Aktiv & Vitalhotel Bergcristall

Hotels
9.5 (71 reviews)
Volderau 5 , Neustift im Stubaital , at

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great food
Excellent location
Good amenities
Cons:
Lack of personal touch
Sauna availability
No kettles in rooms

Categories

Cleanliness
9.25
Rooms were noted as very clean across several reviews.
Service
9.75
Staff mentioned as very friendly and attentive; specific praises for individual staff members.
Location
9.75
Hotel's location described as great with magnificent views.
Room Quality
9.25
Rooms described as large, comfortable, and modern.
Amenities
9.25
Wellness area praised with creative features; some improvement suggested.
Value for Money
9.25
Overall experience suggests a strong value for the price paid.
Food and Beverage
9.75
Food quality and variety highlighted as excellent.
Overall Experience
9.75
Overall satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:01

Property Description

Luxurious Spa Area with Stunning Views
Aktiv & Vitalhotel Bergcristall in Volderau offers a beautiful spa area with an indoor pool, saunas, steam bath, and infra-red cabin. Relax and rejuvenate while enjoying panoramic views of the Stubaital Glacier.

Gourmet Dining Experience
Indulge in Tyrolean specialties and international cuisine at the hotel's restaurant. The half board includes a delectable 5-course dinner.

Exciting Activities and Programs
Participate in guided hiking tours, dancing parties, and other programs during weekdays. Explore the nearby hiking paths and cross-country tracks for outdoor adventures.

Experience luxury, relaxation, and culinary delights at Aktiv & Vitalhotel Bergcristall. Book your stay now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 14 per person per night when using an available cot.
    Children up to and including 5 years old stay for € 42 per person per night when using an existing bed.
    Children from 6 years old to 9 years old stay for € 60 per person per night when using an existing bed.
    Children from 10 years old to 17 years old stay for € 79 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 71 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.75
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 9.75
Overall Experience: 9.75
E
Elke • couple • de
10
2026-03-14 • via Nuitee
P
Petr • family_with_children • cz
10
2026-03-14 • via Nuitee
D
Dobromir • family_with_children • bg
10
Чудесно
Pros:

Чистотата

Cons:

Няма

2026-03-13 • via Nuitee
D
Dobromir • family_with_children • bg
10
Прекрасно
Pros:

Чистотата

Cons:

Няма такова

2026-03-11 • via Nuitee
M
Müller • extended_group • cz
10
Pros:

The services were absolutely exceptional. Everything in the hotel was well maintained and clean, and the room cleaning was the best we have ever experienced. Dinner was served and was at a very, very high level. All the staff were kind and helpful.
We used the wellness facilities every day; everything was clean and comfortable. The hotel also has an excellent location for traveling to the glacier — the ski bus stop is about 150 meters from the hotel and runs approximately every 15 minutes. The journey then takes about 10–15 minutes.

2026-03-08 • via Nuitee
R
Ralf • couple • de
9
2026-03-08 • via Nuitee
J
Jaroslava • family_with_children • cz
10
Pros:

.

Cons:

.

2026-03-07 • via Nuitee
M
Michal • family_with_children • cz
10
2026-03-02 • via Nuitee
V
Vladimír • extended_group • sk
9
2026-03-02 • via Nuitee
T
Thomas • solo_traveller • de
9
2026-02-22 • via Nuitee
H
Heiko • family_with_children • de
9
Sehr zu empfehlen
Pros:

Sehr schönes, nicht zu großes Hotel. Lage, Personal, Essen top.

2026-02-14 • via Nuitee
S
Silvia • couple • de
9
wir kommen wieder
Pros:

Das Frühstück war sehr abwechslungsreich und sehr gut.

2026-02-09 • via Nuitee
T
Thomas • extended_group • de
10
Pros:

Alles top! Freundliches Personal, toller Ausblick, schöner SPA-Bereich...

Cons:

Manche Gäste waren wenig rücksichtsvoll... aber dafür kann das Hotel ja nichts!

2026-02-08 • via Nuitee
S
Sylke • couple • de
10
Ein super schönes Familenhotel mit phänomenalem Gletscherblick
Pros:

Die Lage war super, relativ nah am Gletscher mit einem phänomenalen Blick auf den Berg. Der Einstieg in die Loipe war direkt auf der anderen Straßenseite, ebenso die Skibushaltestelle.

Cons:

Es war alles sehr schön!

2026-01-31 • via Nuitee
M
Małgorzata • couple • pl
9
Pros:

śniadanie bardzo dobre, basen i sauny doskonałe

2026-01-27 • via Nuitee
M
Manfred • couple • at
10
Pros:

Haben kurzfristig eine zusätzliche Nacht vor Ort reserviert, weil alles gepasst hat!

2026-01-24 • via Nuitee
A
Anne Marie • couple • fr
10
Exceptionnel, avec une envie forte de revenir plus longtemps
Pros:

La beauté de l’établissement , son calme , son côté hyper cosy , de belles grandes chambres avec vue exceptionnelle, le personnel très professionnel et très sympathique ! Et les plats divinement bien exécutés !

Cons:

Tout était parfait !! Nous recommandons vivement cet hôtel !

2026-01-12 • via Nuitee
M
Mario • family_with_children • de
10
Sehr empfehlenswert.
Pros:

Sehr freundlich und alles familiär.

2026-01-06 • via Nuitee
P
Patrick • couple • de
7
2026-01-05 • via Nuitee
M
Marta • family_with_children • be
10
Great stay in Neustift Stubaital
Pros:

Very clean and not massive hotel.

Cons:

Nothing

2026-01-03 • via Nuitee