Hotel Ruittoque D Prada

Hotels
8.6 (1348 reviews)
Carrera 19 # 37-26 , Bucaramanga , co

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Atentive staff
Good location
Cleanliness
Cons:
No hot water
Safety concerns at night
Aged facilities

Categories

Cleanliness
7.81
Mixed sentiments with concerns about the cleanliness due to lack of hot water and some dated facilities.
Service
9.28
Overall positive mentions of attentive and friendly staff, with several reviews highlighting excellent service.
Location
8.82
Positive feedback about the central location, although some concerns were raised about safety at night.
Room Quality
8.27
General comfort reported, but issues such as lack of hot water and some complaints about the room's age.
Amenities
8.3
Amenities received mixed reviews, particularly the restaurant's functional aspects.
Value for Money
8.76
Generally viewed as good value considering the price, but concerns on specific amenities lessen this perception.
Food and Beverage
8.81
Most reviews mention good food quality, particularly breakfast, despite some complaints.
Overall Experience
8.78
In general, guests were satisfied with their stay but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:46

Property Description

Central Location and Convenient Amenities
Located just a 5-minute drive from Bucaramanga´s commercial and financial centre, Hotel Ruittoque offers a prime location for both business and leisure travelers. Enjoy free Wi-Fi, complimentary parking, and a tour desk for all your travel needs.

Charming Rooms with Modern Comforts
Experience comfort in the air-conditioned rooms adorned with cheerful colors and framed artwork. Each room is equipped with cable TV, radio, telephone, and minibar for a relaxing stay.

Delicious Dining Options and Nearby Attractions
Indulge in a daily breakfast featuring quality Colombian coffee and regional delicacies. The on-site restaurant and bar offer a taste of local cuisine. Explore nearby parks like Santander and Simón Bolivar, with the airport just a 30-minute drive away.

Book your stay at Hotel Ruittoque D Prada for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1348 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.78
J
Janet Lucía family_with_children co
8
Agradable
Pros:

El restaurante muy lindo y la comida me pareció excelente

Cons:

Reservé la habitación y no me gustó mucho la que nos dieron. He estado antes en el alojamiento y nos había ido bien, pero esta vez la habitación no fue la mejor

2026-04-04 via Nuitee
F
Fabio solo_traveller co
10
Buena estadía
Pros:

Buen desayuno, cuarto amplio y lugar central

2026-04-03 via Nuitee
M
Mark solo_traveller ca
10
Pros:

Great front desk staff. Good value and nice included breakfast.

Cons:

Nothing bad to say

2026-04-03 via Nuitee
S
Silvia couple co
7
Pros:

Parqueadero amplio, relación precio valor excelente, buena ubicación, incluye desayuno, buena atención, pero a las habitaciones les hace falta mejoras, instalaciones antiguas.

2026-03-30 via Nuitee
G
guerra couple co
10
Pros:

Todo

2026-03-30 via Nuitee
T
Torres couple co
10
2026-03-24 via Nuitee
R
Ronald solo_traveller co
7
Regular
Pros:

La ubicacion

Cons:

Se fue la luz y no tienen otra opción.
Toda la noche sin luz

2026-03-23 via Nuitee
F
Félix Javier extended_group co
5
Medio, medio
Pros:

La ubicación

Cons:

Las habitaciones no están bien dotadas, son demasiado estrechas, el baño muy viejo en sus accesorios y la ducha en mal estado, las llaves dañadas.
Además del desayuno sin opciones, solo huevos revueltos y arepa el caldo ni lo ofrecieron, no hay opciones de fruta.

Regular

2026-03-23 via Nuitee
C
Carlos Arturo couple co
8
Seguimiento a los servicios ofrecidos.
Pros:

La ubicación muy central, para tomar cualquier transporte.

Cons:

Para 2 personas solo colocaban un juego de toallas, la cual tenia muchas ebras sueltas de hilo y nudos de ellos por varios lados. Se veían que ya habían prestado un buen uso, ya que hasta las letras del hotel se notaban borrosas.

2026-03-20 via Nuitee
Q
Quintero Saavedra couple co
9
Muy bueno!!!
Pros:

La atención y la ubicación.

Cons:

El desayuno, no soy de esa ciudad y el calentado qué pedí, pensé que era diferente.

2026-03-20 via Nuitee
S
Snezana solo_traveller us
6
Pros:

The location is great, and the hotel is average, breakfast was good.

Cons:

Access to the room is at 3:00 and not a minute sooner.

2026-03-17 via Nuitee
F
FREDY couple co
6
Pros:

No mucho

Cons:

Las habitaciones en especial el baño

2026-03-16 via Nuitee
F
Franco Arturo solo_traveller co
10
2026-03-15 via Nuitee
U
UCHIMA solo_traveller co
10
2026-03-14 via Nuitee
A
Alexander couple co
10
2026-03-14 via Nuitee
J
Juan Pablo extended_group co
6
2026-03-12 via Nuitee
J
Juan Francisco couple co
6
Pros:

El desayuno

Cons:

La habitación.

2026-03-12 via Nuitee
D
Dimagive couple co
9
Pros:

El desayuno, espectacular!!! Excelente servicio.

2026-03-08 via Nuitee
J
Jesus Fabian extended_group co
5
Mejorar la comunicación entre el usuario y receptor del hotel
Pros:

La marquetería hotel es un poco vieja

Cons:

Todo lo que tenga que presentar a la empresa debe ser más apático, debe conectar con los clientes.

2026-03-07 via Nuitee
D
Diego Andrés extended_group co
10
2026-03-01 via Nuitee