Hotel Santamaria INN

Hotels
8.7 (45 reviews)
Calle 20 No 20-30 , La Ceja , co

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Tour desk
Ironing service
Massage services
Packed lunches
See all facilities

Review Highlights

Pros:
Good service
Great location
Cons:
Noise from outside
High stairs for access

Categories

Cleanliness
8.76
Cleanliness is generally good, but some concerns about noise external.
Service
9.23
The staff were very friendly and helpful.
Location
9.27
Excellent location, very convenient.
Room Quality
8.22
Room features like lighting were mentioned negatively.
Amenities
8.25
Lacked some amenities like a ceiling fan.
Value for Money
8.21
Perceived as slightly costly for the offerings.
Food and Beverage
8.76
No specific mentions, but standard for hotel tier.
Overall Experience
8.93
Overall a good stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:52

Property Description

Mountain Views and Family-Friendly Atmosphere

Hotel Del Parque, located in the heart of La Ceja, offers stunning mountain views and a children's playground, perfect for families. The cozy rooms feature cable TV, a minibar, and private bathrooms with hot showers. Enjoy the city views from the terrace or explore the Main Square just steps away.

Modern Amenities and Convenience

Stay connected with free WiFi and take advantage of the private parking during your stay. The 24-hour front desk is always available to assist you with any needs or inquiries.

Explore Nearby Attractions

Venture out to Guatapé or Rionegro, both within a short drive from the hotel. And with the José María Córdova International Airport just 20 km away, your travels are made easy. Book your stay at Hotel Del Parque for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 45 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.93
M
Mariana • solo_traveller • co
10
Pros:

Muy buena ubicación. Habitación amplia

2026-04-25 • via Nuitee
• couple • co
8
2026-04-16 • via Nuitee
J
Johnny • extended_group • co
8
Estuvo bien
Pros:

Desayuno

Cons:

No había casi jabón en el baño. Y las toallas siempre las cambiaban de lugar.

2026-04-14 • via Nuitee
H
Hincapié Castañeda • family_with_children • co
9
Pros:

Ubicación

2026-04-08 • via Nuitee
D
Duwey Andrés • extended_group • co
10
Pros:

Muy limpio y acogedor

2026-04-05 • via Nuitee
L
Luisa Fernanda • couple • co
10
1000/10 En todo su servicio.
Pros:

Excelentes instalaciones y personas de servicio.

Cons:

Todo súper bien.

2026-03-28 • via Nuitee
D
Demóstenes Oriol • family_with_children • co
5
Decepción costo beneficio
Pros:

La ubicación

Cons:

Las instalaciones, la alcoba o dormitorio no tiene buena imagen, el baño muy sencillo, jabón defectuoso, temevisor pequeño y sonido como radio sin smart TV.

2026-03-24 • via Nuitee
V
Vanezza Escobar • solo_traveller • co
7
2026-03-20 • via Nuitee
J
jawin Arley • family_with_children • co
1
Pros:

Nada porque no pudimos alojarnos en el hotel

Cons:

No cumplieron con el acuerdo de alojamiento para dos personas cuando la reserva se realizó se especificaba que éramos dos personas y al llegar solo nos dijeron que estaba la reserva solo para una persona

2026-03-16 • via Nuitee
N
Nestor • solo_traveller • co
10
Pros:

Instalaciones

Cons:

Nada

2026-03-11 • via Nuitee
N
Nathalia • couple • co
10
Pros:

Excelente servicio, ubicación, oferta gastronómica. Volvería sin duda.

Cons:

N/A

2026-03-09 • via Nuitee
A
Alejandro • couple • co
8
2026-02-26 • via Nuitee
W
WILLIAM • couple • co
8
Pros:

la ubicación.

Cons:

No tener ascensor y la bulla que se siente en la mañana

2026-02-25 • via Nuitee
J
Johnatan • family_with_children • co
10
2026-02-23 • via Nuitee
N
Natalia • family_with_children • co
10
2026-02-12 • via Nuitee
J
Juan • extended_group • co
7
Pros:

Las habitaciones, con un aseo excelente, la atención del personal, muy buena restaurante, ubicado en primer piso, excelente delicioso

Cons:

Hice la reserva por Booking y no tenía conocimiento en el momento en que hice la reserva que me exponía una habitación pequeña diferente, a las que ya había hospedado antes la aplicación no me mostró la diferencia en cuanto a comodidad

2026-01-31 • via Nuitee
A
Adriana • couple • co
10
FELICIDAD Y TRANQUILIDAD
2026-01-29 • via Nuitee
J
Jon • family_with_children • us
8
Watch out for the pole
Pros:

Great location cute hotel nice crew. The room was comfortable enough. I would return but choose a better room. The price is great so I'm not really complaining

Cons:

There's a support beam in the middle of the room and it's difficult to get by. The doorway to the bathroom is extremely narrow I'm a skinny guy but anyone that was heavy would have to turn sideways and hope they can squeeze through. The support beam is in a place where if you open the closet you won't be able to walk through the room.They have coffee it's instant coffee so..

2026-01-28 • via Nuitee
D
Daniel • solo_traveller • ca
8
Pros:

Great location the room a bit noisy

2026-01-28 • via Nuitee
A
Andrew • family_with_children • jm
10
Great hotel!
Pros:

A great hotel. The room was very comfortable and clean. The staff were friendly. It is located by the park with nice restaurants downstairs. Good value 👍. I will stay again.

2026-01-26 • via Nuitee