Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cleanliness in general
Cons:
Old towels
No private parking
Some rooms had maintenance issues

Categories

Cleanliness
7.75
Mixed reviews; some cleanliness issues reported like stained towels and a dirty towel found.
Service
9.25
Many mentions of helpful and friendly staff across multiple reviews.
Location
9.25
Frequent positive comments about the convenient and safe location.
Room Quality
7.75
Concerns about mattress quality and maintenance need for some items.
Amenities
8.75
Overall amenities are satisfactory; however, parking and WiFi issues were noted.
Value for Money
8.25
Considered fair for the price but some felt it could be expensive for the value.
Food and Beverage
8.25
Breakfast options were identified as basic with room for improvement.
Overall Experience
8.75
Overall experiences varied, but many guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:49

Property Description

Modern Rooms with Artwork
Hotel San Martin offers bright rooms adorned with modern artwork and stylish pale orange curtains. Enjoy the view of La Vida Park from your window, creating a serene ambiance during your stay.

VIP Room and Amenities
Indulge in the VIP experience at Hotel San Martin, where a dedicated room awaits with a coffee station, TV, magazines, music, and a kitchenette. Relax and unwind in this exclusive space designed for your comfort.

Convenient Facilities and Services
Benefit from complimentary Wi-Fi and parking during your stay at Hotel San Martin. Additionally, start your day right with an American breakfast and make use of the static bicycle available on-site.

Experience comfort and convenience at Hotel San Martin - book your stay now to enjoy these fantastic amenities!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:30 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

Location

Guest Reviews

8.5
Based on 82 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
S
Sanchez • couple • co
8
Cons:

Las opciones de desayuno son limitadas

2026-03-06 • via Nuitee
L
Luz Adriana • couple • co
5
Mas o menos
Pros:

El desayuno bien. La ubiccacion muy bien

Cons:

Las instalaciones lucen muy viejas. El tendido de cama muy deteriorado, da sensacion de sucio por lo curtido. Las toallas en mal estado. el colchon , muy deficiente

2026-03-05 • via Nuitee
F
Florez • couple • co
10
Confiable
Pros:

Buena Atencion

Cons:

Todo bien

2026-03-03 • via Nuitee
S
Sandra • couple • co
9
Buena atención, desayuno , limpieza , cordialidad , con parqueadero
Pros:

Ubicación

Cons:

Algo estrecho

2026-03-01 • via Nuitee
F
Fabio Carrillo • family_with_children • ch
4
Expensive hotel for what it offers
Pros:

Only good thing about the hotel was the location and the breakfast

Cons:

Room without windows but it was not specified in the room description. There was no lift, also not specified in the booking, which was problemantic for my parents. Room was too basic for the price. Breakfast was ok but took too long. Staff were not so friendly

2026-02-26 • via Nuitee
A
ALEXIA • solo_traveller • es
4
2026-02-25 • via Nuitee
M
Miguel Angel • extended_group • co
10
Pros:

Buen hotel y personal muy profesional

Cons:

No tengo quejas

2026-02-13 • via Nuitee
Y
Yhonny Willian • extended_group • co
9
2026-01-31 • via Nuitee
J
Jairo • extended_group • co
7
2026-01-31 • via Nuitee
M
morris • solo_traveller • co
6
Comercial
Pros:

La habitacion

Cons:

El desayuno muy pobre

2026-01-26 • via Nuitee
J
Jaime • solo_traveller • cr
9
Pros:

Ubicación, comodidad, relación precio calidad

Cons:

Podría mejorar el tipo de paños (toallas) para el baño.

2026-01-20 • via Nuitee
L
LINA MARIA • solo_traveller • co
7
Cumplió con las condiciones mínimas necesarias para lo que buscaba
Pros:

La cercanía con el lugar dode tenía la reunión de trabajo

Cons:

Que no tengan ascensor y me tocará subir 3 pisos con mi maleta al hombro

2026-01-20 • via Nuitee
L
Luis Alejandro • couple • co
6
No lleno las espectativas
Pros:

La ubicacion

Cons:

Habitaciones sin ventanas

2026-01-18 • via Nuitee
O
Oscar • couple • co
9
Pros:

La ubicación

2026-01-18 • via Nuitee
D
Daniela • family_with_children • co
7
Tod bien en general.
Pros:

Todo muy bien, la ubicación excelente. solo estuve una noche pero fue confortable. Nuestra parte favorita fue el café Quindio en frente del hotel.

Cons:

La habitación en el primer piso, preferiamos una en un piso de arriba.

2026-01-17 • via Nuitee
T
Tatiana • couple • co
8
2026-01-17 • via Nuitee
S
Sandra • family_with_children • ca
8
Pros:

Very good location. Staff very helpful. It takes a bit of time to get hot water on the shower.

2026-01-14 • via Nuitee
D
DIANA • solo_traveller • co
5
2026-01-13 • via Nuitee
E
Edgar • couple • co
9
Pros:

La atencion del personal

Cons:

No aplica

2026-01-09 • via Nuitee
L
luis • couple • co
7
Pros:

Ubicación

Cons:

No es amigable a personas con movilidad reducida como se anunciaba

2026-01-08 • via Nuitee