Ruby Marie Hotel Vienna by IHG

Hotels
8.5 (8663 reviews)
Kaiserstrasse 2 4 , Vienna , at

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Modern facilities
Cons:
Cleanliness issues
High breakfast prices
Room noise

Categories

Cleanliness
7.64
Some reviews mentioned issues with cleaning and dirtiness in the rooms.
Service
9.11
Highlighted as exceptionally friendly, with positive remarks about staff service.
Location
9.15
Many comments praised the central location, close to transport and attractions.
Room Quality
8.1
Rooms described as modern and spacious, but some notes on hard beds.
Amenities
8.63
Basic amenities noted, but some complaints about the lack of a mini-fridge.
Value for Money
8.09
Generally a good price, but some reviews suggest breakfast was too expensive.
Food and Beverage
8.64
Breakfast received positive comments; however, pricing noted as a concern.
Overall Experience
8.61
Overall positive reviews with a few noted deficiencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:56

Property Description

Rooftop Bar with Stunning Views
Experience the vibrant city of Vienna from the rooftop terrace bar of Ruby Marie Hotel. Enjoy free WiFi and a 24/7 bar reception, making it the perfect spot to unwind after a day of exploring.

Designer Furniture and Music Vibes
Immerse yourself in the unique ambiance created by hand-picked designer and vintage furniture. Take advantage of the free guitar rental and curated online playlist, adding a musical touch to your stay.

Modern Comforts and Convenient Amenities
Relax in air-conditioned rooms equipped with top-notch facilities including a flat-screen TV, Marshall sound system, and luxurious rain shower. Indulge in a restful sleep on the plush spring mattresses provided. Vending machines for snacks and drinks are also conveniently located on every floor.

Book your stay at Ruby Marie Hotel Vienna for a memorable and comfortable experience in the heart of the city.

Important information:

Please note that if more than 10 units are booked, different policies may apply. Please contact the property directly for further information. Contact details are stated in the booking confirmation.

Please note that the hotel accepts credit card payment only. Cash payments are not possible.

Please also note that the rooms do not provide twin beds, but only double beds.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 8663 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
J
Johan couple se
7
2026-07-18 via Nuitee
A
Andreas solo_traveller de
8
2026-07-18 via Nuitee
G
Gábor couple hu
8
Szívesen ajánlom ha jó áron érhető el.
Pros:

Kiváló elhelyezkedés, ötletes dizájn, modern, tiszta.

Cons:

Self check in… ezért az árért szerintem elfogadhatatlanul körülményes… és lehetne az amúgy ötletes zuhanykabinnak ajtaja, hogy ne csapódjon ki sok víz.

2026-07-18 via Nuitee
T
Thiago solo_traveller br
10
Perfect location, amazing staff, and exceptional breakfast!
Pros:

I highly recommend the Ruby Marie Hotel! It is an excellent hotel with a perfect location, situated right next to a vibrant pedestrian street filled with plenty of shopping and dining options. It’s also incredibly close to a major transit hub, making it super easy to access the subway and tram lines.

The breakfast was absolutely exceptional, offering a great variety. On top of that, the staff was incredibly attentive and welcoming, and the cleanliness of the entire hotel was impeccable. I would definitely stay here again!

Cons:

Nothing

2026-07-18 via Nuitee
J
Jens couple de
9
2026-07-18 via Nuitee
L
lilach couple il
10
2026-07-18 via Nuitee
R
Richard couple at
10
2026-07-17 via Nuitee
U
Ulrich solo_traveller de
9
Pros:

Sehr gutes Frühstück und sehr nettes Personal in einem netten Hotel!

2026-07-17 via Nuitee
J
Julia family_with_children at
10
Pros:

Alles bestens! Super Frühstücksbuffet. Tolle, freundliche Mitarbeiter:innen.
Super Lage, tolle Terrasse, gute Cocktails nach einem langen Tag in der Stadt.

2026-07-17 via Nuitee
P
Peter “und” Bianca solo_traveller at
10
Pros:

Fantastische Aussicht.

2026-07-17 via Nuitee
M
Merily couple ee
9
2026-07-17 via Nuitee
منصور couple sa
1
حصلت لدينا مشكلة بالطيران بالمطار ولم نسافر الا اليوم التالي تم التواصل مع الفندق 5 مرات اتصال لم يستجيب وتم التواصل عن
Pros:

الموقع

Cons:

عدم تعاون منسوبي الفندق معنا ابدا

2026-07-16 via Nuitee
F
Fatih family_with_children tr
9
2026-07-16 via Nuitee
C
Christian solo_traveller at
10
komme seit Jahren, ist für mich schon wie ein temporäres zuhause
2026-07-16 via Nuitee
F
Fatih family_with_children tr
10
2026-07-16 via Nuitee
A
Andreas solo_traveller at
10
Pros:

Alles perfekt

2026-07-16 via Nuitee
K
Kurt solo_traveller at
8
2026-07-16 via Nuitee
K
Karin couple at
9
Zum Shoppen perfekt
Pros:

Die Lage ist perfekt

Cons:

In den Zimmer fehlten Hacken zum was auszuhängen, keine Ablage Möglichkeit.
Dabei wäre genug Platz für Haken und einer Ablage.

2026-07-15 via Nuitee
J
Jessica couple at
10
Pros:

Sehr gut

Cons:

Das einzige was gefehlt hat, war ein Schuhlöffel

2026-07-15 via Nuitee
S
Sandro couple ch
9
2026-07-15 via Nuitee