Hyatt Centric Cairo West

Hotels
Hyatt Centric
9.4 (708 reviews)
Building 10, Pryamids Heights Business Park , Cairo , eg

Children allowed

Facilities

Nightclub
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
See all facilities

Review Highlights

Pros:
Exceptional Service
Clean Facilities
Good Location
Comfortable Rooms
Cons:
Slow Restaurant Service
High Transport Costs

Categories

Cleanliness
9.55
Overall positive sentiments regarding cleanliness and maintenance.
Service
10
Exceptional service highlighted, especially from staff members like Mariam.
Location
9.52
Convenient for accessing major sites, though some mention distance from downtown.
Room Quality
9.06
Rooms are well-designed and comfortable, but some maintenance issues noted.
Amenities
9.51
Great amenities, including a pool and good breakfast choices.
Value for Money
9.54
Good value for the experience provided, though some transport costs could be better.
Food and Beverage
8
Restaurant service slow and food quality mentioned as needing improvement.
Overall Experience
10
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:52

Property Description

Luxurious Accommodations
Experience air-conditioned rooms with modern amenities and stunning city views.

Dining Excellence
Enjoy a delicious breakfast buffet and diverse dining options including Pizza and international cuisine.

Convenient Location
Located just 15 km from Giza Pyramids and offering easy access to Cairo Tower and Sphinx International Airport.

Book your stay at Hyatt Centric Cairo West for an unforgettable experience in Cairo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 708 reviews
Cleanliness: 9.55
Service: 10
Location: 9.52
Room Quality: 9.06
Amenities: 9.51
Value for Money: 9.54
Food and Beverage: 8
Overall Experience: 10
M
Mohamed Hesham family_with_children eg
8
Pros:

Pool time, gym

Cons:

Some staff attitudes such at pool areas, the cleanliness of the bathroom specially at shower area it was fixed when I requested a technician.

2026-06-06 via Nuitee
N
Nourane couple eg
10
Mariam Mofdy was truly amazing! She was very helpful and ensured that everything was exceptional Mariam truly deserves
2026-06-06 via Nuitee
C
Carlos solo_traveller ae
10
2026-06-05 via Nuitee
M
Mariem couple eg
9
2026-06-03 via Nuitee
F
Fatma couple kw
8
Pros:

نظيف وهادي جدا

Cons:

اللوكيشن فقط والقيمه مقابل المكان

2026-06-02 via Nuitee
M
MCC couple it
10
Relax e cultura
Pros:

La posizione per la vicinanza dei siti archeologici

2026-06-01 via Nuitee
A
Adham couple qa
9
I wanted to extend my sincere thanks to Mr. Naail for his exceptional hospitality. He made the check-in process wonderfu
Pros:

The artistic vibe of the hotel and the hospitality of the staff

Cons:

The loud music noise around the pool area

2026-06-01 via Nuitee
A
Adham couple qa
9
2026-06-01 via Nuitee
G
Ghalya couple kw
10
Pros:

All was great mohammed , mariam and ahmad was perfect 🤍🤍🤍

Cons:

Nothing

2026-06-01 via Nuitee
A
Adham couple qa
9
2026-05-31 via Nuitee
J
Jassem couple kw
10
Extremely Happy ❤️
Pros:

⭐️⭐️⭐️⭐️⭐️

I would like to thank Maryam for her amazing service and hospitality. She was very professional, kind, and helpful throughout my stay. She made everything easy and always responded quickly to any questions or requests.

Her attention to detail and care truly made my experience much better. I really appreciate all her efforts and highly recommend dealing with her. Thank you, Maryam, for everything!

2026-05-29 via Nuitee
K
Karim family_with_children eg
10
Pros:

Exceptional stay. The hotel, facilities, and customer service were all outstanding. A special thanks to Mariam in Guest Relations — she truly went above and beyond to make our stay very pleasant and memorable.

2026-05-29 via Nuitee
S
Sandra solo_traveller eg
10
Amazing stay
Pros:

Amazing hotel design and art. Service is fantastic. Staff are very friendly and professional. Overall amazing experience. We were pampered. An extra thank you to Mariam from the guest experience; she went over and above to make sure we are happy with our stay

Cons:

No complaints. Overall amazing experience. Would definitely do it again soon.

2026-05-28 via Nuitee
H
Hessa couple kw
10
اكرر الاقامه
Pros:

تعامل جدا راقي من قبل الموظفين و خاصه (مريم) انسانه جدا راقيه و طريقتها بالتعامل مع الناس جدا محترمه و انسانه حبوبه و الموظفون كلهم بدون استثناء شكرا الاقامه كانت ممتازه

Cons:

لايوحد

2026-05-28 via Nuitee
M
Mohamed solo_traveller eg
9
2026-05-24 via Nuitee
K
Khaled couple sa
9
2026-05-24 via Nuitee
G
Giorgos couple gr
10
2026-05-24 via Nuitee
M
Mohamed Nassim extended_group dz
10
2026-05-23 via Nuitee
D
Dina couple jo
10
شكرا للجميع لما لقاء قريب
Pros:

الفندق خييييال من كل النواحي الستاف والموظفين الاستقبال والنظافه والمدراء صراحه من أجمل الفنادق تعامل اشكر استاذ عمر مدير الفندق موظفه الاستقبال مريم موفدي استقبالها ممتاز وكنت صراحه مريضه اهتمو فيني اكثر من المستشفى🤣🤣🤣 شكرا شكرا شكرا

Cons:

كل شي جمييييل

2026-05-22 via Nuitee
M
Mohammed couple sa
10
Best Service ever❤️
Pros:

My stay at Hyatt Centric Cairo West was truly a wonderful and exceptional experience in every sense of the word. The purpose of my trip was relaxation and peace of mind, and I absolutely achieved that during my stay.

I would especially like to thank Ms. Maryam guest relation Manager, who clearly has great experience in welcoming and assisting guests at this hotel. She welcomed us warmly, helped us with great professionalism and kindness, and was always dedicated to fulfilling our requests and making sure we were comfortable throughout our stay.

Ms. Maryam is truly a valuable asset to this hotel, and this does not diminish the efforts of the rest of the staff, because they were all amazing as well. However, she was especially outstanding and memorable.
And i would like to thank Mr Wassem as well he was so nice and helpful with us during our stay.
I will always choose this hotel again and confidently recommend it to all my friends and family.
This is not just a review, but an honest testimony and appreciation for everyone working at this wonderful hotel.

2026-05-21 via Nuitee