The Cumberland by NEU Collective

Hotels
8.8 (1630 reviews)
111 St. John Street, Valletta , Valletta , mt

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Location
Service
Food Quality
Cons:
Cleanliness issues due to mosquitoes

Categories

Cleanliness
8.19
Some concerns raised about room cleanliness due to mosquito presence, but daily cleaning was appreciated.
Service
9.16
Staff were described as friendly and excellent in service.
Location
9.2
Location noted as perfect, surrounded by major attractions.
Room Quality
8.65
Rooms were clean, but some guests mentioned issues like darkness and mosquito infestations.
Amenities
8.68
Amenities included a good restaurant, but some minor issues with appliances.
Value for Money
8.64
Good value with high quality restaurant offerings and discounts for guests.
Food and Beverage
9.19
Exceptional breakfast and dinner options, praised by multiple guests.
Overall Experience
8.66
Overall positive experiences shared among guests despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:29

Property Description

Luxurious Accommodation:
Experience comfort and style at The Cumberland Hotel by NEU Collective in Valletta. Enjoy air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV.

Delicious Dining:
Start your day with a delightful breakfast - choose from à la carte, continental, or Full English/Irish options. Indulge in Italian and Mediterranean cuisine at the on-site restaurant, with special dietary requests catered to.

Exceptional Services:
Benefit from a 24-hour front desk, airport transfers, and free WiFi throughout the property. Relax in the shared lounge or explore the city with ease. Book now for a memorable stay at The Cumberland Hotel by NEU Collective.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1630 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
S
Sameer • family_with_children • gb
9
2026-09-03 • via Nuitee
E
Emmanuel • solo_traveller • fr
10
Pros:

Great location. Comfortable hotel

2026-09-02 • via Nuitee
A
Amanda • couple • au
10
2026-09-02 • via Nuitee
L
Lynn • couple • gb
8
2026-09-01 • via Nuitee
S
Salome • couple • es
10
2026-09-01 • via Nuitee
K
Korrou • family_with_children • gr
9
Pros:

The location is excellent, the cleaning service was very good and the blond man receptionist was extremely friendly.

Cons:

We didn’t like the breakfast and there was too much noise outside at night.

2026-08-31 • via Nuitee
L
Lisa • solo_traveller • it
9
Pros:

Posizione ottima.La camera molto bella ed accogliente. Ogni giorno mi lasciavano una bottiglia di acqua in camera. Colazione a la carte e ristorante molto buono. Pulito.

Cons:

Materasso e cuscini da migliorare.

2026-08-29 • via Nuitee
S
severino • solo_traveller • it
6
Pros:

La struttura e la posizione, buona la pulizia e l'accoglienza

Cons:

Assolutamente negativa la colazione

2026-08-28 • via Nuitee
K
Kenneth • solo_traveller • au
7
Pleasant stay in great location.
Pros:

Lovely room with view.

Cons:

Very very mean breakfast portions.

2026-08-27 • via Nuitee
O
Oben • couple • tr
10
2026-08-26 • via Nuitee
D
Diane • couple • de
7
gut
Pros:

alles

Cons:

das Eier, Rühreier zum Frühstück waren Instant und wenig Brot , der Kaffee war sehr gut und der Orangensaft auch

2026-08-26 • via Nuitee
R
Rob • solo_traveller • it
9
2026-08-25 • via Nuitee
I
István • couple • hu
8
Kényelmes, otthonos szoba, jó elhelyezkedésű szálloda, finom ételekkel.
Pros:

Nagyon kedves személyzet, szívélyes fogadtatás. Nagyon jó az elhelyezkedés.

Cons:

A szobánkban enyhe dohos szag volt folyamatosan, az ablak a belső udvarra nézett.

2026-08-25 • via Nuitee
D
Dirk • couple • de
2
Absolut nicht empfehlenswert, da miserable Zimmer ohne Tageslicht!
Pros:

Gut war das freundliche Personal und die gute Kūche!

Cons:

Miserabel war, dass unser Zimmer kein Tageslichtfenster hatte und dies in der Bewerbung der Zimmer ūber Booking.com leider nicht ersichtlich war. Das geht gar nicht. Auch gab es Zimmerleuchten, die nicht betrieben werden konnten, da die Steckdosen für die Lampen nicht funktioniert haben.

2026-08-24 • via Nuitee
S
Sancha • solo_traveller • es
10
2026-08-24 • via Nuitee
E
Emanuele • couple • it
10
Bellissimo hotel , posizione ottimale ! Pulito e personale gentile.
Pros:

Posizione ottimale !

2026-08-24 • via Nuitee
C
Claudia • solo_traveller • it
9
Pros:

Posizione top. Letto super comodo. Staff super gentile. Se dovessi riandare a La Valletta soggiornerei senza ombra di dubbio in questo Boutique Hotel. Esperienza molto positiva! Hotel super carino, moderno e curato, con un letto comodissimo e soprattutto una posizione eccellente, a pochi passi dalla Basilica di San Giovanni e perfetta per visitare comodamente La Valletta interamente a piedi.

Dopo una prima notte in una camera che risultava un po’ rumorosa, lo staff è intervenuto immediatamente, cambiandoci stanza e supportandoci al 100% con grande attenzione e disponibilità.

Molto buona anche la colazione: personalmente non amo i grandi buffet, anche per lo spreco che spesso comportano, e ho apprezzato molto la possibilità di ordinare ciò che si desidera, con una buona varietà e tutto preparato con cura.

Un ringraziamento particolare al signor Antonello, davvero gentilissimo, ma anche a tutti i receptionist e alla persona che ci ha accolto ogni mattina a colazione. Staff attento, disponibile e professionale. Consigliatissimo!

2026-08-23 • via Nuitee
S
Silvia • solo_traveller • es
9
2026-08-23 • via Nuitee
P
Paula • extended_group • ro
8
Experienta de vara torida
Pros:

Locația, curățenia din camere și confortul.

Cons:

Micul dejun oribil, calitatea proasta a mâncării.

2026-08-21 • via Nuitee
M
Mari Cruz • solo_traveller • es
8
Pros:

Ubicación y personal .

Cons:

Habitación cama de buhardilla peligroso bajar de noche wc

2026-08-20 • via Nuitee