Yello Hotel Harbour Bay

Hotels
9 (393 reviews)
Jalan Harbour Bay , Nagoya , ID

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Value for money
Cons:
Poor sound insulation
Slow check-in process

Categories

Cleanliness
8.33
Most reviews mention clean rooms, but some note sound insulation issues.
Service
9.3
Staff are frequently described as helpful and friendly.
Location
9.84
Ideal location close to ferry terminal and eateries, highly praised.
Room Quality
8.29
Rooms are reported as clean and spacious but noted for poor soundproofing.
Amenities
8.82
Facilities were generally appreciated, but some mention a need for improvements.
Value for Money
9.28
Many reviews indicate good value given the location and offerings.
Food and Beverage
8.83
Breakfast variety and quality received mixed feedback; recommended improvements.
Overall Experience
9.3
Overall guest experiences were positive, highlighting comfort and convenience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:58

Property Description

Central Location
Yello Hotel Harbour Bay is strategically situated near major ferry terminals and popular shopping destinations, making it a convenient choice for travelers looking to explore Nagoya.

Comfort and Convenience
With a range of amenities including room service, a restaurant, and a terrace, guests can relax and enjoy their stay in comfort. The buffet breakfast each morning adds an extra touch of convenience for a hassle-free start to the day.

Excellent Service
The hotel offers non-stop assistance at the reception, where multilingual staff are ready to cater to guests' needs. Whether it's local tips or general inquiries, guests can expect top-notch service throughout their stay.

Experience the perfect blend of convenience, comfort, and excellent service at Yello Hotel Harbour Bay. Book your stay now for a memorable experience!

Important information:

Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adultsThis property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 393 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
H
hai tian • solo_traveller • au
10
2026-09-19 • via Nuitee
N
Nurul Akmaniza • family_with_children • my
9
Great for short vacay!
Pros:

This was our second stay in yello hotel and still the best hotel we’ve stayed whenever we are having a short vacay to batam.
- Room was clean and comfortable
- Staffs were friendly and always makes you feel back at home
- Free shuttle to ferry terminal which is the best perk!
- Close distance to Morning Bakery, Seafood Restaurant, Circle K, Alphamart
- Can drop your luggage in the lobby
- Request for extra pillow and it arrived fast
- There is a fridge in the room and got two can drinks for free
- Reasonable additional fees for late check out, only 100k for one hour
- Got netflix, youtube in smart tv
- Great view of the bay and the city from the room, we booked Yello Urban Xtra Room and it was big enough for us 2 adult 2 child

Cons:

- Nothing, but the room usually do not ready early as the check in time at 2pm, you need to wait if you came early

2026-09-17 • via Nuitee
S
salleh • solo_traveller • my
10
Good service
Pros:

Location, cleaners and good food.

Cons:

Small space for massage room

2026-09-15 • via Nuitee
M
Muhammad Yuzwan Haikal • couple • sg
10
2026-09-14 • via Nuitee
N
Nor • solo_traveller • sg
10
Pros:

The location and staffs

Cons:

No swimming pool and gym for the kids and adults

2026-09-12 • via Nuitee
N
nurlizawati • couple • sg
10
Definitely will recommend Yello and coming back again soon.
Pros:

Yello!!!!!! 👋🏻😍

We love all of it!

•They made a simple deco + a slice of cake for our anniversary.

•Service and staffs are good. Esp Staff Dini and Gerados (Sorry if I spell it wrongly) were very helpful..

•Free shuttle service to and fro.

•Love that they have a simple and short live breakfast performance on wkends.

•Food spread are good n tasty.

•Room are clean👍🏻

•Hotel near to terminal.

Cons:

Nothing.

2026-09-11 • via Nuitee
N
Nur Aisah • couple • sg
10
2026-09-11 • via Nuitee
N
Nur Aisah • family_with_children • sg
10
A place called home!
Pros:

Our go to accommodation in Batam!
Superrr clean.
Excellent location - many marts, massage, food galore and near to malls.
Exceptional service - professional, friendly and accommodating.
Special shout out to Parry and Chandra who welcomes us with warm smiles and hospitality.

2026-09-11 • via Nuitee
T
THIHA • extended_group • sg
8
Good place, worth what you pay.
Pros:

The Location is very near to Ferry Terminal and located inside a compound which make a safe place to stay. A few good restaurants, massage and coffee shops which make a great location to stay in.

Cons:

Nothing

2026-09-08 • via Nuitee
A
Akmal N • extended_group • sg
9
Repeated stay and good experience
Pros:

Second stay here - really like the convenience with the ferry terminal and overall the comfortable and simple setup in the interconnecting room.

2026-09-05 • via Nuitee
P
Paidah Binti Yahya • couple • my
10
Pros:

MNG terbaik layan ye ♥️♥️♥️♥️♥️♥️♥️

2026-09-03 • via Nuitee
H
Hidayah • extended_group • my
7
Ok will repeat if they put makeup mirror
Pros:

Clean and the staff

Cons:

No makeup mirrror at my room.. this one very disappointed.. ya they do have at toilet but i prefer you put it at the makeup table

2026-09-02 • via Nuitee
K
Khairiah • family_with_children • my
8
Pros:

room is expected,same as picture

Cons:

can hear people karaoke from nearby bar& restaurant

2026-09-02 • via Nuitee
L
Lim • couple • my
10
Pros:

Counter boy good service
Dan semua perkerja bayak bagus seyum manis
Tempat bagus

2026-09-01 • via Nuitee
E
Ella • extended_group • my
10
Pros:

Good service,room was clean,great hospitality,great food

Cons:

None

2026-08-30 • via Nuitee
S
Syaza • couple • my
9
2026-08-29 • via Nuitee
T
Taufik Suhaimi • solo_traveller • sg
10
Pros:

All good

Cons:

Nil

2026-08-29 • via Nuitee
I
Ibrahim • solo_traveller • sg
8
2026-08-24 • via Nuitee
M
Muhamad Syaiful • couple • my
9
2026-08-23 • via Nuitee
T
TengkuRudi • solo_traveller • sg
10
2026-08-22 • via Nuitee