Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.11
The cleanliness received negative remarks regarding poor hygiene and maintenance.
Service
9.08
The staff were described as very helpful and kind throughout multiple reviews.
Location
7.62
Location was generally appreciated but noted to be far from the city center.
Room Quality
7.57
Room quality varied, with some guests noting issues like old facilities and inadequate heating.
Amenities
8.1
Amenities were mentioned positively with access to cafes, but some amenities needed maintenance.
Value for Money
8.06
Perceived value was noted as fair but some guests felt it should be better relative to the price.
Food and Beverage
7.11
Breakfast options were mentioned as limited, impacting food quality perception.
Overall Experience
8.58
Overall experience was positive with helpful staff and good location but marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:55

Property Description

Luxurious Accommodation
Experience comfort and style at The Castle Hotel in Amman. Our rooms are equipped with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms, ensuring a relaxing stay for our guests.

Delicious Dining Options
Satisfy your taste buds at our on-site restaurant serving delectable Belgian cuisine. Craving a quick bite or a refreshing drink? Visit our snack bar for a variety of options to indulge in during your stay.

Convenient Facilities
From a 24-hour front desk to airport transfers and free WiFi, we strive to make your stay seamless and enjoyable. Need to attend to business matters or pamper yourself? Take advantage of our business center and hairdresser's services.

Book your stay at The Castle Hotel now for a memorable experience in Amman!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.9
Based on 538 reviews
Cleanliness: 7.11
Service: 9.08
Location: 7.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 8.58
N
Nader • solo_traveller • ps
9
Pros:

Everything good

Cons:

Everything

2026-07-16 • via Nuitee
A
ABDULLAH • solo_traveller • sa
4
Pros:

فقط الاستقبال كان جيد

Cons:

رائحة الدخان تنبعث في كل الفندق
لا توجد سنائر لشباك الغرفة ولا تستطيع النوم
الافطار لم يكن متنوع ولا يرقى الى نجمتين
لن اعيد الاقامة فيه خرة اخرى

2026-07-13 • via Nuitee
I
Ibrahem • solo_traveller • ae
6
2026-07-08 • via Nuitee
A
Amer • couple • jo
7
2026-07-06 • via Nuitee
H
Hamzah • couple • us
3
2026-07-01 • via Nuitee
M
Mohamad • solo_traveller • qa
7
Cons:

breakfast is poor

2026-06-18 • via Nuitee
K
Khraino • solo_traveller • jo
8
Pros:

Quite place and reachable

2026-05-29 • via Nuitee
K
Khraino • solo_traveller • jo
9
2026-05-29 • via Nuitee
S
Saleem • couple • sa
1
Photos can describe it better
Pros:

Only location

Cons:

Too dirty

2026-05-26 • via Nuitee
K
Khaled • couple • ae
3
Pros:

nice staff

Cons:

AC not working and they couldn’t fix it
so we had to open windows to air and the street noise was too much.

the mattress seems to be too old and too uncomfortable
I had to lay on the floor at some point, that is how bad was the mattress

2026-05-18 • via Nuitee
A
Ahmed • solo_traveller • eg
9
2026-04-28 • via Nuitee
R
Rajib • solo_traveller • gb
8
2026-04-23 • via Nuitee
A
Amira • solo_traveller • il
8
2026-04-21 • via Nuitee
F
FIRAS • solo_traveller • ru
4
2026-03-31 • via Nuitee
R
Rami • solo_traveller • ps
9
Clean , friendly and professional
Pros:

Clean and quiet with excellent location near passport agency.
Staff are very friendly and professional. Front desk staff are very knowledgeable and pleasant .

Cons:

Nothing

2026-03-25 • via Nuitee
S
SaM • solo_traveller • hr
1
2026-03-25 • via Nuitee
R
Rami • solo_traveller • ps
9
Clean, friendly and professional
2026-03-25 • via Nuitee
S
Sughayer • solo_traveller • jo
5
2026-03-24 • via Nuitee
Q
Q8y7or • solo_traveller • kw
1
Cons:

كل شي

2026-02-10 • via Nuitee
M
Mostafa Adel Mohamed Ahmed • solo_traveller • ae
3
2026-01-29 • via Nuitee