City Express Plus by Marriott Cancun Aeropuerto Riviera

Hotels
•
City Express
7.8 (1661 reviews)
Carretera Federal Cancún-Puerto Morelos Km. 21, Supermanzana 47, Manzana 1, Lote 1-22, Municipio Benito Juárez , Cancún , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.74
Multiple mentions of dirty rooms and poor cleaning standards.
Service
8.71
General sentiment of friendly and attentive staff, despite some issues.
Location
9.25
Frequent praise for the convenient location near the airport and shopping.
Room Quality
7.2
Mixed reviews; comfortable beds but some concerns about room size and cleanliness.
Amenities
7.73
Amenities like breakfast and shuttle service need improvement.
Value for Money
7.99
Decent value given the location, but not outstanding.
Food and Beverage
6.74
Consistent feedback on poor breakfast quality and disorganization.
Overall Experience
8.01
A generally satisfactory stay, but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:55

Property Description

Convenient Location in Cancún
Located just 12 km from the Cancun Underwater Museum, City Express Plus by Marriott Cancun Aeropuerto Riviera offers a range of amenities including a fitness centre, free private parking, and a restaurant.

Modern Facilities and Services
This 4-star hotel provides guests with free WiFi, room service, a 24-hour front desk, a shared lounge, and a bar. Additionally, a business centre and vending machines with snacks and drinks are available on site for added convenience.

Nearby Attractions and Airport
Explore popular attractions such as Beto Avila Stadium and Cancun Government Palace, located 19 km and 20 km away respectively. For travelers, the Cancún International Airport is just 8 km from the hotel.

Experience comfort and convenience at City Express Plus by Marriott Cancun Aeropuerto Riviera. Book your stay now!

Important information:

On your next trip to Mexico's Southeast , City Express Plus by Marriott Cancún Aeropuerto Riviera offers you a pleasant lodging experience with maximum comfort. Upon arrival, enjoy spacious and modern spaces to work or relax while connecting to the WiFi network.In the afternoon, refresh yourself in the outdoor pool and enjoy the delicious options at the snack bar.Wake up every morning with a delicious complimentary continental breakfast at Café Plus restaurant, or if you prefer, order from the a la carte menu or ask for room service. Have easy access to Cancun International Airport through the airport-hotel-airport shuttle service, please consult with the staff for availability and schedules. During your spare time, visit Cancun's hotel zone, explore the greatest shopping center in the region and other famous theme parks in the area.

Free hotel-airport transportation is offered only with prior reservation and subject to availability.
request more information at front desk.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1661 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.2
Amenities: 7.73
Value for Money: 7.99
Food and Beverage: 6.74
Overall Experience: 8.01
J
Juan • couple • us
9
Pros:

El hotel muy lindo,limpio y comodo
El personal muy amable!!!

Cons:

Lejos de la playa :)

2026-02-14 • via Nuitee
C
Carlos Antonio • family_with_children • mx
1
Cons:

UN NUEVO PROCEDIMIENTO DE CHECK INN Y CHECK OUT MUY MALO PIERDES MUCHO TIEMPO

2026-02-12 • via Nuitee
C
CAROL • couple • ca
4
Not Marriott quality.
Pros:

The room was cool and the bed was comfortable.

Cons:

There was only one towel in the entire room. No hand towel and no face cloth. There were two of us and only one mid size towel. We requested another and were told they would bring it but they never did. The shower floor, in the corners were mouldy.

2026-02-12 • via Nuitee
M
mahecha diaz • family_with_children • co
10
2026-02-12 • via Nuitee
J
Juan Ignacio • family_with_children • ar
10
2026-02-12 • via Nuitee
L
Laura • solo_traveller • es
9
2026-02-12 • via Nuitee
G
Giovanna • couple • mx
9
Pros:

La habitación es muy cómoda

2026-02-12 • via Nuitee
A
Anaïs • couple • fr
10
Très bon séjour pour être proche de l’aéroport.
Pros:

Très confortable et les équipements sont propres et fonctionnelles.

Cons:

La navette met beaucoup de temps à venir nous chercher malgré que nous sommes arrivés à une heure très tardive.

2026-02-11 • via Nuitee
L
Laura • couple • es
8
La habitación amplia , limpia y cama muy cómoda
Pros:

La cama

Cons:

El desayuno , vomitivo

2026-02-11 • via Nuitee
N
Noëlle • couple • fr
8
Un endroit calme près de l'aéroport, hôtel confortable.
Pros:

La chambre était confortable , proche de l'aéroport et le bruit des avions est inexistant.
Autour de l'hôtel , il y a de belles plantations, très bien végétalisé.

Cons:

La restauration pourrait être plus accessible, pour le midi.
Très peu de plats, ce qui n'est pas le cas pour le petit déjeuner et le diner

2026-02-09 • via Nuitee
M
mahecha diaz • family_with_children • co
10
2026-02-09 • via Nuitee
P
Pablo • family_with_children • ar
9
Excelente, muy limpio y cómodo
Pros:

Cerca del aeropuerto, desayuno bifet, limpio, cómodo, tiene gimnasio y pileta. Todo muy bien.

Cons:

Se sienten los ruidos de otras habitaciones

2026-02-09 • via Nuitee
A
Audrey • couple • ca
5
2026-02-08 • via Nuitee
M
Maria amelia • couple • fr
9
À 8 minutes de l’aéroport en voiture. Dommage que ce ne soit pas plus prêt car les bouchons se forment très vite.
Pros:

Très bel établissement. Personnel très sympa

Cons:

Petit déjeuner à revoir.

2026-02-08 • via Nuitee
H
Hector • solo_traveller • es
7
2026-02-08 • via Nuitee
M
Mélanie • family_with_children • fr
6
Pros:

Proximité avec l'aéroport, très pratique avec un long voyage

Cons:

La propreté. Dès les espaces communs on voit que c'est très sale, et les chambres sont dans le même état

2026-02-08 • via Nuitee
S
Sabrina • couple • ch
7
Praktisch für eine Nacht.
Pros:

Es ist sehr nah am Flughafen und somit sehr praktisch für die Anreise oder Abreise

Cons:

Es ist sehr rudimentär eingerichtet und teils nicht ganz so sauber

2026-02-08 • via Nuitee
H
Helmut • solo_traveller • de
8
2026-01-29 • via Nuitee
S
sam levy • family_with_children • us
10
Pros:

Clean nice staff. Good free breakfast

Cons:

There's a city Express and then there's a city Express Plus. And it's very confusing and I ended up going to the wrong one.

2026-01-29 • via Nuitee
B
Belinda • family_with_children • ar
8
Pros:

La ubicación cerca del shopping

Cons:

Nada...todo muy bueno

2026-01-28 • via Nuitee