep very well because of the noise. If turned off then we would not sleep because of the heat.

2026-02-23 • via Nuitee
D
David Santana • couple • mx
8
buena
Pros:

la ubicación es buena, el desayuno, le falta sazon. la cama es comoda.

Cons:

el sazon del desayuno.

2026-02-11 • via Nuitee
C
César • couple • cl
8
2026-02-11 • via Nuitee
E
EDUARDO • solo_traveller • es
4
2026-01-30 • via Nuitee
S
Stiven • couple • cr
9
2026-01-29 • via Nuitee
I
Ignacio • family_with_children • mx
9
Por una mejor actitud
Pros:

Todo muy bien, el servicio de las camareras fue excelente.

Cons:

Pequeños detalles de atención por parte de la persona que sirve el buffet, pero bno, si es buen servicio en general.

2026-01-27 • via Nuitee
S
Sofía • family_with_children • uy
10
Pros:

La verdad es que después de leer los comentarios decidimos generar nuestra propia experiencia y ver qué sucedía. Al llegar, la muchacha fue muy generosa y atenta. En la habitación todo estaba limpio y tal cual las fotos. Las toallas estaban bárbaras, las sábanas y fundas limpias y la ducha espectacular con agua bien caliente. También el aire acondicionado nuevo, estuvo bárbaro. Enfriaba tanto que en la noche ni lo tuvimos que prender. Sólo pasamos una noche porque estábamos en tránsito y la ubicación cerca del aeropuerto es genial, pero la verdad es que volveríamos por el precio, la comodidad del colchón y de la habitación en general. Esa fue nuestra experiencia

Cons:

Qué en la publicación dice que tiene transporte gratuito del hotel al aeropuerto y viceversa pero no es verdad. Sólo ofrecen 3 horarios para llevarte al aeropuerto de regreso (a las 5am, 8am y 13pm. Por lo que sí viajas en otros horarios no te sirve

2026-01-22 • via Nuitee
A
ALBERTO • extended_group • mx
8
2026-01-20 • via Nuitee
C
Christopher • solo_traveller • ua
5
It's overall a nice facility in Mexico but could use some updates
Pros:

Location was good for the thIngs I needed to do while I was there.

Cons:

I've stayed at this location before and it was a good value but the place is starting to show some age and some maintenance was needed to make it a great value.

2026-01-19 • via Nuitee
A
Ana María • family_with_children • es
7
2026-01-19 • via Nuitee
A
Arisay • extended_group • cr
8
2026-01-19 • via Nuitee
R
Rodríguez • family_with_children • mx
10
2026-01-19 • via Nuitee
N
Natysramirez • solo_traveller • mx
3
Barato y muy malo
Pros:

La ubicación solamente

Cons:

Las habitaciones sucias, las paredes rayadas, las sábanas me dieron comezón, el agua del lavabo sin flujo de agua, todo viejo y sin mantenimiento. El desayuno no rellenan para la cantidad de personas que estábamos desayunando

2026-01-18 • via Nuitee