Ando Hotel Batam

Hotels
8.7 (185 reviews)
JALAN IMAM BONJOL RUKO SAKURA ANPAN BLOK B NO 1 , Nagoya , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor WiFi connection

Categories

Cleanliness
8.53
Some rooms had cleanliness issues reported, like odd smells and slippery floors.
Service
9.5
Friendly staff and prompt assistance noted in several reviews.
Location
9.54
Centrally located near malls and food options.
Room Quality
8.49
Rooms varied in size and noise levels, but were generally comfortable.
Amenities
8.02
Issues with WiFi and additional fees for certain amenities.
Value for Money
8.98
Guests felt the pricing was competitive for the offered services.
Food and Beverage
7.53
Outsourced restaurant without buffet options and service delays.
Overall Experience
9
Mixed experiences, but positive feelings overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:27

Property Description

Convenient Location
Situated in Nagoya, Ando Hotel Batam offers easy access to popular attractions, including Nagoya Hill Shopping Mall and ferry terminals.

Modern Comforts
Relax in air-conditioned rooms equipped with convenient amenities like free WiFi, a kettle, and a flat-screen TV for your entertainment.

Exceptional Service
Our multilingual staff at the 24-hour front desk are dedicated to ensuring your stay is comfortable and enjoyable.

Experience a seamless blend of comfort and convenience at Ando Hotel Batam – book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.7
Based on 185 reviews
Cleanliness: 8.53
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.98
Food and Beverage: 7.53
Overall Experience: 9
A
Aleeya Binti Hadi • extended_group • my
10
comfortable, all the staff very nice. See u again BATAM and of course will stay again at here🤗
Pros:

Near the mall , mart and all place

Cons:

nothing all good very comfortable

2026-09-18 • via Nuitee
N
Noor Basyah • solo_traveller • my
9
2026-09-11 • via Nuitee
I
Izz • couple • my
9
Amazing stay!
Pros:

Clean, comfort and strategic location

Cons:

I think they need to give free access to all the apps inside the smart tv

2026-09-10 • via Nuitee
N
NURLIYANA • couple • my
5
2026-09-04 • via Nuitee
S
Scha • couple • my
10
Pros:

on the spot cleaning room
staff semua peramah terima kasih abang abang jaga pintu tak penah lekang kalau ada orang keluar masuk sentiasa alert ,dan bahagian desk peramah dan senang nak cek in apa jua semua mereka bantu tak ada duit pecah pun mereka bantu,nak lintas jalan pun abang jaga pintu tu tolong kami lintas jalan ke seberang

Cons:

cuma tak ada peti ais

2026-08-31 • via Nuitee
D
Desmond • solo_traveller • sg
4
Pros:

Nil

Cons:

Nil

2026-08-28 • via Nuitee
S
Safei • solo_traveller • id
8
2026-08-27 • via Nuitee
Z
Zhi • extended_group • my
10
2026-08-17 • via Nuitee
Z
zainuddin • extended_group • my
10
2026-07-14 • via Nuitee
N
Nurhedayah • extended_group • my
8
Overall okay je, staff very helping
Pros:

Betul betul depan Shopping Mall Nagoya, very strategic

Cons:

Building location okay, just we got room of 3 pax. The aircond not cold enough. Malam panas sebab aircond position menghala ke tengah bukan ke katil sebelah. Aircond tu located bahagian pintu masuk bilik. So sejuk biasa je

2026-07-13 • via Nuitee
E
Elvina • solo_traveller • sg
10
Pros:

All the staff have beautiful smille.
Nice service.

2026-06-12 • via Nuitee
N
NUR AISHAH • solo_traveller • my
10
Pros:

Bilik bersih... Wangi...... Hotel dekat ng mall

2026-06-05 • via Nuitee
L
Lamsihar • extended_group • de
9
2026-05-22 • via Nuitee
T
Tan • solo_traveller • sg
6
Pros:

Strong aircon

Cons:

Cleanliness under the bed

2026-05-07 • via Nuitee
R
Ruby • extended_group • my
8
2026-05-01 • via Nuitee
H
Helm • couple • id
1
2026-04-09 • via Nuitee
K
Kho • couple • my
10
2026-04-07 • via Nuitee
S
Shuhada • couple • sg
10
Pros:

Very good.hospitality. staff was efficient from the moment entered hotel. Front desk was very polite helpful and friendly. Room was as per picture. Sufficient and nothing to complain. All went well. Well located too as it's just opposite Nagoya

Cons:

Nothing.

2026-04-04 • via Nuitee
A
Azrien Maaras • family_with_children • my
10
2026-03-30 • via Nuitee
M
May • couple • my
8
下次去还会选它🤭
Pros:

房间很干净，隔音也很好，员工们的态度很亲切友善，该有的设施都会有，价格很便宜

Cons:

洗澡时水忽大忽小，一下很烫一下又冷😅，杯子感觉有灰尘，没人用过就没去清理吧希望会改善😊

2026-03-18 • via Nuitee