Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent staff service
Lovely location
Cons:
Dirty rooms
High prices for poor quality

Categories

Cleanliness
7.25
Multiple reviews indicated issues with dirty rooms and unclean facilities.
Service
10
Many comments highlighted the incredible and attentive service provided by the staff.
Location
9.75
The location was generally appreciated, though some found it complicated to reach.
Room Quality
8.75
Rooms were noted as nice but reported to be unclean, affecting the overall impression.
Amenities
9.25
Amenities were mentioned positively but noted as not fully meeting luxury expectations.
Value for Money
8.25
Prices were criticized as extremely high relative to quality, impacting perceived value.
Food and Beverage
8.75
Food was rated as good but also had complaints about quality in some instances.
Overall Experience
10
Despite some criticisms, the overall sentiment reflected positive experiences during stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:36

Property Description

Luxurious Amenities

Indulge in a stay at Soy Local Islawa with its outdoor swimming pool, private beach area, and lush garden - perfect for a relaxing getaway.

Exceptional Services

Enjoy top-notch services with a 24-hour front desk, room service, and free WiFi throughout the property for a seamless and comfortable stay.

Exciting Activities

Embark on thrilling water sports adventures and explore the underwater world through snorkeling, all while staying at Soy Local Islawa.

Book now to experience the ultimate blend of luxury and relaxation at Soy Local Islawa in Cartagena de Indias.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 243 reviews
Cleanliness: 7.25
Service: 10
Location: 9.75
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 10
S
Sonia • couple • cr
9
2026-04-08 • via Nuitee
C
Cristián • couple • cl
8
2026-04-07 • via Nuitee
A
Alexandra • couple • fr
4
Séjour décevant malgré un cadre magnifique
Pros:

L’endroit est très joli mais c’est la seule chose de positive

Cons:

L’endroit est absolument magnifique, avec un cadre naturel exceptionnel qui pourrait promettre une expérience inoubliable. Malheureusement, le reste n’a pas été à la hauteur de ce standing annoncé.

Le personnel s’est montré très peu professionnel et particulièrement désagréable durant notre séjour, ce qui a fortement impacté notre expérience. La seule note positive concerne un serveur, dont je ne connais malheureusement pas le nom, qui a été aimable et attentionné.

L’hôtel est présenté comme un établissement de luxe situé sur une île privée, mais cela est loin de la réalité. Il y a un passage constant de jets ski qui s’arrêtent toutes les 10 minutes devant le balcon, notamment au moment du petit-déjeuner, pour proposer des tours. Ils étaient très insistants, ce qui enlève toute sensation d’intimité et de tranquillité.

Enfin, la restauration ne justifie absolument pas les prix pratiqués. Le rapport qualité/prix des plats est très décevant.

En résumé, un lieu splendide mais une expérience globale très loin des attentes pour un hôtel de ce standing.

2026-03-26 • via Nuitee
L
Lyda del Pilar • couple • co
9
Paradisíaco
Pros:

Es un lugar paradisíaco, excelente opción si te quieres desconectar de la rutina. El personal siempre estuvo muy atento a nuestros requerimientos

Cons:

Teniendo en cuenta que es una isla donde solo puedes tomar la alimentación en el hotel, deberían tener una menú más amplio

2026-03-26 • via Nuitee
A
Albanta • couple • es
9
Ideal
Pros:

lo acogedor que es

2026-03-24 • via Nuitee
I
Irma • couple • cl
9
Excelente estadía en Islawa
Pros:

La atención de Alberto Osorio, quien nos hizo sentir como en casa, con una muy buena disposición y alegría

Cons:

Mejoraría la comunicación con respecto a los traslados entre ciudad principal hacia y desde el hotel

2026-03-23 • via Nuitee
E
ELIZABETH • couple • co
10
Fantástico y relajante
Pros:

El personal muy atento y el lugar muy confortable

Cons:

Un poco más de variedad en el desayuno

2026-03-22 • via Nuitee
B
Buchmann • couple • dk
8
2026-03-22 • via Nuitee
J
Jefferson • solo_traveller • br
7
2026-03-15 • via Nuitee
C
Camille • couple • be
8
2026-03-15 • via Nuitee
I
IreneSolis • extended_group • es
9
2026-03-15 • via Nuitee
D
Dario • extended_group • it
8
Unique island escape in nature, but poor organization and communication
Pros:

This property offers a very unique experience completely immersed in nature. The arrival by boat already makes the stay feel special, as the hotel is located on a small isolated peninsula with only a few rooms and very limited facilities, which adds to the charm of the place. The beach area is beautiful and includes a pier and a small spa hut. Guests can also use kayaks for free to explore the surrounding waters. In the center of the island there is a pagoda that works as the main meeting point, restaurant and bar. The rooms are spacious and very nice, and the overall atmosphere is peaceful and disconnected from the outside world.

Cons:

There were several issues related to organization and communication. The check-in process was slow and not well managed, and we were initially assigned a room that was already occupied. Communication with the staff was often unclear. We also arranged a transfer in advance specifying the number of people and requesting a large vehicle, but a small car arrived instead, which made the transfer difficult. Another downside is that guests are very dependent on the staff, who are not available after around 8 pm. After that time it is not possible to request food, water or assistance if needed. During our stay there was also strong wind at night, which made the rooms quite noisy and affected the overall comfort. In addition, local vendors occasionally arrive by boat offering services and asking for tips, which can be a bit intrusive.

2026-03-14 • via Nuitee
D
Daniela • couple • cl
10
Pros:

Me encantó el lugar muy cómodo ideal para desconectarse y relajarse! El personal muy atento

Cons:

Nada

2026-03-12 • via Nuitee
C
Claudia • couple • pe
9
2026-03-10 • via Nuitee
B
Baudouin • family_with_children • fr
8
Séjour agréable dans un joli coin calme et tranquille
Pros:

L’emplacement loin de tout est incroyable

Cons:

Les jets skis qui tournent autour de l hôtel bien qu on finit par s y habituer après quelques jours

2026-03-08 • via Nuitee
G
Grace • couple • gb
5
Sadly not quite what we expected...
Pros:

The food was nice and it was in a good location for getting to the Rosario islands. Our transfers to the property were very easy to arrange and relatively inexpensive. They also arrange a complimentary boat from Baru which takes you through mangroves to the hotel. This was really beautiful! The views from the hotel were also stunning. They also moved us to another room on our final night due to issues and this improved our stay massively overall.

Cons:

Unfortunately we had an infestation of wood bees in our first room. Normally we wouldn't bother with insects but there were three large buzzing bees burrowing into the wood and leaving shavings all over the room. They would also eject a brown liquid which went all over our bedding and clothes and this would happen all day long from 6am. We had to wash our clothes continuously to get the stains out. We raised the issue 3 times before we were moved to another room on the last night (3 night stay).

When we arrived at the hotel our room still had wine and half eaten packets of nuts from the previous guests on the sideboard. Our room was also not cleaned throughout the stay and we had to chase for new towels and toilet roll. We also had to pay for drinking water which was quite surprising.

Staff were quite nice overall but I think they were frustrated with our limited Spanish and we had to argue some points on the bill at the end.

Finally, my husband asked on arrival if they offered any amenities and activities etc. at the hotel but we were told that there was nothing onsite and everything had to be booked via an external tour operator they use. The tour operator was helpful enough but the tours were really expensive and not worth the money. We then saw on our last day that the hotel did offer complimentary paddleboards and snorkeling, but as they didn't inform us on the first day we ended up paying a lot to go off-site which was frustrating.

We have been in Colombia for 2 weeks and stayed in a mix of hostels and hotels with no issues but sadly this hotel was the most expensive by far and didn't really live up to what we expected. We really appreciate being moved to another room on the final night - this was so much better - but we should not have been given the initial room in the first place.

2026-03-06 • via Nuitee
M
Manuel José • couple • cl
8
Cons:

La playa

2026-03-05 • via Nuitee
E
Elena • couple • it
2
Cons:

Camera vicino alla cucina alle 6 di mattina staff che urlava, arriviamo non è venuta a prenderci la lancia per portarci in hotel.
In camera non ci stavano gli asciugamani un’ora per averli
Un’esperienza da dimenticare
Non si può lasciare un posto così in mano a delle persone non professionali

2026-03-03 • via Nuitee
J
John • couple • gb
10
A lovely place to unwind
Pros:

Great location, staff and food

Cons:

No real way of getting water apart from paying high price. Do feel fresh water should be available to guests staying overnight.

2026-03-02 • via Nuitee
C
CamilaGonzalezM. • couple • co
10
Pros:

El lugar es hermoso. Tiene una vista mágica!

2026-03-01 • via Nuitee