Hotel IX Nine Streets Amsterdam

Nothin! Everything was great.

Nothing

There wasn’t a mirror with a close outlet to plug in a hairdryer or curling iron, so made it a little challenging.
The steps up to the top apartment we stayed in were steep.

The keypad locks take a bit of faffing around, first remembering the codes, second jiggling things a bit to get the doors open. Once you’ve use to it’s OK though.

Nothing

Door codes were hard to work at times. Wish there was a small mirror in bathroom with toilet and a coat hanger or hooks yo hang jackets at the door entry area.

The stairs to access the property aren’t for people who have mobility issues, but that is true for most of Amsterdam.

This is NOT a hotel so there is no onsite customer service and the remote customer service is not responsive. I wanted to make sure that I was not missing some language barrier so I asked multiple locals and staff at other hotels if this facility would be considered a hotel and none believed it should be labeled as one. To continue to advertise it as a hotel is a misrepresentation.

Upon arrival the front door was difficult to locate because the sign for the accommodation is high up on the building with no markings on the door, plus the keypad for entry was out of view within the alcove. The code to access the main door is 8 digits. I had trouble getting it to work because the instructions provided differ slightly from the actual method needed to open the door. It was frustrating to have to fiddle with the keypad after walking up and down the street in a rain storm trying to find the right door. After I finally got into the building I lugged my things up 2 floors and when I tried the separate 6 digit code for the room it did not work. I messaged the property and did not get a response. I called the customer service number which is actually an answering service that asked for an additional access code to speak to the property. When the property was finally reached they acknowledged that they gave me the wrong code. This entire process left me with an incredible amount of anxiety surrounding my ability to access the property if I experience any technical issues or my phone ran out of battery.

The room was cute, but there was loud street noise during the day and loud air traffic noise at night which meant that since there was no insulation in the roof the room has nearly 24 hours of noise. Even rain was very loud. The 'king' bed was two twins pushed together, which I have stayed on before without issue, unfortunately this bed did not a proper mattress topper causing the beds to separate and me to repeatedly fall into the middle.

The locks are challenging but not an impossibility.

Non adatta a chi non può fare scale. Non ha reception e per la colazione bisogna andare fuori (ma c’è ampia scelta di soluzioni vicinissime)

Por la noche algo ruidosa debido al tránsito de la gente por la calle. El agua de la ducha se salía aunque tuvieses cuidado y la apertura de la puerta de acceso muy complicada hasta que le coges el truquillo