Beppu onsen Resort Stay Spa Tsurumi

Hotels
8.2 (47 reviews)
扇山２３組２ , Beppu , jp

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Facilities

Offsite parking discounted rates available
Air conditioning
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and new facilities
Spacious rooms
Good onsen experience
Value for money
Cons:
Issues with room conditions
Cold onsen water
Hard to access some areas

Categories

Cleanliness
7.88
Some reviews indicated cleanliness but noted issues with room conditions.
Service
8.35
General sentiment about service was positive, with assurance of assistance via phone.
Location
8.39
Reviews indicated good views and reasonable access, though some noted potential location issues.
Room Quality
7.84
Rooms were described as spacious and comfortable, though some had issues with amenities.
Amenities
8.37
Positive mentions of facilities like the onsen and massage chairs.
Value for Money
8.33
Many guests expressed satisfaction with the price-value ratio for their stay.
Food and Beverage
8.08
No specific mentions of food quality, thus rated as standard for this hotel tier.
Overall Experience
8.35
Overall sentiment from reviews indicated satisfaction with the experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:23

Property Description

Escape to Resort Stay Spa Tsurumi, a luxurious 4-star hotel in Beppu with a serene garden and modern amenities. Indulge in ultimate relaxation with free WiFi, private parking, and cozy accommodations near Beppu Station.

Comfortable Rooms: Relax in well-appointed rooms with a desk, TV, and plush beddings.
Tranquil Setting: Unwind in the peaceful garden or shared lounge area for a calming retreat.
Convenient Location: Explore nearby attractions like Kinrinko Lake and Oita Station for a memorable stay.

Book your rejuvenating stay at Resort Stay Spa Tsurumi now to experience luxury and tranquility in Beppu!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 47 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.08
Overall Experience: 8.35
F
Feng • family_with_children • tw
8
2026-02-14 • via Nuitee
K
koga • couple • jp
7
良き
Pros:

清潔で風呂とトイレが別であったこと。
施設内にコインランドリー、自販機があり充実していた。

Cons:

暖房の効きあまり良くなかった。
テレビの音がこもってた。

2026-01-20 • via Nuitee
W
wataru • extended_group • jp
10
2026-01-19 • via Nuitee
K
kazuko • extended_group • jp
9
うけつけもなくて、ちょっとてまどりましたけど、でんわたいおうできたあんしんいました
Pros:

ろてんぶろからの、あさひがすごく、きれいでした。

Cons:

べっとからの、てれびがみれませんでした。

2026-01-19 • via Nuitee
W
Werner • extended_group • ch
9
Peripher und gut
Pros:

Schönes (kleines) Rooftop - Onsen

2026-01-19 • via Nuitee
Y
yukimi • family_with_children • jp
7
2026-01-19 • via Nuitee
H
Harumi • family_with_children • jp
4
いまいち
Pros:

安く宿泊できた

Cons:

部屋がわかりにくい
温泉がぬるい　本当に温泉かな？
部屋に洗濯機がない　外にも2台しかないので取り合いになった

2026-01-19 • via Nuitee
J
JIHWAN • family_with_children • kr
9
2026-01-19 • via Nuitee
S
sayoko • family_with_children • jp
10
最高
Pros:

清潔感と設備

Cons:

チェックインの場所がわかりづらかった

2026-01-19 • via Nuitee
W
William • family_with_children • gb
6
Comfort stay without staff assistance
Pros:

Comfort and reasonable room

Cons:

No staff in the accommodation, instructions for access to room not clear enough

2026-01-13 • via Nuitee
T
TAKUMI • solo_traveller • jp
9
2026-01-04 • via Nuitee
W
wataru • family_with_children • jp
7
2026-01-03 • via Nuitee
Y
yucco • family_with_children • jp
6
Pros:

部屋が広くて清潔、防音も良い

Cons:

露天風呂が熱すぎて入れない

2026-01-02 • via Nuitee
K
Kamontip • family_with_children • th
8
Good
Pros:

Good , self check in

2026-01-01 • via Nuitee
P
PEI YU • extended_group • tw
7
Cons:

The hot spring is crowed when the number of people is over three.

2025-12-28 • via Nuitee
H
Ha • family_with_children • jp
8
2025-12-27 • via Nuitee
K
kbhome • family_with_children • jp
7
Pros:

まだ新しくきれいだが、エアコンが部屋全体に行き渡らず、少し寒かった

2025-11-19 • via Nuitee
T
TAKEHITO • solo_traveller • gb
8
2025-11-18 • via Nuitee
W
williams • family_with_children • us
7
A good place for vacation
Pros:

Clean,comfortable, good roof top onsen with spectacular view.

Cons:

The 2nd floor room access is tricky.

2025-11-17 • via Nuitee
P
Pei yu • family_with_children • tw
9
自助Check in很方便，寬敞的房間，停車空間在自己房間的一樓，樓梯有點斜，搬行李上樓會有一點小吃力。
Pros:

有漂亮夜景的泡湯

Cons:

泡湯的水溫有點低

2025-11-16 • via Nuitee