The Cumberland by NEU Collective

Hotels
8.8 (1630 reviews)
111 St. John Street, Valletta , Valletta , mt

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Food Quality
Cons:
Cleanliness issues due to mosquitoes

Categories

Cleanliness
8.19
Some concerns raised about room cleanliness due to mosquito presence, but daily cleaning was appreciated.
Service
9.16
Staff were described as friendly and excellent in service.
Location
9.2
Location noted as perfect, surrounded by major attractions.
Room Quality
8.65
Rooms were clean, but some guests mentioned issues like darkness and mosquito infestations.
Amenities
8.68
Amenities included a good restaurant, but some minor issues with appliances.
Value for Money
8.64
Good value with high quality restaurant offerings and discounts for guests.
Food and Beverage
9.19
Exceptional breakfast and dinner options, praised by multiple guests.
Overall Experience
8.66
Overall positive experiences shared among guests despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:29

Property Description

Luxurious Accommodation:
Experience comfort and style at The Cumberland Hotel by NEU Collective in Valletta. Enjoy air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV.

Delicious Dining:
Start your day with a delightful breakfast - choose from à la carte, continental, or Full English/Irish options. Indulge in Italian and Mediterranean cuisine at the on-site restaurant, with special dietary requests catered to.

Exceptional Services:
Benefit from a 24-hour front desk, airport transfers, and free WiFi throughout the property. Relax in the shared lounge or explore the city with ease. Book now for a memorable stay at The Cumberland Hotel by NEU Collective.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1630 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
P
Paula • extended_group • ro
8
Experienta de vara torida
Pros:

Locația, curățenia din camere și confortul.

Cons:

Micul dejun oribil, calitatea proasta a mâncării.

2026-08-21 • via Nuitee
Şimşek • solo_traveller • tr
10
Harika konum, harika kahvaltı, tertemiz
Pros:

Otelin herşeyini sevdim. Şuda şöyle olsaydı diyebileceğim hiç bir şey yok. Tertemizdi. Kahvaltı harikaydı. Konum mükemmeldi. Otel müdürü ve tüm çalışanların ilgisi çok iyiydi.

Cons:

Sevmediğim hiç bir şey yok.

2026-08-20 • via Nuitee
M
Mercouris • solo_traveller • cy
9
2026-08-20 • via Nuitee
M
Mari Cruz • solo_traveller • es
8
Pros:

Ubicación y personal .

Cons:

Habitación cama de buhardilla peligroso bajar de noche wc

2026-08-20 • via Nuitee
M
Massimo • solo_traveller • it
7
Pros:

La struttura e' molto bella ed affascinante, camere grandi , moderne e pulite.
In posizione centralissima a ridosso della piazza principale.
Al nostro arrivo abbiamo anche trovato in camera una bottiglia di vino come benvenuto( che nn abbiamo bevuto in qua ti astemi)

Cons:

Colazione pessima.
Servizio alla carta con sola scelta di breakfast all' inglese.
Insomma mi aspettavo un buffet ricco di prodotti da forno,cereali e confetture.
Ma solo salsicce bacon uova e banane in tutte le salse...Ho dovuto ripiegare al vicino supermercato per portare un po' di cose in camera.

2026-08-19 • via Nuitee
G
Grazia • family_with_children • it
9
2026-08-19 • via Nuitee
J
Johanna • couple • de
8
Alles super!
Pros:

Sehr zentral gelegene Unterkunft. Man erreicht die Fähre und Busstationen innerhalb von 5-10 Gehminuten.

Cons:

-

2026-08-19 • via Nuitee
N
Nele • couple • de
10
2026-08-19 • via Nuitee
Z
ZosiaJ • solo_traveller • pl
7
Dobry wybór na krótki wypad
Pros:

Bardzo dobra lokalizacja i miła obsługa. Polecam hotel na kilkudniowy wypad. Na 5 piętrze dostępne jest jacuzzi i leżaki.
Śniadanie dobre - można wybierać z karty(duża różnorodność). Możliwość zostawienia bagaży wcześniej w hotelu

Cons:

Dość mocno nosi się hałas z korytarza. Słaba komunikacja pomiędzy obsługa. Po zapytaniu czy istnieje możliwość lunchboxa zamiast śniadania ze względu na wczesny wylot, pani zaproponowała sandwiche ale rano następnego dnia nikt nic nie wiedział. Być może nie było takiej możliwości, ale nikt nas o tym nie poinformował

2026-08-19 • via Nuitee
O
Oana • solo_traveller • ro
10
L-am salvat in Google Maps ca să revin! :)
Pros:

Hotelul este situat intr-o clădire de secol 16, in centrul istoric la Vallettei, in proximitatea majorității obiectivelor istorice.
Am stat intr-o camera dublă, la etajul 2 al hotelului, foarte spațioasă, cu acces pe scări sau cu liftul.
Curățenia camerei și schimbarea prosoapelor s-au făcut în fiecare zi sau la cerere. De asemenea, apa pentru băut a fost schimbată ori de câte ori a fost nevoie.
Micul dejun a putut fi comandat à la carte, mâncarea a fost gustoasă și porțiile generoase.
Personalul de la recepție a fost amabil.
Există spațiu pentru depozitarea bagajelor in lobby-ul hotelului și posibilitate de late check-out în limita disponibilității.

Cons:

Camera a fost întunecoasă din cauza obloanelor din lemn, pe care, mărturisesc, nu am îndraznit să le deschid, motiv pentru care și aerisirea camerei a fost problematică.
După utilizarea dușului se simțea un miros neplăcut in baie.

2026-08-17 • via Nuitee
M
Maria Cristina • solo_traveller • it
10
Soggiorno perfetto nel cuore di La Valletta
Pros:

Hotel in posizione centralissima a La Valletta, a due passi dalla Cattedrale di San Giovanni, dal molo e dal terminal degli autobus. Gli interni sono moderni e curati nei minimi dettagli, e la piscina sulla terrazza offre una vista meravigliosa. Il personale è cordiale e sempre disponibile per qualsiasi esigenza. Colazione ottima. Se dovessi tornare a Malta, soggiornerei sicuramente di nuovo qui!

2026-08-17 • via Nuitee
M
Mayara • couple • br
8
2026-08-16 • via Nuitee
C
Cornelia • solo_traveller • ch
9
Pros:

Super Lage, sehr schönes, grosses und sauberes Zimmer, resp.Suite. Die Terrasse wäre sensationell (während unseres Aufenthaltes war es einfach zu heiss, um sie ausgiebig nutzen zu können). Frühstück war à la carte im eigenen Restaurant, sehr fein. Es gibt auch einen Dachbereich mit Liegestühlen und Jacuzzi mit toller Aussicht auf Valletta.

Cons:

Eigentlich nichts :-)

2026-08-15 • via Nuitee
M
Maciek • solo_traveller • pl
10
Pros:

Świetnie położony hotel w starej kamienicy, bardo dobry standard, miła obsługa, przestronne pokoje szczególnie te 4 osobowe

Cons:

Pokoje na parterze mają okna na wewnętrzne patio przez co cyrkulacja powietrza słaba

2026-08-14 • via Nuitee
D
DizzieB • solo_traveller • au
8
Good, central location.
Pros:

Excellent location. Easy to walk everywhere and access restaurants.
Lovely and cool inside.

Cons:

The Deluxe rooms that had street views had very small windows that allowed you to see the outside, but you couldn't look down the street.
One room had a nib wall and the bed sat in the middle of the room. It didn't have a good feel.

2026-08-14 • via Nuitee
F
Flavia • couple • br
10
Excelente localização, conforto com bom custo benefício
Pros:

Localização, café da manhã à la carte, quarto muito confortável

Cons:

Em função de ser muito no meio das ruas antigas, o taxi não chega na porta do hotel

2026-08-13 • via Nuitee
J
Julia • couple • de
8
2026-08-12 • via Nuitee
O
OLIVIA • couple • au
10
Perfect!
Pros:

The location are staff were amazing - thank you so much to Asif who welcomed us so late in the evening and Latisa who helped us with great recommendations each time!

2026-08-11 • via Nuitee
A
Anna • extended_group • se
10
2026-08-10 • via Nuitee
R
R.H. V • solo_traveller • es
7
Un pequeño oasis en el ca lor de Malta
Pros:

El jacuzzi y la habita ion y el baño

Cons:

Habitación sin ventanas. Desayuno muy reducido por carta

2026-08-10 • via Nuitee