The Cumberland by NEU Collective

Hotels
8.8 (1358 reviews)
111 St. John Street, Valletta , Valletta , mt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Location
Service
Food Quality
Cons:
Cleanliness issues due to mosquitoes

Categories

Cleanliness
8.19
Some concerns raised about room cleanliness due to mosquito presence, but daily cleaning was appreciated.
Service
9.16
Staff were described as friendly and excellent in service.
Location
9.2
Location noted as perfect, surrounded by major attractions.
Room Quality
8.65
Rooms were clean, but some guests mentioned issues like darkness and mosquito infestations.
Amenities
8.68
Amenities included a good restaurant, but some minor issues with appliances.
Value for Money
8.64
Good value with high quality restaurant offerings and discounts for guests.
Food and Beverage
9.19
Exceptional breakfast and dinner options, praised by multiple guests.
Overall Experience
8.66
Overall positive experiences shared among guests despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:29

Property Description

Luxurious Accommodation:
Experience comfort and style at The Cumberland Hotel by NEU Collective in Valletta. Enjoy air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV.

Delicious Dining:
Start your day with a delightful breakfast - choose from à la carte, continental, or Full English/Irish options. Indulge in Italian and Mediterranean cuisine at the on-site restaurant, with special dietary requests catered to.

Exceptional Services:
Benefit from a 24-hour front desk, airport transfers, and free WiFi throughout the property. Relax in the shared lounge or explore the city with ease. Book now for a memorable stay at The Cumberland Hotel by NEU Collective.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1358 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
A
Alexandra • extended_group • au
8
Pros:

Breakfast very good
Location brilliant
Room very comfortable

Cons:

No washing machine

2026-04-11 • via Nuitee
B
BARBARA • solo_traveller • it
8
Pros:

Colazione all'inglese molto buona

Cons:

L'odore del bagno

2026-04-11 • via Nuitee
S
Sirbu Lavinia • couple • ro
10
The best hotel in town.
Pros:

Everything

Cons:

Nothing

2026-04-09 • via Nuitee
O
Orazio • couple • it
10
Siamo stati bene, abbiamo girato molto e appreso tanto. Insomma un posto dove non ti annoi.
Pros:

La posizione è ottima per andare da qualsiasi parte senza perdersi.
La colazione è ottima e ben gestita. Il personale molto disponibile.
La terrazzata e la piscina sono interessanti ed è importante che ci siano. Sono un valore aggiunto.

Cons:

Sono soddisfatto di quello che ho trovato.

2026-04-08 • via Nuitee
M
Manuel • family_with_children • es
7
Pros:

Su ubicación

Cons:

Falta luz en habitación

2026-04-06 • via Nuitee
A
Aliki • couple • gr
9
Pros:

Great location, very clean, good breakfast.

Cons:

Indoor yard view

2026-04-06 • via Nuitee
J
JOANNE • couple • gb
10
Pros:

Wonderful place in central Valletta. We were given a free upgrade which made our stay here even more special! Great breakfast each morning - fresh with lots of choice. Staff were friendly and efficient, replacing a light bulb and bringing extra towels when required. Only niggle was a sticking bathroom door - didn't close very easily. Needs some attention. Would highly recommend a stay here!

2026-04-05 • via Nuitee
D
Donald • solo_traveller • us
10
Pros:

Super location. Good value

2026-04-05 • via Nuitee
P
Pankaj • couple • gb
8
2026-04-02 • via Nuitee
P
Piotr • family_with_children • pl
10
2026-04-02 • via Nuitee
S
Steven • couple • gb
10
Ideal location, flawless stay!
Pros:

The location was perfect!

Cons:

I liked everything.

2026-03-31 • via Nuitee
R
Roksana • couple • ua
8
2026-03-29 • via Nuitee
J
june • solo_traveller • gb
10
I will go back and also recommend to others
Pros:

Staff, location, food all excellent

Cons:

All good

2026-03-29 • via Nuitee
M
Michael • couple • de
7
Pros:

Die Lage in der Innenstadt ist günstig um Valletta zu erkunden.
Im Zimmer zur Begrüßung kleine Aufmerksamkeiten Getränke und Knabberei.
Das Personal war freundlich und kam uns mit dem etwas früherem einchecken sehr entgegen.

Cons:

Das Zimmer wirkte kleiner als angegeben und war sehr hellhörig.Gelegentlich schaltete sich eine Lüftung zu, welche insbesondere in der Nacht als störend laut empfunden wurde.
TV vorhanden,kein deutscher Sender.
Frühstück wurde im angrenzenden Lokal gereicht.
Es entsprach nicht unserem Geschmack ,von einer Karte in englischer Sprache konnten Gerichte ausgewählt werden.
Haben uns zur Eierspeise zusätzlich Toast bestellt und mit der Marmelade aus Tütchen bestrichen.
Die Nachbestellung von Kaffee dauerte leider länger.

2026-03-28 • via Nuitee
C
Christophe • family_with_children • ch
9
Pros:

Gentillesse du personnel
Localisation au centre de la Valette

Cons:

Dureté du matelas

2026-03-27 • via Nuitee
A
Adriana • couple • al
9
2026-03-27 • via Nuitee
E
Edyta • extended_group • pl
10
2026-03-26 • via Nuitee
A
Agnieszka • couple • pl
8
Pros:

Lokalizacja super. Pokój naprawdę w porządku. Wszystko co potrzebne było w wyposażeniu. Duży plus za żelazko . Darmowy mini barek na plus .

Cons:

Jedyny niesmak zostal związku z sytuacja że w ostatni dzień musiałam wyjechać na lotnisko przed godziną śniadania które miałam wykupione w hotelu. Dzień przed zapytałam się na recepcji czy w związku z tym otrzymamy jakoś prowiant skoro nie możemy pójść na śniadanie . Po konsultacji z managerem pani zadzwoniła do pokoju informując że nie otrzymamÿ nic do jedzenia . Słaby standard jak na taki hotel . Noesmak pozostał.

2026-03-23 • via Nuitee
V
vincenzo • couple • it
9
Nel cuore della Valletta , rilassatezza e ottima accoglienza in struttura che consiglio vivamente
Pros:

Posizione e cura da parte del personale .Inoltre, quel che a volte può sembrare scomodo : colazione non in struttura, si rivela un plus perché al ristorante dove viene servita si accede direttamente e la qualità delle proposte è estremamente soddisfacente, senza buffet e sprechi .

Cons:

Da migliorare la doccia , ampia e comoda, ma con soffione mal posizionato . Ma è giusto un dettaglio.

2026-03-23 • via Nuitee
R
Rachel • extended_group • gb
9
2026-03-23 • via Nuitee