Beppu onsen Resort Stay Spa Tsurumi

Hotels
8.2 (48 reviews)
扇山２３組２ , Beppu , jp

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Facilities

Offsite parking discounted rates available
Air conditioning
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and new facilities
Spacious rooms
Good onsen experience
Value for money
Cons:
Issues with room conditions
Cold onsen water
Hard to access some areas

Categories

Cleanliness
7.88
Some reviews indicated cleanliness but noted issues with room conditions.
Service
8.35
General sentiment about service was positive, with assurance of assistance via phone.
Location
8.39
Reviews indicated good views and reasonable access, though some noted potential location issues.
Room Quality
7.84
Rooms were described as spacious and comfortable, though some had issues with amenities.
Amenities
8.37
Positive mentions of facilities like the onsen and massage chairs.
Value for Money
8.33
Many guests expressed satisfaction with the price-value ratio for their stay.
Food and Beverage
8.08
No specific mentions of food quality, thus rated as standard for this hotel tier.
Overall Experience
8.35
Overall sentiment from reviews indicated satisfaction with the experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:23

Property Description

Escape to Resort Stay Spa Tsurumi, a luxurious 4-star hotel in Beppu with a serene garden and modern amenities. Indulge in ultimate relaxation with free WiFi, private parking, and cozy accommodations near Beppu Station.

Comfortable Rooms: Relax in well-appointed rooms with a desk, TV, and plush beddings.
Tranquil Setting: Unwind in the peaceful garden or shared lounge area for a calming retreat.
Convenient Location: Explore nearby attractions like Kinrinko Lake and Oita Station for a memorable stay.

Book your rejuvenating stay at Resort Stay Spa Tsurumi now to experience luxury and tranquility in Beppu!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 48 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.08
Overall Experience: 8.35
Y
yumiko • extended_group • jp
6
2026-05-01 • via Nuitee
足立 • couple • jp
10
2026-04-28 • via Nuitee
Y
yoshinori • extended_group • jp
7
2026-04-19 • via Nuitee
H
HUICHING • couple • tw
8
環境清潔佳，空間大，來到別府能提供浴池使用，真的很讚。
Pros:

地點和停車都方便，房間空間大，附近超市採買方便，有浴池也很喜歡。

Cons:

房間內椅子損壞未更換，使用上感受危險及不舒適，而且住宿分2大區，住宿規章有提醒不能跨區進出，但是建議移動行李箱還是要跨區搭乘電梯比較安全喔！

2026-04-05 • via Nuitee
Y
Yukari • family_with_children • jp
8
料金は安いのに〜露天風呂もあり大満足でした！次回も利用したいです!
Pros:

露天風呂の景色
マッサージ機無料

Cons:

予約して小分けにメールが来てたので
予約時に必要な番号が分からず焦りました

2026-04-05 • via Nuitee
T
TSUTSUI • family_with_children • jp
2
残念
Cons:

トイレにスリッパもなく
ラブホテルを改装した感じがあり
値段に対して、雰囲気、設備、アメニティー
全てよくなかった

2026-03-31 • via Nuitee
Y
Yoshiki • couple • jp
6
部屋ではリラックスできる
Pros:

部屋の中が綺麗だった
Wi-Fiのつながりがよかった
ベッドの寝心地が良かった

Cons:

洗濯機が使えなかった
玄関と部屋を仕切りがあったらもっといい
駐車場から部屋に上がる階段があまり綺麗ではなかった
露天風呂の床がヌルヌルしていた

2026-03-30 • via Nuitee
M
MASANOBU • extended_group • jp
2
最悪
Pros:

無し

Cons:

部屋が、掃除出来て無かった

2026-03-23 • via Nuitee
F
Feng • family_with_children • tw
8
2026-02-14 • via Nuitee
K
koga • couple • jp
7
良き
Pros:

清潔で風呂とトイレが別であったこと。
施設内にコインランドリー、自販機があり充実していた。

Cons:

暖房の効きあまり良くなかった。
テレビの音がこもってた。

2026-01-20 • via Nuitee
Y
yukimi • family_with_children • jp
7
2026-01-19 • via Nuitee
K
kazuko • extended_group • jp
9
うけつけもなくて、ちょっとてまどりましたけど、でんわたいおうできたあんしんいました
Pros:

ろてんぶろからの、あさひがすごく、きれいでした。

Cons:

べっとからの、てれびがみれませんでした。

2026-01-19 • via Nuitee
W
wataru • extended_group • jp
10
2026-01-19 • via Nuitee
J
JIHWAN • family_with_children • kr
9
2026-01-19 • via Nuitee
S
sayoko • family_with_children • jp
10
最高
Pros:

清潔感と設備

Cons:

チェックインの場所がわかりづらかった

2026-01-19 • via Nuitee
H
Harumi • family_with_children • jp
4
いまいち
Pros:

安く宿泊できた

Cons:

部屋がわかりにくい
温泉がぬるい　本当に温泉かな？
部屋に洗濯機がない　外にも2台しかないので取り合いになった

2026-01-19 • via Nuitee
W
Werner • extended_group • ch
9
Peripher und gut
Pros:

Schönes (kleines) Rooftop - Onsen

2026-01-19 • via Nuitee
W
William • family_with_children • gb
6
Comfort stay without staff assistance
Pros:

Comfort and reasonable room

Cons:

No staff in the accommodation, instructions for access to room not clear enough

2026-01-13 • via Nuitee
T
TAKUMI • solo_traveller • jp
9
2026-01-04 • via Nuitee
W
wataru • family_with_children • jp
7
2026-01-03 • via Nuitee