The Heroes Pyramids INN

Hotels
8.3 (42 reviews)
١ شارع الحريري ، نزلة السمان ، الهرم , Cairo , eg

Facilities

Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Helpful staff members
Giza pyramids view
Cons:
Limited parking
Expensive breakfast
No spa services
Maintenance issues in rooms
Mixed reviews on pricing

Categories

Cleanliness
6.9
Overall, guests mentioned cleanliness positively, although some reviews highlighted maintenance issues.
Service
8.3
Service was appreciated by most guests, with special mentions for helpful staff members.
Location
8.4
The hotel's proximity to key landmarks and public transport was highly praised by guests.
Room Quality
7.7
Rooms were generally spacious and comfortable, with occasional mentions of maintenance issues.
Amenities
7.2
Guests found the hotel's amenities satisfactory, with some highlighting the gym and pool.
Value for Money
5.8
Mixed reviews on the pricing, with some guests feeling it was high for the services provided.
Food and Beverage
7.3
Breakfast and restaurant services received positive feedback, with some mentioning a desire for more variety.
Overall Experience
8.4
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 23:17

Property Description

Luxurious Accommodation
Indulge in our elegantly designed rooms with modern amenities and breathtaking views.

Convenient Facilities
Enjoy complimentary parking, free WiFi, and a helpful concierge service during your stay.

Delicious Dining Options
Savor a delicious breakfast with options ranging from continental to vegetarian delights.

To experience luxury and convenience at The Heroes Pyramids INN in Cairo, book your stay now.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.3
Based on 42 reviews
Cleanliness: 6.9
Service: 8.3
Location: 8.4
Room Quality: 7.7
Amenities: 7.2
Value for Money: 5.8
Food and Beverage: 7.3
Overall Experience: 8.4
M
Mesab family with young children gb
3
Poor
2025-07-25 via Nuitee
G
Gokhan review category business travellers tr
10
Exceptional
Pros:

Yes Iliked
I will back again
Soon
The best in the Giza and Cairo
Near for pyramids

2025-06-07 via Nuitee
S
Saed young couple se
10
Exceptional
Pros:

Nice hotel and good room and the rooftop restaurant is amazing with pyramids view and very good food

2025-05-31 via Nuitee
L
Loutid young couple dz
8
Very good
2025-05-28 via Nuitee
P
Paula family with young children es
7
Good
2025-05-17 via Nuitee
J
João family with young children pt
1
Disgusting. Dangerous. Deceptive. Avoid this hotel like it’s contaminated — because it feels like it is.
Cons:

Let me begin with a very simple fact:
This is not a hotel.
This is a rotting trap, packaged with stock images, fake promises, and a complete absence of shame.

We booked two rooms with pyramids view.
Not a maybe-view. Not a blink-and-you-might-see-it-through-rubble view.
A clearly advertised, paid-for pyramids view.
What did we get?
• A filthy room facing an abandoned, crumbling structure, with a barely visible triangle of stone in the background
• The second room? Quietly and fraudulently cancelled after check-in, without consent, as if we wouldn’t notice
• And when we asked for what we paid for, we were told we could “upgrade” — yes, upgrade to our original booking — for €15 more per night

This was not a misunderstanding. It was a well-rehearsed scam, and we were just the next victims.

Inside the room:
• Exposed electrical wiring, taped together and left hanging like decorations — a blatant fire and electrocution hazard
• The air smelled of mold, sweat, and neglect
• The fridge was rotting from the inside out, with visible rust and a stench I will never forget
• The bed linens looked used, the furniture was cracked, and the floor had layers of dirt built over what felt like years
• Dust and stains on the walls, mysterious substances on the curtains — the kind of things that make you want to shower after checking out

This isn’t about being picky. This is about basic hygiene and human safety.
And then… we had the misfortune of speaking to the “manager” — Ahmed.

Ahmed is not a manager.
He is the embodiment of cowardice in a button-up shirt.
Unwilling to take responsibility. Unwilling to listen. Unwilling to show even the smallest sign of professionalism.
We requested a fair refund — two nights we were absolutely not staying. He refused.
Cold. Robotic. Arrogant. He offered one night, and acted like he was doing us a personal favor.
The man runs a health risk disguised as a business and has the nerve to deny refunds.

2025-05-16 via Nuitee
R
Rita young couple gb
10
Exceptional
Pros:

Staff amazing and welcome.
Amazing Giza pyramids view.
The traditional breakfast was 5 stars. Plus, the room was very clean and if it was needed something the staff bring straight way. Thank you lovely shahy for our lovely smile.

2025-05-10 via Nuitee
D
David solo traveller gb
10
Exceptional
Pros:

The hotel was perfect, breakfast and room were brilliant, shahy was a fantastic host and couldn’t be more helpful, I would definitely recommend this hotel to anybody who is thinking of going to Cairo!!

2025-05-08 via Nuitee
S
Siti with friends my
4
the service is delay
Pros:

nothing

Cons:

kinda nosy

2025-05-06 via Nuitee
H
Hans young couple de
10
Amazing view of the pyramids
2025-05-06 via Nuitee
A
Apa group sa
8
Very good
Pros:

I recently had the pleasure of staying at HUT Pyramids Hotel and I must say, the experience was truly outstanding. From the moment I arrived, the hotel staff went above and beyond to ensure a seamless and memorable stay.

The front desk team was warm and welcoming, handling check-in efficiently while offering helpful recommendations for local attractions.
A special mention goes to Maha, Mohammed, Gat and Bilal for their exceptional hospitality. Their attention to detail, kindness, and willingness to assist made all the difference. Whether it was arranging transportation, making dining reservations, or simply greeting guests with a genuine smile, they truly exemplified top-tier service. The level of professionalism and dedication displayed by the entire team is what sets this hotel apart. When in Giza I highly recommend HUT Pyramids Hotel to anyone seeking not just a place to stay, but a warm and welcoming experience. I will certainly be returning!

⭐⭐⭐⭐⭐

2025-04-01 via Nuitee
A
Adam solo traveller gb
10
Exceptional
2025-03-23 via Nuitee
F
Fran young couple es
10
Exceptional
Pros:

Staff was amazing and supportive, went extra mile to provide good customer service. The view from the hotel of
the pyramid was as expected and very good.

Cons:

Bathroom are bit small but I guess that is expected if the
property is close to the pyramid

2025-03-16 via Nuitee
D
Damin solo traveller eg
10
Exceptional
Pros:

Exceptional residence with the pyramids

2025-03-11 via Nuitee
J
Javier young couple es
10
Staff friendly
Pros:

It was an amazing experience to have the breakfast with the pyramids view. We had an amazing experience for our
tours

2025-03-10 via Nuitee
P
Primera young couple ae
10
Exceptional
Pros:

good view and great value for money.

2025-03-08 via Nuitee
M
Maxime young couple gb
7
Short stay but with great people, especially Gad!
Pros:

Very close to the pyramids and great view from the rooftop! The service was very good, especially with Gad who was a customer oriented guy and who was very nice!!

Cons:

Cleaning wasn't very good in the room, but it was not horrible. For the price, this is a very good value for money hotel!

2025-03-03 via Nuitee
J
Jenish solo traveller in
10
Great Hotel... Great experience...
Pros:

Everything was great!!! Especially the staff... Everything was nice and considerate... Gad, Amy, Maha and the lady at the cafeteria... Absolutely brilliant... I would 100% recommend this hotel... And the location is wonderful... You are literally 10 minutes of walking distance away from the pyramids... You can see the pyramids while eating breakfast on the rooftop...

2025-02-23 via Nuitee
S
Smits solo traveller nl
8
Adventure Egypt
Pros:

I definitly liked the service from the staff and personel of the hotel. They adviced and helped me how to manouver a little bit in the big city of Cairo.

Also the food was well prepared and tasted very nice!

Special thanks to Maha, who was helping a lot to make my time very special at NUT Piramide view.

Cons:

Just a tip: The room i was in, was very noisy because of the sound of outside. Maybe you could look at it, like the windows.

2025-02-22 via Nuitee
B
Beerli solo traveller ch
8
Splendid view from roof terrace. Nice rooms
Pros:

Located close to pyramids. Very nice view from and breakfest on rooftop terrace. Friendly staff.

Cons:

Busy street with lots of noise.

2025-02-21 via Nuitee