Hotel Santamaria INN

Hotels
8.7 (74 reviews)
Calle 20 No 20-30 , La Ceja , co

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good service
Great location
Cons:
Noise from outside
High stairs for access

Categories

Cleanliness
8.76
Cleanliness is generally good, but some concerns about noise external.
Service
9.23
The staff were very friendly and helpful.
Location
9.27
Excellent location, very convenient.
Room Quality
8.22
Room features like lighting were mentioned negatively.
Amenities
8.25
Lacked some amenities like a ceiling fan.
Value for Money
8.21
Perceived as slightly costly for the offerings.
Food and Beverage
8.76
No specific mentions, but standard for hotel tier.
Overall Experience
8.93
Overall a good stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:52

Property Description

Mountain Views and Family-Friendly Atmosphere

Hotel Del Parque, located in the heart of La Ceja, offers stunning mountain views and a children's playground, perfect for families. The cozy rooms feature cable TV, a minibar, and private bathrooms with hot showers. Enjoy the city views from the terrace or explore the Main Square just steps away.

Modern Amenities and Convenience

Stay connected with free WiFi and take advantage of the private parking during your stay. The 24-hour front desk is always available to assist you with any needs or inquiries.

Explore Nearby Attractions

Venture out to Guatapé or Rionegro, both within a short drive from the hotel. And with the José María Córdova International Airport just 20 km away, your travels are made easy. Book your stay at Hotel Del Parque for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 74 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.93
S
Sanchez • extended_group • us
8
Bella estadía
Pros:

Los empleados muy profesionales y serviciales.

Cons:

No tiene ascensor, 3 pisos para personas adultas mayores , es un poco complicado, pero el Hotel es muy recomendable.

2026-07-25 • via Nuitee
R
Ruiz • solo_traveller • co
10
2026-07-24 • via Nuitee
K
Kathe • solo_traveller • co
9
2026-07-20 • via Nuitee
C
Carolina • solo_traveller • co
10
2026-07-18 • via Nuitee
I
Ingrid • family_with_children • us
6
Pros:

Location was great, property and rooms were clean.

Cons:

The beds were extremely hard - very uncomfortable. There were no fans in the room (there is no air conditioning so fans would have helped). We slept with the windows open and it was very noisy. We were woken up at 5am or 6am every morning.

2026-07-11 • via Nuitee
M
Mary • solo_traveller • cr
10
Location was in the town Central Park. The rooms were set back off the streets so it was quiet and restful.
Pros:

Location was outstanding

2026-07-10 • via Nuitee
R
Ruben • solo_traveller • co
9
Pros:

Los acabados en madera y lámparas en hierro. También cuadros costumbristas en las paredes
Buenas opciones de desayuno y a la carta

Cons:

Faltó otro jabón para la ducha

2026-07-04 • via Nuitee
D
Daniel • solo_traveller • co
9
Pros:

La ubicación del hotel es maravillosa, en todo el parque de La Ceja.

2026-07-03 • via Nuitee
M
Martha • extended_group • co
9
Muy descansada, teniendo encuenta que ibamos de trabajo, fue un muy descanso
Pros:

el aseo de lugar

Cons:

la atenciòn telefonica

2026-07-01 • via Nuitee
A
Alejandro • solo_traveller • co
10
2026-07-01 • via Nuitee
M
Monica Lisseth • extended_group • pa
8
2026-06-25 • via Nuitee
Y
Yonatan • couple • co
10
2026-06-20 • via Nuitee
S
Sara • couple • co
10
2026-06-04 • via Nuitee
D
Deisy • family_with_children • co
9
Pros:

La ubicación, el aseo

Cons:

Un poco pequeña la habitación

2026-05-26 • via Nuitee
D
Diana • solo_traveller • co
10
Pros:

Me esperaron hasta la hora que pude llegar, me atendieron bien y la habitacion muy cómoda

Cons:

Todo bien

2026-05-25 • via Nuitee
D
Dora • extended_group • us
10
Excelente ubicación
Pros:

La amabilidad de la gente

Cons:

Se oye mucho el ruido del restaurante del primer piso a primeras horas de la mañana .

2026-05-24 • via Nuitee
O
Oscar • solo_traveller • co
9
2026-05-21 • via Nuitee
H
Herrera • family_with_children • co
9
2026-05-19 • via Nuitee
O
Obed • solo_traveller • co
9
Excelente, calidad.y servicio
Pros:

Ubicacion, limpieza y atención

2026-05-18 • via Nuitee
J
Jose • family_with_children • co
10
2026-05-14 • via Nuitee