Hotel Isla Mayor

Hotels
7.9 (158 reviews)
DiagonaI 15, 55-63 , Bucaramanga , CO

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable rates
Cons:
Cleanliness issues
Noise problems
Hard beds

Categories

Cleanliness
6.65
Several reviews mentioned issues with cleanliness, including unclean rooms and bad odors.
Service
8.65
Numerous reviews praised the staff for their friendliness and responsiveness.
Location
8.65
Multiple reviews highlighted the good location, close to the city center and shopping areas.
Room Quality
7.65
Some reviews noted issues with room comfort, such as hard beds and noise.
Amenities
7.65
Improvements needed for additional amenities like fridges and maintenance of basic facilities.
Value for Money
8.15
Guests generally felt satisfied with the price, although some mentioned cleanliness issues.
Food and Beverage
8.15
Complimentary coffee and other offerings were appreciated, but more options could enhance experience.
Overall Experience
7.65
Overall positive but mixed due to cleanliness and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:18

Property Description

Welcome to Hotel Isla Mayor, your oasis in Bucaramanga!

Luxurious Accommodations: Each room features a flat-screen TV and a private bathroom, ensuring a comfortable stay for every guest.

Convenience at Your Fingertips: With a 24-hour front desk, our dedicated staff is always available to cater to your needs and make your stay seamless.

Prime Location: Located just 1.3 km from the Consulate of Spain, our hotel offers easy access to key attractions like the Municipal Institute of Culture and Tourism. Ready to experience the best of Bucaramanga? Book your stay at Hotel Isla Mayor now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

7.9
Based on 158 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 7.65
S
Samir • family_with_children • co
7
Aceptable
Pros:

La ubicación

Cons:

Las almohadas y las sabanas

2026-10-30 • via Nuitee
M
Maria Jose • family_with_children • co
10
Estancia
Pros:

Me gusto bastante el hotel en general, su ubicación y la excelente atención al cliente.

2026-10-29 • via Nuitee
E
Esteban • couple • co
10
Excelente
Pros:

Excelente

Cons:

Todo muy bien

2026-10-28 • via Nuitee
G
Gustavo • extended_group • co
8
Buena y comoda
Pros:

Tiene muy buena ubicacion central y cerca a todo

Cons:

El ultimo dia tuvimos cucarachas en la habitacion

2026-10-26 • via Nuitee
M
Meneses quintero • family_with_children • co
10
Pros:

El aire acondicionado, y la habitación genial

Cons:

Algunas puertas estaban duras

2026-10-14 • via Nuitee
G
GARCIA • solo_traveller • co
8
2026-10-12 • via Nuitee
J
Juan camilo • solo_traveller • co
10
2026-10-12 • via Nuitee
M
Medina • solo_traveller • co
10
2026-10-08 • via Nuitee
J
Jairo • solo_traveller • co
10
Pros:

Buena atención de la señorita de la recepción del hotel

2026-10-08 • via Nuitee
F
Fernan • solo_traveller • co
8
2026-10-08 • via Nuitee
D
Diaz • family_with_children • co
4
2026-09-14 • via Nuitee
J
Juan Jose Bautista Durán • solo_traveller • co
8
Buena ubicación
Pros:

Las habitaciones en perfectas condiciones

Cons:

Demasiado ruido proveniente de la calle. Si se pudiera colocar algo para reducirlo sería genial.

2026-09-08 • via Nuitee
M
Maritza • solo_traveller • ar
9
Buenas instalaciones la limpieza puede mejorar
Pros:

La ubicación es muy favorable para hacer compras está cerca de todo. El sitio tiene ascensor que es una gran ventaja y aire acondicionado excelente

Cons:

Es un punto muy importante el tema de la limpieza debería haber mayor cuidado encontré papelitos detrás de la puerta, y en cabecera de la cama una curita usada falta un poco de atención con el tema de limpieza por lo demás muy positivo

2026-09-06 • via Nuitee
F
Forero • solo_traveller • co
7
Pros:

Tenía aire acondicionado

Cons:

El precio era muy alto y no quedaba cerca a nada turístico

2026-09-05 • via Nuitee
C
Carlos • solo_traveller • co
8
2026-08-31 • via Nuitee
J
Jefferson • couple • co
10
2026-08-27 • via Nuitee
G
Guzman Bocanegra • solo_traveller • co
9
Excelente opción en la ciudad bonita.
Pros:

La ubicación y la comodidad.

Cons:

Todo estuvo perfecto.

2026-08-19 • via Nuitee
M
Marlene • extended_group • aw
8
Pros:

Works was verry friendly

Cons:

Roach in the room

2026-08-16 • via Nuitee
I
Ingry • solo_traveller • co
8
Muy buena
Pros:

Es espectacular la ubicación. Todo súper central, buena ubicación. Personal amable.

Cons:

Pocos restaurantes alrededor. Giro a la izquierda por el semáforo comidas rápidas con excelente atención y a unos pasos a la derecha saliendo del hotel un restaurante para desayunar. En frente está san Andrecito isla.

2026-08-14 • via Nuitee
L
Lasso • couple • co
10
2026-08-14 • via Nuitee