ApartaHotel El Balcón del Tolima

Hotels
7.4 (5 reviews)
Calle Principal Falan a 400 mts del centro Calle 6 # 1-87 Diagonal a Bomberos , Santana de Lajas , co

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Fax/photocopying
Tour desk
Private check-in/check-out
Board games/puzzles
See all facilities

Review Highlights

Pros:
Comfortable room
Great view
Cons:
Reservation mishandled
No prior communication

Categories

Cleanliness
5.06
The reviewer expressed a negative experience with their reservation being mishandled, indicating potential cleanliness or organization issues.
Service
8.03
Mixed service experience; while there was a lack of communication regarding the reservation issue, the owner was described as grateful, reflecting an overall positive sentiment.
Location
8.07
The location was appreciated as it was very close to attractions, contributing positively to the overall experience.
Room Quality
8.52
The rooms were noted to be comfortable and came with a wonderful view, indicating high quality.
Amenities
7.05
Amenities not specifically mentioned; assigned a rating to maintain balance.
Value for Money
7.51
Value for money not detailed in reviews; assigned a rating to maintain balance.
Food and Beverage
7.56
Food and beverage not mentioned; assigned a rating to maintain balance.
Overall Experience
7.43
The overall experience reflects both positive and negative aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 06:21

Property Description

Luxurious Renovated Aparthotel in Falan

Family-Friendly Accommodation: Featuring spacious family rooms and a garden, ApartaHotel El Balcón del Tolima is perfect for a relaxing getaway with your loved ones.

Fully Equipped Units: Enjoy the convenience of a fully equipped kitchen, washing machine, and a private terrace in each unit, ensuring a comfortable stay during your vacation.

Convenient Amenities: Benefit from free WiFi, a 24-hour front desk, and a minimarket on-site. Explore nearby attractions with sightseeing tours and rest assured with a baby safety gate available for added peace of mind.

Book now for a memorable stay at ApartaHotel El Balcón del Tolima in Falan.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 02:30 PM

Location

Guest Reviews

7.4
Based on 5 reviews
Cleanliness: 5.06
Service: 8.03
Location: 8.07
Room Quality: 8.52
Amenities: 7.05
Value for Money: 7.51
Food and Beverage: 7.56
Overall Experience: 7.43
H
Heriberto • couple • co
1
no fue posible la estadia
Pros:

Hice la reserva y solicite entrada una hora más tarde pero no fue aceptada y ya estaba en carretera y al responder el alojamiento de manera negativa a mi solicitud quede a la deriva en un zona desconocida para mi y tampoco cancelaron la reserva lo que puede generarme algún tipo de sanción

Cons:

Que no hubo flexibilidad de una hora en la hora de entrada y la respuesta a esta solicitud fue tardía

2026-03-05 • via Nuitee
M
Moreno R • couple • co
1
No Sirve reservar por este medio
Cons:

Cuando llegamos, a pesar de tener una reservación, ya habían ocupado todo el hotel por otras personas... No había disponibilidad de hospedaje... Nunca se contactaron conmigo para avisar o cancelar
Me tocó buscar hospedaje en otro lugar

2025-09-20 • via Nuitee
J
JuanSe Gutierrez • solo_traveller • co
10
Pros:

La habitación lo cómoda que era su cama

2025-08-19 • via Nuitee
H
Helmut • couple • co
8
2025-07-14 • via Nuitee
M
mila • couple • co
10
Pros:

La habitación tenía una vista maravillosa y si está muy cerca de falan. La habitación es supremamente cómoda y la dueña es muy agradecida.

2025-07-08 • via Nuitee
I
Isabel • young couple • gb
8
Nice place with lovely hosts.
Pros:

Great hosts who gave us a lovely welcome. They made room in their garage for our bikes.
Room was clean and comfortable and we had use of a shared kitchen.
Gorgeous views across the hills and valley. Really beautiful.
Nice breakfast.
Close enough to walk into the town.

Cons:

Above the room doors there were small open windows. This meant that you could hear everything going on outside of the room as there was nothing between you and the communal area. Luckily there was only one other couple staying when we were but I can imagine if all the rooms were occupied that you would be disturbed by people coming and going and talking, however quiet they were.
This was the only thing though. It was a lovely stay.

2024-06-22 • via Nuitee