City Express Plus by Marriott Cancun Aeropuerto Riviera

Hotels
•
City Express
7.8 (1661 reviews)
Carretera Federal Cancún-Puerto Morelos Km. 21, Supermanzana 47, Manzana 1, Lote 1-22, Municipio Benito Juárez , Cancún , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.74
Multiple mentions of dirty rooms and poor cleaning standards.
Service
8.71
General sentiment of friendly and attentive staff, despite some issues.
Location
9.25
Frequent praise for the convenient location near the airport and shopping.
Room Quality
7.2
Mixed reviews; comfortable beds but some concerns about room size and cleanliness.
Amenities
7.73
Amenities like breakfast and shuttle service need improvement.
Value for Money
7.99
Decent value given the location, but not outstanding.
Food and Beverage
6.74
Consistent feedback on poor breakfast quality and disorganization.
Overall Experience
8.01
A generally satisfactory stay, but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:55

Property Description

Convenient Location in Cancún
Located just 12 km from the Cancun Underwater Museum, City Express Plus by Marriott Cancun Aeropuerto Riviera offers a range of amenities including a fitness centre, free private parking, and a restaurant.

Modern Facilities and Services
This 4-star hotel provides guests with free WiFi, room service, a 24-hour front desk, a shared lounge, and a bar. Additionally, a business centre and vending machines with snacks and drinks are available on site for added convenience.

Nearby Attractions and Airport
Explore popular attractions such as Beto Avila Stadium and Cancun Government Palace, located 19 km and 20 km away respectively. For travelers, the Cancún International Airport is just 8 km from the hotel.

Experience comfort and convenience at City Express Plus by Marriott Cancun Aeropuerto Riviera. Book your stay now!

Important information:

On your next trip to Mexico's Southeast , City Express Plus by Marriott Cancún Aeropuerto Riviera offers you a pleasant lodging experience with maximum comfort. Upon arrival, enjoy spacious and modern spaces to work or relax while connecting to the WiFi network.In the afternoon, refresh yourself in the outdoor pool and enjoy the delicious options at the snack bar.Wake up every morning with a delicious complimentary continental breakfast at Café Plus restaurant, or if you prefer, order from the a la carte menu or ask for room service. Have easy access to Cancun International Airport through the airport-hotel-airport shuttle service, please consult with the staff for availability and schedules. During your spare time, visit Cancun's hotel zone, explore the greatest shopping center in the region and other famous theme parks in the area.

Free hotel-airport transportation is offered only with prior reservation and subject to availability.
request more information at front desk.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1661 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.2
Amenities: 7.73
Value for Money: 7.99
Food and Beverage: 6.74
Overall Experience: 8.01
N
NICOLAS • couple • co
8
2026-03-19 • via Nuitee
R
Ruben Dario • couple • mx
10
2026-03-18 • via Nuitee
E
Eduardo • extended_group • mx
10
2026-03-18 • via Nuitee
R
Rachelle • family_with_children • ca
3
2026-03-17 • via Nuitee
P
Paola • family_with_children • gt
9
Pros:

La cercanía del aeropuerto y el shuttle incluído.

Cons:

Se ven un poco desgastadas algunas instalaciones fuera de la habitación, como el piso.

2026-03-16 • via Nuitee
J
Joerg Ulrich • extended_group • de
10
Pros:

Gutes Hotel für Übernachtung nahe des Flughafens. Gute Ausstattung, nettes Personal. Frühstück war alles vorhanden, was man für den Start in den Tag benötigt. Einkaufsmöglichkeiten direkt in der Mall gegenüber.

2026-03-15 • via Nuitee
Y
Yulia • solo_traveller • ru
9
2026-03-14 • via Nuitee
J
Jorge • family_with_children • gt
10
Pros:

La piscina y la comida

2026-03-13 • via Nuitee
D
DIANA • family_with_children • mx
10
Pros:

Siempre excelente atención en traslado

Cons:

Todo bien

2026-03-13 • via Nuitee
A
Atocha Ibonne • family_with_children • mx
10
Formidable!
Pros:

Precisamente las tres cosas, el desayuno muy rico, buen sazon!, la ubicacion excelente debido al Outlet "caminando" que queda cerca al hotel y la piscina con buena sombra y agradable....la organizacion muy atenta y rapida...

Cons:

sin comentarios

2026-03-12 • via Nuitee
E
Esteban Sebastian • family_with_children • ar
8
Confortable
Pros:

El desayuno y el traslado al aeropuerto

Cons:

Que había unos señores mayores con un parlante en el comedor escuchando música en volumen muy fuerte a horario de dormir

2026-03-12 • via Nuitee
V
Viajeros incansables • couple • mx
10
Buen hotel, pero desayuno muy por debajo del nivel esperado.
Pros:

El desayuno está bastante por debajo del nivel de calidad que uno espera de un hotel de esta categoría. Había demasiada gente para el espacio disponible, lo que generaba sensación de saturación. Además, en varios momentos faltaban alimentos por falta de reposición, dando la impresión de que el servicio estaba desbordado.

Cons:

Como comentaba anteriormente, la experiencia del desayuno dejó bastante que desear. En mi caso pedí leche caliente para el café y me la trajeron fría, ya que, según me indicaron, no sirven la leche junto con el café. No fue solo ese detalle; en general, la experiencia del desayuno resultó decepcionante y está muy por debajo de lo que cabría esperar de un hotel de esta categoría.

2026-03-12 • via Nuitee
R
Rory • couple • ca
8
Great staff- great location
Pros:

The staff were wonderful
Breakfast was well above average
Location was great - the mall was close

Cons:

The pool needed some work.

2026-03-11 • via Nuitee
T
Tereza • family_with_children • sk
8
2026-03-11 • via Nuitee
F
Frederic • family_with_children • fr
10
2026-03-10 • via Nuitee
D
Dounia • solo_traveller • fr
6
2026-03-10 • via Nuitee
J
Joanne • family_with_children • ca
8
Great location and service
Pros:

The food was pretty good 👍. Loved location near airport and Hello Kitty Cafe

Cons:

Pool was a little chilly but overall great stay!

2026-03-10 • via Nuitee
E
Emanuella • family_with_children • cl
2
2026-03-08 • via Nuitee
V
Valeria Patricia • family_with_children • mx
9
2026-03-07 • via Nuitee
A
Alexia • couple • gb
3
2026-03-06 • via Nuitee