Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Nice amenities
Cons:
Cleanliness issues
Inconsistent service
Outdated property

Categories

Cleanliness
7.86
Multiple reviews mention cleanliness issues, including dust and outdated appearances.
Service
9.13
Generally praised for helpful staff, although there are significant complaints about poor service in specific instances.
Location
9.37
Many reviews highlight a great location, close to attractions and restaurants.
Room Quality
7.82
Complaints about outdated decor and cleanliness in rooms were noted.
Amenities
8.85
Amenities such as a bar and lobby area were appreciated, although not extensively discussed.
Value for Money
7.81
Concerns were raised about costs not aligning with expectations of the facilities and service.
Food and Beverage
8.36
Food quality was appreciated, but specific breakfast service issues were noted.
Overall Experience
8.83
Mixed reviews indicate a somewhat positive experience overall with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:15

Property Description

Luxurious Accommodations

Indulge in the modern comforts of W Boston, where each guest room is thoughtfully equipped with a Bose audio player, a DVD player, a work desk, and complimentary snacks.

Wellness and Business Facilities

Stay active at the state-of-the-art fitness center or conduct business seamlessly at the full-service business center. After a productive day, unwind at the full-service spa for a rejuvenating experience.

Dining and Entertainment

Savor delectable meals at the on-site restaurant and enjoy a refreshing drink at the vibrant W Lounge. With concierge services and a prime location near Boston Common, your stay at W Boston promises convenience and luxury.

Book now to experience the perfect blend of sophistication and relaxation at W Boston.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 68 per day.

Location

Guest Reviews

8.5
Based on 248 reviews
Cleanliness: 7.86
Service: 9.13
Location: 9.37
Room Quality: 7.82
Amenities: 8.85
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.83
L
Linda • extended_group • us
10
2026-02-10 • via Nuitee
N
Nancy • couple • us
10
A great overnight in Boston ! The staff were wonderful
Pros:

The check in was excellent. The staff was professional and helpful.
The room was very clean. Room service was great quick and a good breakfast

2026-01-19 • via Nuitee
M
Michael • family_with_children • us
10
2026-01-14 • via Nuitee
M
Michael • family_with_children • us
10
Pros:

Was vleam and nice people

2026-01-10 • via Nuitee
N
Nichole • couple • us
10
Amazing people work here, they are all so helpful and so nice! Definitely be back here!
Pros:

Everything!

Cons:

Nothing

2026-01-05 • via Nuitee
M
Michael • family_with_children • us
10
Pros:

I like to stay here is so clean

2026-01-04 • via Nuitee
M
Marcelina • couple • us
1
2026-01-03 • via Nuitee
A
Amy • extended_group • au
8
2026-01-03 • via Nuitee
F
Frank • extended_group • br
8
Ótima, mas chateado com a questão da caução.
Pros:

Tudo muito bonito e pessoas agradáveis.

Cons:

Até agora me devolveram a calção das estadias. E foi alto. 2 mil dólares.

2025-12-29 • via Nuitee
A
Alison • couple • us
10
2025-12-29 • via Nuitee
L
Lisa • solo_traveller • us
9
2025-12-22 • via Nuitee
M
Mitesh • family_with_children • us
8
2025-12-19 • via Nuitee
M
Michael • solo_traveller • us
10
2025-12-17 • via Nuitee
M
Michael • solo_traveller • us
10
2025-12-17 • via Nuitee
D
doron • couple • il
10
2025-12-10 • via Nuitee
K
Kerline • couple • us
10
2025-12-07 • via Nuitee
R
Raymond • couple • us
6
It was okay not what we expected from our past stay at the W over six years ago.
Pros:

I liked the location and that there was a restaurant onsite for drinks/food.

Cons:

In my opinion it was dated and not very clean in the hotel room. There was lots of dust left throughout the furniture and the smell they use to enhance the room smell was too strong.

2025-12-03 • via Nuitee
I
Ilan • solo_traveller • us
1
Terrible
Cons:

Was thrown out by staff in the middle of the night without letting me check in

2025-11-24 • via Nuitee
M
McGustus • couple • us
4
Pros:

Good location and staff.

Cons:

The property is outdated and has not been outdated over the past almost 20 years I’ve been visiting.

2025-11-23 • via Nuitee
N
Nadia • family_with_children • us
3
Great location but because of all the clubs and the 7-11 expect a lot of
Pros:

I liked the location a lot .

Cons:

The hotel is old it needs a serious update . The room was dirty . The doormen were so nice and helpful the receptionist terrible service . I feel it’s not a W it’s a two stars hotels .

2025-11-15 • via Nuitee