El Reloj Casa Hotel

Hotels
8.4 (102 reviews)
337 Carrera 5 El Reloj Casa Hotel , Filandia , co

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Hearty breakfast
Cons:
Poor reception service
Loud street noise
Limited room amenities

Categories

Cleanliness
8.18
Room and common areas were reported clean, but some reviews highlighted issues with room ventilation.
Service
8.65
The friendliness and hospitality of staff were praised, especially the manager.
Location
9.19
The hotel is conveniently located near key attractions, receiving significant positive remarks.
Room Quality
7.64
Rooms were noted to have issues with light and ventilation, affecting overall comfort.
Amenities
8.17
Basic amenities available; nothing exceptional was mentioned.
Value for Money
7.63
Some guests felt the price was high relative to the experience provided.
Food and Beverage
9.18
Breakfast was repeatedly mentioned as hearty and delicious, enhancing the overall experience.
Overall Experience
8.55
Overall positive stay with a few drawbacks; memorable due to staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:02

Property Description

Charming Accommodation
El Reloj Casa Hotel offers a charming stay in Filandia, with easy access to nearby attractions like Cathedral of Our Lady of Poverty and Pereira's Bolivar Square.

Comfortable Rooms
The hotel features family rooms with modern amenities including a flat-screen TV, free WiFi, and private bathrooms with complimentary toiletries. Some rooms even offer picturesque city views for a more enjoyable stay.

Convenient Location
Located just a short distance from Pereira's Art Museum and Founders Monument, El Reloj Casa Hotel is the perfect base for exploring the cultural landmarks of the area. Plus, with Matecaña International Airport nearby, traveling to and from the hotel is a breeze.

Ready to experience comfort and convenience in Filandia? Book your stay at El Reloj Casa Hotel today!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

Location

Guest Reviews

8.4
Based on 102 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 9.18
Overall Experience: 8.55
G
Gabriela • couple • br
10
Buenazo. Andrés es un bacan!!
Pros:

Muy acogedor, nos dejaron un detallito por nuestro aniversario

Cons:

Todo bien

2026-01-19 • via Nuitee
A
Areli • family_with_children • mx
8
2026-01-17 • via Nuitee
N
Nora • couple • co
10
Sensacional
Pros:

La atención del alojamiento mejor dicho todo

2026-01-15 • via Nuitee
X
xisca • couple • es
10
2026-01-13 • via Nuitee
A
Axel • couple • bo
10
Pros:

El personal muy amable

Cons:

Nada

2026-01-11 • via Nuitee
M
Myriam • family_with_children • co
10
Pros:

La decoración las habitaciones la comida 10 de 10

2026-01-09 • via Nuitee
A
Alejandro • couple • co
10
Pros:

La mejor atención, excelente ubicación, desayuno muy completo y delicioso!

2026-01-06 • via Nuitee
G
GUTIERREZ • solo_traveller • pa
10
Experiencia inolvidable
Pros:

Súper recomendado el Sr Diego y su personal muy atento a cualquier solicitud que se necesite todo muy limpio y cómodo, queda cerca de la plaza de verdad que recomendados un 10/10

2026-01-06 • via Nuitee
G
Guevara • family_with_children • co
1
Cons:

Pésimo personal por teléfono, no es un buen servicio al cliente

2026-01-06 • via Nuitee
M
Michele • family_with_children • fr
10
Un hôtel de qualité.
Pros:

Hôtel très bien placé, calme, près du centre, on s’y rend à pied. Joli et propre. Des chambres spacieuses et joliment décorées. Un beau patio sur lequel est servi un excellent petit déjeuner. Et l'accueil chaleureux de tous. Je le recommande .

2026-01-05 • via Nuitee
J
juan carlos • couple • co
9
2026-01-02 • via Nuitee
L
Ludovico • couple • it
10
Pros:

Siamo stati due notti (sette amici) in questa struttura:
La posizione eccellente, l'ambiente confortevole e tradizionale, e la colazione abbondante, sarebbero già tutte ottime ragioni per scegliere El reloj casa hotel, ma la cosa che più ci ha colpito è stata la simpatia, cortesia ed umanità del gestore (Diego).
Una persona davvero speciale, che ha contribuito a rendere memorabile il soggiorno.

7 of us stayed at this hotel for two nights. The excellent location, the cozy and traditional atmosphere, and the hearty breakfast would already be great reasons to choose El Reloj Casa Hotel. However, what impressed us most was the friendliness, kindness, and warmth of the manager, Diego. He is a truly special person who helped make our stay memorable.

2025-12-30 • via Nuitee
A
Ana Paula • couple • br
5
Could be better.
Cons:

The city was crowded, so the street outside the hotel was very busy and noisy.
Breakfast could have been served earlier.
The staff did the basics, nothing exceptional.

2025-12-16 • via Nuitee
A
Andres • couple • co
10
2025-12-15 • via Nuitee
R
Reto Giulio • family_with_children • ch
4
2025-12-12 • via Nuitee
A
ANTONIO • couple • es
9
Pros:

Limpieza ubicación

2025-12-12 • via Nuitee
J
Juan • family_with_children • co
10
2025-11-03 • via Nuitee
F
Francisco • extended_group • es
4
Buen desayuno y mala recepción
Pros:

El desayuno y la comodidad de la cama

Cons:

El personal de recepción y la mala ventilación/ iluminación de las habitaciones

2025-10-30 • via Nuitee
F
Francisco • extended_group • es
4
Mala recepción y escaleras no aptas pra maletas
Pros:

El desayuno y la comodidad de la cama

Cons:

El personal de recepción y la mala ventilación/iluminación de la habitación

2025-10-30 • via Nuitee
A
Andrés • couple • pe
1
Pros:

Nada

Cons:

Todo, mala atención .

2025-09-29 • via Nuitee