The Cumberland by NEU Collective

Hotels
8.8 (1299 reviews)
111 St. John Street, Valletta , Valletta , mt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Location
Service
Food Quality
Cons:
Cleanliness issues due to mosquitoes

Categories

Cleanliness
8.19
Some concerns raised about room cleanliness due to mosquito presence, but daily cleaning was appreciated.
Service
9.16
Staff were described as friendly and excellent in service.
Location
9.2
Location noted as perfect, surrounded by major attractions.
Room Quality
8.65
Rooms were clean, but some guests mentioned issues like darkness and mosquito infestations.
Amenities
8.68
Amenities included a good restaurant, but some minor issues with appliances.
Value for Money
8.64
Good value with high quality restaurant offerings and discounts for guests.
Food and Beverage
9.19
Exceptional breakfast and dinner options, praised by multiple guests.
Overall Experience
8.66
Overall positive experiences shared among guests despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:29

Property Description

Luxurious Accommodation:
Experience comfort and style at The Cumberland Hotel by NEU Collective in Valletta. Enjoy air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV.

Delicious Dining:
Start your day with a delightful breakfast - choose from à la carte, continental, or Full English/Irish options. Indulge in Italian and Mediterranean cuisine at the on-site restaurant, with special dietary requests catered to.

Exceptional Services:
Benefit from a 24-hour front desk, airport transfers, and free WiFi throughout the property. Relax in the shared lounge or explore the city with ease. Book now for a memorable stay at The Cumberland Hotel by NEU Collective.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1299 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
M
Moreschi Matteo • couple • it
9
2026-02-14 • via Nuitee
R
Ruohong • couple • pt
9
2026-02-14 • via Nuitee
P
Petra • couple • de
9
Sehr zentral und sehr freundlich
Pros:

Kurzfristige Buchung möglich, freundlicher Empfang, ein großes Zimmer, ein leckeres Frühstück

Cons:

Im Zimmer kein Tageslicht, wir wurden früh morgens von lauten Geräuschen geweckt

2026-02-13 • via Nuitee
C
Christopher • couple • gb
5
Okay, but could be much better
Pros:

Great location, good sized room & bathroom, lovely terrace, friendly staff

Cons:

Entrance a bit shabby, couldn’t have a bath as water drains with plug closed, terrible quality breakfast, rooms need a some TLC.

2026-02-12 • via Nuitee
L
Louise • solo_traveller • fr
10
Excellent, highly recommend!
Pros:

Great location, walking distance from everything, lovely rooms, amazing roof top views, great breakfast & fab staff.

Cons:

It’s on a pedestrianised road, this may be an issue for some with mobility issues, as cabs can’t get too close (very short walk) so would need to carry bags. Not an issue for us, but something some may need to be aware of.

2026-02-12 • via Nuitee
L
Louise • solo_traveller • fr
10
So good I stayed longer!
Pros:

Great location, rooms, views & staff.. I extended my stay!

Cons:

Could be a bit noisy at night, as you would expect at an inner city location. Road to hotel is pedestrianised, this didn’t bother me, but means cabs can’t get to the door.

2026-02-12 • via Nuitee
N
Natasa • family_with_children • hr
6
I would recommend this location, but skip the breakfast.
Pros:

The location is great, close to everything. The rooms are spacious, the bathroom is large. Everything is clean and tidy. The staff is helpful. The bedding is excellent.

Cons:

It would be better if there were a buffet in the hotel; breakfasts are very monotonous like this. No squeezed juice, they ran out of hot chocolate. The dining room is very small, and you are constantly exposed to drafts.
When I booked the hotel, it said they would organize a free taxi from the airport, but when I booked it, that was no longer an option.

2026-02-11 • via Nuitee
M
Maxine • couple • mt
8
2026-02-11 • via Nuitee
A
Alexander • family_with_children • at
5
Der Start war etwas holprig, danach passte es aber wieder
Pros:

Die Lage, das Frühstück war gut. Am zweiten Tag verlief aber alles reibungslos und das neue Zimmer war deutlich besser. Ein solides Haus mit sehr bemühtem Personal.

Cons:

Der Start war etwas holprig, da das erste Zimmer Mängel aufwies. Ein großes Lob jedoch an die Rezeption: Beim Umzug am ersten Tag wäre eine Refundierung für das Zimmer ohne Balkon schön gewesen.

2026-02-09 • via Nuitee
J
Jennifer Claudia • solo_traveller • gb
10
Lovely hotel and very good location
Pros:

The room is very spacious and clean .
Staff were very welcoming , polite and helpful.
Good variety of breakfast options .

2026-02-09 • via Nuitee
C
Cuic • family_with_children • hr
10
2026-02-08 • via Nuitee
N
Nando • couple • gb
8
Sicuramente da ritornarci
Pros:

La gentilezza dello staff e la camera spaziosa

Cons:

I cuscini scomodi purtroppo

2026-01-29 • via Nuitee
M
Maha • extended_group • ae
9
I want to thank thewaited with us under the rain while we waited for the taxi
Pros:

I want to thank the receptionist who went out of his way and booked airport taxi and stayed with us under the rain while we waited for the taxi

2026-01-28 • via Nuitee
B
Betsie • couple • pt
10
Excellent staff and accommodations.
2026-01-28 • via Nuitee
T
Tangeda • extended_group • us
9
2026-01-28 • via Nuitee
P
Paulina • couple • pl
10
2026-01-25 • via Nuitee
F
Furtuna • solo_traveller • xk
9
2026-01-25 • via Nuitee
P
Paolo • extended_group • it
8
2026-01-25 • via Nuitee
K
Kamil • couple • pl
10
2026-01-24 • via Nuitee
A
Almudena • couple • es
10
Pros:

Ubicación

2026-01-24 • via Nuitee