Opal Hotel Amman

Hotels
8.9 (2035 reviews)
Queen Alia Airport Road , Amman , jo

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cleanliness
Cons:
Lack of indoor pool access
Room could use upgrades for multiple nights

Categories

Cleanliness
8.68
Most reviews highlight cleanliness positively with notable mentions about the well-maintained facilities.
Service
9.15
Multiple mentions of helpful staff, especially Omar Alhassan at reception, indicate excellent service.
Location
9.19
Convenient proximity to the airport is frequently mentioned, making it a great choice for travelers.
Room Quality
8.64
Rooms are noted as spacious and comfortable, though some guests prefer upgrades for longer stays.
Amenities
8.67
Good amenities reported, including a spa and breakfast facilities, though some amenities could use internal connectivity.
Value for Money
8.93
Generally perceived as good value given the location, service, and amenities provided, despite some concerns over shuttle pricing.
Food and Beverage
8.88
Breakfast is highly praised, offering a good variety and quality, with some minor comments about limited dining options nearby.
Overall Experience
9.05
Overall, guests express satisfaction with their stays, highlighting service, location, and convenience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:54

Property Description

Luxurious Accommodation
Opal Hotel Amman, located just 3.2 km from the US Embassy, offers 5-star accommodation with top-notch amenities. Enjoy air-conditioned rooms with free WiFi, a restaurant, and free private parking.

Relaxation and Wellness
Unwind in the in-house hot spring bath or pamper yourself at the hairdresser's. Stay fit at the fitness centre or take a leisurely stroll in the garden.

Convenience at Your Fingertips
Benefit from the 24-hour front desk, room service, and currency exchange. Indulge in a buffet breakfast every morning and explore nearby attractions like the Royal Automobiles Museum and The Children's Museum.

Ready to experience luxury and comfort at Opal Hotel Amman? Book your stay now for an unforgettable experience.

Important information:

Please note that all couples must present a marriage certificate upon check-in.

Please note the property does not serve alcohol.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 7 years old and over stay for JOD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2035 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.93
Food and Beverage: 8.88
Overall Experience: 9.05
N
Nadine family_with_children us
10
2026-03-07 via Nuitee
C
Cripps family_with_children gb
4
Very disappointing
Pros:

Very little.

Cons:

Very disappointing...this is a three star hotel at best pretending to be five stars. Very grand from outside but poor service, luke warm showers, noisy, eating restricted to room service.

2026-03-07 via Nuitee
V
Victor family_with_children de
10
2026-03-07 via Nuitee
A
ANDREA extended_group it
6
Pros:

Ho alloggiato qui in attesa di tornare a casa mia durante gli attacchi missilistici. Ciò che è piaciuto: Pulizia, camera grande, prodotti da bagno, arredamento. Gentile il ragazzo delle pulizie.

Cons:

La SPA dicono fosse in manutenzione, ma a quanto pare è un’informazione che dicono a tutti i clienti da mesi, quindi probabilmente è una tattica/scusante poco carina che utilizzano da molto tempo. Il prezzo, proprio perché la SPA non funziona, è alto rispetto ai servizi offerti. Il personale non è molto cortese, il livello di inglese dei dipendenti è piuttosto deleterio. Nonostante l’orario della colazione fosse indicato come 7-12, alle 9 di mattina già il buffet chiude, quindi sei costretto ad alzarti presto per usufruire del servizio. Inoltre, ciò che viene offerto a colazione è molto discutibile ed anche qui il personale ha un livello di inglese piuttosto deleterio, per cui risulta complicato comunicare.

2026-03-05 via Nuitee
A
Andrea couple at
8
2026-03-05 via Nuitee
J
Jane couple gb
9
Pros:

Location great, on desert highway out of Amman, near airport. Allowed us a quick overnight stop without going in to Amman before heading to Petra.

2026-03-05 via Nuitee
I
Ian couple gb
8
Will use again.
Pros:

Great for an over night before the airport.
Fab buffet and breakfast from 06:00.

Cons:

We had room 208 which seemed to be under the dinning room and the cleaner seemed to be moving furniture around until 01:30.

2026-03-04 via Nuitee
V
Vincent family_with_children ae
8
2026-03-01 via Nuitee
J
Jane couple gb
9
Very comfortable stay before our flight home.
2026-03-01 via Nuitee
T
Tatjana couple se
8
Bra hotell nära till flygplatsen
Pros:

Hotellet var inte så långt från flygplatsen. Välstädad. Bra säng. Frukosten var bra. Parkering direkt vid hotellet. Trevlig personal i receptionen.

Cons:

-

2026-02-27 via Nuitee
K
Karine solo_traveller fr
5
Passez votre chemin
Pros:

Assez proche de l’aéroport

Cons:

On nous a donné une chambre où il faisait froid (18 degrés) le chauffage était très bruyant et impossible de dormir avec autant de bruits (la ventilation passait son temps à s’arrêter et repartir).
On nous a donné une chambre avec une salle de bain adaptée aux personnes à mobilité réduite (sans pare douche ou paroie) c’est donc juste une vaste pièce carrelée avec un toilette et un lavabo.
Il y a un pylône électrique juste à côté de l’entrée de l’hôtel

2026-02-27 via Nuitee
H
Hyena163 family_with_children gb
8
Very good hotel
Pros:

Amazing Hotel. Mr Bacer was very helpful. Food and heating was a query

Cons:

Food and heating arrangements in the room

2026-02-24 via Nuitee
هاني solo_traveller sa
10
2026-02-23 via Nuitee
A
AlexLas solo_traveller am
5
Pros:

Location

Cons:

The biggest issue with this hotel is the complete lack of soundproofing. You can clearly hear everything from neighboring rooms and the corridor - conversations, doors, footsteps, tv

Also, the “no alcohol served” policy is stricter than it sounds. Not only is alcohol unavailable at the hotel, but bringing your own is not allowed either. All bags are scanned at the entrance. You have to leave alco in your car if you have a car or drop it.

2026-02-23 via Nuitee
R
Rabee couple cy
9
2026-02-23 via Nuitee
J
Julian family_with_children gb
9
2026-02-22 via Nuitee
A
Ahmad couple jo
7
2026-02-22 via Nuitee
J
Julian family_with_children gb
9
2026-02-22 via Nuitee
S
Steffen family_with_children de
10
Pros:

Wir waren für eine Nacht Gast in diesem Hotel. Das Restaurant war großartig. Das Essen mega lecker und die Preise für ein Hotel sehr gut. Das Frühstücksbuffet hat alles in den Schatten gestellt. Es gab alles was das Herz und der Magen begehrt.

2026-02-14 via Nuitee
J
Jürgen solo_traveller de
8
2026-02-13 via Nuitee