Hotel Gran Sipan

Hotels
6.8 (13 reviews)
Av. Luis Gonzales 1185 , Chiclayo , pe

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor service handling
Lack of advertised amenities

Categories

Cleanliness
5.48
Negative sentiments regarding reservation handling and absence of amenities.
Service
7.95
Vanesa in Reception provided excellent service, but overall experience was affected by reservation issues.
Location
8.49
Well-located hotel with easy access.
Room Quality
5.94
Rooms are sparse and lack some advertised amenities.
Amenities
5.47
No frigobar as detailed in the advertisement.
Value for Money
7.43
Overall value is decent, considering the location and basic amenities.
Food and Beverage
6.48
No specific comments made about food and beverage offerings.
Overall Experience
7.15
Mixed experience; good location but significant service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:11

Property Description

Convenient Location
Hotel Gran Sipan, just 5 blocks from the main square in Chiclayo, offers a prime location for guests to explore the city easily.

Well-Equipped Rooms
The rooms at Gran Sipan provide all the comforts guests need, from air conditioning to a hot tub in the suite, ensuring a relaxing stay.

On-Site Dining and Facilities
With a restaurant, bar, meeting rooms, and more, guests can enjoy convenience and relaxation without even leaving the hotel.

Experience comfort and convenience at Hotel Gran Sipan. Book now for an unforgettable stay in Chiclayo.

Important information:

Please inform Hotel Gran Sipan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IGV), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Free transfer is included from Airport / Bus Station to hotel.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.8
Based on 13 reviews
Cleanliness: 5.48
Service: 7.95
Location: 8.49
Room Quality: 5.94
Amenities: 5.47
Value for Money: 7.43
Food and Beverage: 6.48
Overall Experience: 7.15
E
ENEMESIO couple pe
9
2025-10-01 via Nuitee
A
Ana Maria extended_group pe
1
Pésimo servicio
Pros:

Nos cancelaron la reserva hora antes de hospedarnos

Cons:

Que nos cancelaron la reserva y cuando llamé me informaron que no tenían ninguna reserva y les dí mi número de reserva y nada. Luego me informaronnque no podían hacer nada porque las habitaciones estaban ocupadas hasta el domingo 24 agosto

2025-09-02 via Nuitee
L
Luis Carlos family_with_children pe
8
viaje familiar en un buen hotel
Pros:

las duchas

Cons:

casi nada

2025-08-02 via Nuitee
O
orlando extended_group co
8
Hotel muy bien ubicado.con excelente atención.
Pros:

La atención de Vanesa en Recepción es lo mejor del HOTEL.

2025-07-30 via Nuitee
T
TALAVERA solo_traveller pe
6
Cons:

No tenían frigobar como detallaba en el anuncio

2025-07-20 via Nuitee
A
Alberto Paolo extended_group pe
8
2025-07-18 via Nuitee
K
Kathy family with young children us
9
No frills, place to chill.
Pros:

Easy access, easy parking. Elevator building. We had a room with 4 beds and one with 2 beds. Complimentary water. Just what we needed after a long day on the road.

Cons:

Rooms are sparse. One chair, one bedside table, but it was fine.

2025-06-12 via Nuitee
H
Henry family with young children gb
8
Very good
Pros:

The staff were some of the most friendly on our travels through Peru. The private parking garage is attached to the hotel reception and makes unloading our luggage easy. It is secure.

Comfortable stay.

Cons:

A little tired in places.

2025-03-15 via Nuitee
F
Frank review category business travellers ve
7
Good
2024-08-19 via Nuitee
L
Luis family with young children pe
7
Good
2024-05-21 via Nuitee
K
Kevin with friends kr
8
Very good
2023-01-05 via Nuitee
A
Ana young couple il
8
Very good
Pros:

Their staff was cool

Cons:

The rooms were rather small

2022-10-09 via Nuitee
M
Matthew solo traveller us
4
A bit disappointing, but what can you do with an old hotel?
Pros:

Excellent staff - the short-ish guy (Hejner I think) was super friendly and helpful. The location was great- very close to restaurants, cafes, and to colectivos to go out of the city. Hot water worked after you waited long enough, and the wifi was relatively good.

Cons:

Not well lit. The room was quite dingy and needed some updates. Mold and cracks in the ceiling and walls. Big open window is nice in the daytime, but easy to hear loud sounds at night. Bathroom layout is a bit cramped and so, uncomfortable, but the shower itself was a decent size. The cafeteria area was similarly dark and dingy looking, with not many choices for the breakfast - the coffee available was only instant coffee. For a few dollars more, I would upgrade to a better hotel the next time I visit Chiclayo. This hotel was not as 'gran' as it looked on the website.

2022-08-11 via Nuitee